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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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April 22, 2018

Not satisfied Shuttle service totally sucks. Waited 1/2 hour and I saw the driver on property yet I was told he was out! I requested shuttle service when I made the More

by kgross16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
April 22, 2018

very good It just take about a minute to receive the car, then few minutes later they give me a ride to the church. One hour later, I pick up the car, almost More

by Francisco J Duque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
quick line
Apr 25, 2018 -

Tropical Ford responded

Thank you for the great feedback, Francisco! I'm glad that you had a timely service visit with us. Please let us know if there's anything else we can do for you!

April 22, 2018

Excellent Service Excellent! The mechanic was nice and show what all was done! When I was talking to him about past experience he listened and said positive words about More

by mustang5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Tropical Ford responded

Thank you for sharing! We're glad that you had a wonderful service experience with us. That is what we always strive for. Please let us know if we can be of any further assistance with your vehicle!

April 21, 2018

bad experience it took the mecanic more than 6 hours to find a connector that did not work well in addition to the bad attention of the david agent More

by RDIAZ407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
david
April 21, 2018

AC blowing hot! Tropical Ford has been my dealer of choice for many years. They have resolved each issue I've had. My Service Adviser Elsie is the BEST! More

by COPACITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elsie in Service.
Apr 25, 2018 -

Tropical Ford responded

Thank you for the wonderful feedback! We truly appreciate your continued trust in Elsie and the rest of our team. We're looking forward to seeing you back for your next visit!

April 20, 2018

Lifetime Oil Changes It’s always a pleasure to bring my vehicle here. Everyone is professional and efficient. They never haggle or harass me to purchase additional service More

by FusionMomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 25, 2018 -

Tropical Ford responded

Thank you for the wonderful feedback! We're thrilled that you've had such great experiences with our team here at Tropical Ford. We look forward to seeing you back for your next visit!

April 19, 2018

all work performed and satified I brought my 20017 Ford Mustang in for a passenger side air bag recall. Everything was repaired in a timely manner and satisfactorily. Always have g More

by mdsmithsr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Mella
April 18, 2018

A mixed bag. Excellent service advisor, but David, my service advisor, was very responsive and courteous throughout and worked with me while I was out of town to get critical items corrected whi More

by Devon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, service advisor
Apr 20, 2018 -

Tropical Ford responded

Thank you for sharing your experience with us Devon! We're pleased to know that you were taken care of by our service team. We look forward to seeing you again soon!

April 18, 2018

Excellent service I bought all vehicles from Tropical Ford. The dealership and its service department have been excellent. Jonathan Mella have been outstanding and Serv More

by WWALTZ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Mella
Apr 20, 2018 -

Tropical Ford responded

We're so glad to hear you had a swift service experience with Carlos. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

April 18, 2018

Quick lane oil change always been great but this time was told battery was going dead. Only 7 mos old. Went to where purchased and is perfect. $145 saved on battery I don’t More

by Curt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of them
Apr 20, 2018 -

Tropical Ford responded

Curt, thank you for sharing your experience with us, we really appreciate the feedback. Please don’t hesitate to reach out to us if you need anything or have questions. Thank you for your business and have a great day!

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