Back

Tropical Ford - Service Center

Orlando, FL

not yet
rated
900 Reviews

900 Reviews of Tropical Ford - Service Center

Sort by
May 27, 2018

Service I am just satisfy with the Service Dept. Carlos is great guy and very caring. The work on my car has been great and the prices has been reasonable. More

by SULIVERAS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
May 30, 2018 -

Tropical Ford responded

Thank you for sharing your experience with us! We're pleased to know that you were taken care of by our service team. We look forward to seeing you again soon!

May 25, 2018

Awesome customer service Always a happy customer here for service! Carlos is great and very caring for his customers. They always make sure everything is taken care of. I forg More

by Jmasem1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella, Carlos Sheppard
May 30, 2018 -

Tropical Ford responded

It's great to hear that your experience with our service team was a great one! Thank you for your business and we look forward to seeing you again soon.

May 24, 2018

SYNC UPDATE My Lincoln was in need of the newest update so I could use the new WAZE feature and they did a great job! Tropical Ford was professional and David my More

by JEREMYASWAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
May 29, 2018 -

Tropical Ford responded

We had a great time helping you, Jeremy, we're happy David and the team were quick and able to help. Thank you for reviewing us, come back and visit again sometime!

May 22, 2018

Very professional. Excellent service and response. Very professional service staff with exceptional knowledge of the vehicle. All needed repairs done promptly and correctly completed. Management sta More

by BILLHENRY03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana, Gaylon Stewart
May 24, 2018 -

Tropical Ford responded

Thank you, Bill! We're very proud of the knowledge and hard work our entire team provides. We're glad you enjoyed your visit with them, and we'd be happy to help you look for a new car when the time comes!

May 22, 2018

Nice and reliable Very responsible reliable service Carlos and Juan. were on top of everything and very helpful”thank you for everything you do you guys are awesome!!! More

by PRESTON-1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago, Carlos Sheppard
May 24, 2018 -

Tropical Ford responded

Thank you for the kind words, Preston! We're glad you had a great service visit and can't wait to have you back again!

May 20, 2018

VERY professional and dedicated My service advisor Juan and Technician Bob have worked diligently to resolve all my issues ! I appreciate all their effort and dedication when most wo More

by CONSYSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
May 22, 2018 -

Tropical Ford responded

Thank you for taking the time to provide us with feedback! We are so happy to hear that you had a great visit with the service team. Please let us know if there is anything else we can do for you in the future!

May 19, 2018

Profecionales A mi me atendio Hector una persona muy profecional y atento a mis inquietudes las cuales fueron resueltas, muchas veces lo que uno como cliente busca More

by rodcast4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Tropical Ford responded

Gracias por el comentario positivo. Estamos muy contentos de que Hector haya sido útil durante su visita. Por favor, háganos saber si podemos ayudar con cualquier otra cosa. Vuelve y nos vemos pronto!

May 17, 2018

Awesome staff and service The staff are always ready and willing to take care of my vehicle and to make my wait as short as possible, very friendly and hospitable More

by Jim Bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Tropical Ford responded

That's what we strive for, Jim! Thanks for coming to see us and we look forward to future visits with you!

May 17, 2018

Amazing job! Carlos did an amazing job; he really has excellent customer service skills! He was able to assist me with all my troubles and then went above my needs More

by ALLISONMASI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
May 21, 2018 -

Tropical Ford responded

You're very welcome, Allison! We're thrilled to hear that Carlos provided you with such excellent service. Let us know if there is anything else we can do for you!

May 11, 2018

good expierence and service very professional and expert service.technician explained the problem and solution to my satisfaction 5/10/2018 focs513625 everyone was very More

by PJACK8324
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont know the techs name, Juan Santiago
May 14, 2018 -

Tropical Ford responded

Thank you for the great review! We are very glad to hear about how pleasant and effective your visit to our Service team was. Let us know if you need anything else, we are always happy to help!

...
84
...