Troy Honda
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great salesman, knowledgable and polite. Very accommodating. I have wanted to buy a new car for over a year. I have searched for many different cars in different dealerships. I took the car I wanted for a test d I have wanted to buy a new car for over a year. I have searched for many different cars in different dealerships. I took the car I wanted for a test drive at a different dealership but was not content. The other dealer did not have knowledgeable sales people. They did not know their cars well, and could not answer my questions. The sales person at Troy Honda was great from the beginning. He was polite, nice and knowledgeable. Knowing about the car and the details of it, the technology and driver assist package was crucial for me. Since I was considering different car types I needed someone to explain what the differences were and what were the up sides to each car. When I finally decided to purchase the car, the salesperson made the experience very easy and smooth. I had my car within 2 days! I am very satisfied with my car purchase experience and highly recommend my sales person! More
Great service Shuttle service to and from home by Patrick was excellent in spite of slippery weather. Oil change and electrical diagnosis with battery replacement Shuttle service to and from home by Patrick was excellent in spite of slippery weather. Oil change and electrical diagnosis with battery replacement were done well. More
Pleasant Experience I have just entered into my five lease with Troy Honda. The sales rep (Tom Theisan) was very helpful in getting the car I wanted. In addition, the I have just entered into my five lease with Troy Honda. The sales rep (Tom Theisan) was very helpful in getting the car I wanted. In addition, the service department is very helpful and makes sure that I always knew when certain services were needed on my car. More
Best experience ever If you looking to own or lease a car this is the place to come too and especially work with my sale representative Thomas Robinson from Troy Honda in If you looking to own or lease a car this is the place to come too and especially work with my sale representative Thomas Robinson from Troy Honda in Michigan. He understood my needs and the urgency of changing my car so he made all this possible just in a few hours in one day, I'm very happy with the car and with the service I was provided by him. I totally recommend him , don't forget... his name Is Thomas Robinson --Troy Honda , Michigan More
Recommend Troy Honda I have been a customer of Troy Honda for 12 years and have had 4 vehicles; the vehicles of course are wonderful and Rich Smiley in Service and Tom The I have been a customer of Troy Honda for 12 years and have had 4 vehicles; the vehicles of course are wonderful and Rich Smiley in Service and Tom Theisen in Sales are outstanding. I do my homework prior to negotiating my leases and feel that what I pay is fair, they make a profit, but I don't pay through the nose and I appreciate that Tom knows me, knows I prefer to lease and what questions and concerns I am going to ask. More
Bait and Switch I cannot be certain, but I believe this dealership did a bait and switch on me. The original Civic we test drove was not the Civic we purchased. A I cannot be certain, but I believe this dealership did a bait and switch on me. The original Civic we test drove was not the Civic we purchased. After the test drive, the sales manager came to the sales guy's office and apologized that he had just sold that car to another person. I believe this was a bait and switch because we wanted a specific color of Civic that they promised to find. Of course they found one in the next couple of days but it was not the EXACT model we test-drove and thought we were buying. (I have to say, shame on me for not making sure everything was the same.. First mistake: I trusted this dealer). This dealership has since proven to be NOT-user friendly, arguing about service promised by the sales guy. Additionally, the service department is rude and in-accessible; it is like they're doing you a favor to work on your car. WILL NEVER BUY ANY CAR FROM THIS DEALER. THEY CANNOT BE TRUSTED! More
Service is Good overall . I liked the service . I Recommend this service to my friends . Very friendly staff. Overall very good experience. Questions answered Cl overall . I liked the service . I Recommend this service to my friends . Very friendly staff. Overall very good experience. Questions answered Clearly. More
Comfortable and Trouble-free experience The visit and experience were excellent; Service and after math support were beyond par with other competitors. Communication was hasslefree and the p The visit and experience were excellent; Service and after math support were beyond par with other competitors. Communication was hasslefree and the price was healthy. More
Moving into a new lease was a very positive experience. John Yost was very helpful and made the transition from one lease to another effortless. He found the car I wanted and had it waiting for me when I w John Yost was very helpful and made the transition from one lease to another effortless. He found the car I wanted and had it waiting for me when I was ready to make the transition. This is my 4th Honda and each experience I've had with Troy Honda has been great! Everyone from the sales staff to the service staff has been very professional and accommodating. Dan had all the paperwork ready so that signing the new lease was a breeze! Buy or lease your new Honda from John at Troy Honda! More
Great Service The Service Department always seems to do a good job. I feel I can trust them to do the work right. They only recommend items that need to be done. The Service Department always seems to do a good job. I feel I can trust them to do the work right. They only recommend items that need to be done. More