Troy Honda

Oil leaks! I always take my Honda Element to the dealer. I recently moved from Toledo to Berkley and this was another great service experience. Rich gave me a cl I always take my Honda Element to the dealer. I recently moved from Toledo to Berkley and this was another great service experience. Rich gave me a clear estimate up front with a plan of action for my oil leak and brake issues. The work was completed quickly and Rich threw in a discount coupon to ease the pain. More

Honda service experience It is nice to have your vehicle serviced at Honda dealerships since its services speaks itself for its loyal competent dedicated staff inclined t It is nice to have your vehicle serviced at Honda dealerships since its services speaks itself for its loyal competent dedicated staff inclined to give best experience to the customer of the world class service . More

Fast, efficient service and John got me into a new lease with a better monthly rate and put me into a magnificent Civic. Excellent job by John Yost, I would hightly recommend him. with a better monthly rate and put me into a magnificent Civic. Excellent job by John Yost, I would hightly recommend him. More

From the moment I drove in Brett made me feel at home. He took care of my truck and got the work done on my truck at the time he said it would be. The cashier was helpful and friendly. I stopped in the showr took care of my truck and got the work done on my truck at the time he said it would be. The cashier was helpful and friendly. I stopped in the showroom to look at cars while waiting and they were all very friendly and not pushy. Of course Joe still wants my truck and still tries to get me into a new one every time I stop in (but that's his job). Great group of people. Forrest More

Ron made this deal happen. Extremely professional, and very confident. Harry was handed the responsibility of sales. I am sincerely grateful to Troy Honda. Thank-you again. very confident. Harry was handed the responsibility of sales. I am sincerely grateful to Troy Honda. Thank-you again. More

Mr. Theisen was helpful and informative in making the deal, delivering the car when promised, and showing me the many features of the car when delivered. The overall experience was more pleasant and less deal, delivering the car when promised, and showing me the many features of the car when delivered. The overall experience was more pleasant and less anxiety-producing than buying a car usually is, and best of all the car itself is superb. I'm extremely satisfied. More

2 months ago I bought a 2009 CRV from another dealership. 2 days ago, the "D" started blinking on my dashboard, meaning transmission issues. I was close to devastated as I had only made 2 payments on my car. 2 days ago, the "D" started blinking on my dashboard, meaning transmission issues. I was close to devastated as I had only made 2 payments on my car. I went in to Troy Honda, which is close to where I live & told Brett Duprey my problem. He suspected I had received bad service from a new place I had gone for an oil change & who had talked me into getting a transmission fluid change. Brett told me at first they couldn't get me in until Monday (this was Friday) and suggested I go back to the oil change place & demand they correct what they had done. He was telling me all of the questions I should ask & then said "You know what, I'm cheesed off-I'm going to call them!" and took my receipt & called the place, asking them many questions to which they stammered, etc. Then he wrote me up a service order right there & then and had someone take me car & change the fluid, which was a very inferior product, unfortunately. I had my 1994 Honda for 18 years & was in a mind set that oil change places were an o.k. place to get things done, but, boy did I learn my lesson! I am now going to go to Troy Honda for service on EVERYTHING. Brett was wonderful-he could see I was in a state (I have to admit I shed a few tears after I realized he was going to get my fluid changed that day). He talked to me about how great their service is & why & showed me a sample of a work order that gave great detail on the products they use to service cars, even on an oil change. Then we chatted about the breast cancer event they were hosting the next day, so I bought some raffle tickets & made a donation. He also had someone wash my car before I left. ALL of this took place in about an hour. I'm telling you, I went from really scared to a very, very happy person, all because of Brett & the other wonderful people who helped me out there. I can't say enough-you have a really wonderful employee there! Thank you very much, Sandy Wilks More

Randy was vary friendly - answered my questions, was patient with my indecisiveness and did not put any pressure on. I have always had a good experience with this dealership. patient with my indecisiveness and did not put any pressure on. I have always had a good experience with this dealership. More

My car was brought in for its 60K mile maintanence. Rich took care of my car promptly and looked for ways to save me money. He called me as promised and I was pleasantly surprised when my bill was less tha took care of my car promptly and looked for ways to save me money. He called me as promised and I was pleasantly surprised when my bill was less than expected. More

Everyone was great! We don't have the best credit, but the staff worked very hard to get us a rate we could afford. We were able to walk away with two new leases that were similar to what we were payi but the staff worked very hard to get us a rate we could afford. We were able to walk away with two new leases that were similar to what we were paying pre bad credit. Thank you! More