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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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April 17, 2018

Tropical ford vs there service center I have always loved my fords and Tropical Ford until 2 years ago. I swore i would never walk through those doors ever again until my hand was forced d More

by KRISTINA.FTBTEAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none of these people are service
April 15, 2018

Excellent Really Satisfied, The services is very excellent, Hector really help me, is very nice worker and he really know his job, I think the price was a littl More

by DIEGOALEXANDERMOTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Apr 17, 2018 -

Tropical Ford responded

We truly appreciate you taking the time share your experience with us! We value your business and look forward to seeing you on your next visit.

April 14, 2018

Recall Repair Staff was ready and my appointment was confirmed. They had paperwork ready. Lounge area was clean and donuts on the table! Great view for customers wa More

by J34530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service area reception staff (Jose), admin staff
Apr 17, 2018 -

Tropical Ford responded

Glad to hear that our team took good care of you and your vehicle, while also getting you to work on time too! Thanks for being a Tropical Ford customer!

April 13, 2018

Oil Change I went it to get an oil change and was told to go outside and wait that someone would come out to check me in. I waited for 45 minutes went back insi More

by Annoyed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not recall who it was
April 11, 2018

Excellent The service I received was like being with family. The staff is very personable and helpful. I would recommend them to everyone and I do. More

by JOHNB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos, Hector and Bryan
Apr 12, 2018 -

Tropical Ford responded

Thank you, John! Your kind words and recommendation to others mean a lot to us. We look forward to seeing you again soon!

April 10, 2018

Simple vehicle repair took almost 3 business days I scheduled an appointment for 0730 Saturday morning. I was there. First they didn’t know if the tech that was scheduled was even working that day. T More

by tariq.malveaux
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
April 08, 2018

initial visit was for an oil change The vehicle report card suggested that back brakes needed replacement. I had agreed to this additional service but the dealership parts center did no More

by RPLASKON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Apr 09, 2018 -

Tropical Ford responded

Thank you for taking the time to share your feedback and service experience with us. We take your feedback seriously and use it to better our services. We hope to make your next visit with us a five-star experience. Thank you.

April 07, 2018

Great Experience Everyone at this place was very friendly and helpful. Had a recall on sliding door on my van. They replaced the spring on that door plus all my other More

by LNCGIROUX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 09, 2018 -

Tropical Ford responded

Thank you for the kind words and positive five-star review! We're happy that we were able to help you out during your recent service visit with us. We look forward to seeing you during your next visit with us!

April 06, 2018

Quick Lane Oil change at the OBT location. Excellent customer service by Russell (service desk) and Elsie in the outside booth as well As Vitale M. a sales a More

by JOE.RAIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elsie; Russell
Apr 09, 2018 -

Tropical Ford responded

Joe, thank you for taking the time to share your recent service experience with us. We truly do appreciate and value your business with us. We look forward to working with you again in the future. Thank you!

December 08, 2017

Reliable, friendly, intelligent, timely, customer -oriented Both Erica and Carlos have given me excellent service, answered my many questions, insured the technicians performed the work that I requested, every More

by nyangelkiss23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
Dec 12, 2017 -

Tropical Ford responded

We're pleased to know that you were able to be taken care of by Erica and Carlos on our service team and glad it went smoothly! Thank you for your business and we look forward to your next visit.