Back

Tropical Ford - Service Center

Orlando, FL

not yet
rated
900 Reviews

900 Reviews of Tropical Ford - Service Center

Sort by
August 31, 2018

above and beyond Carlos in the Quick Lane went above and beyond. I went in to have my tires changed out. I thought I would also need to have power steering fluid chan More

by dinolives2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Sep 05, 2018 -

Tropical Ford responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

August 31, 2018

Airbag Recall Fixes Tropical Ford set up coming to our facility to fix the airbag recalls on Ranger pick-up trucks that have been on notice for over a year. Tropical is More

by Engineering Business Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Tropical Ford responded

Thank you for the complement! It's great to know you enjoyed your experience with us. Thank you for your business and we look forward to seeing you in the near future!

August 30, 2018

The works! Rolled up at 9am for the works oil service, inspection and tire rotation on my F150. Despite a long line of people, I was out of there by 10. They had More

by IAIN_HOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Tropical Ford responded

Thank you for the feedback! We're glad to hear you got in, out, and on your way within your schedule. Please let us know if there is anything else we can do for you!

August 29, 2018

good job Juan is good person to go again explain me and left message he reply he come back to lunch he try to fix my van asap I like to thanks also person how More

by MSONU2301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Aug 31, 2018 -

Tropical Ford responded

Thank you for the great review! We are so glad to hear Juan helped you out with your van. We appreciate your business and we look forward to seeing you again next time you need help!

August 28, 2018

Too expensive Your oil change prices are to expensive compared to some other Ford Dealers. I have my car serviced at Coconut Point Ford and they are only $29.95 and More

by JOHN_SOOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

The works I came in for an oil change and tire rotation. Hoped to the first at 7:15 am, however, I was there 2.5 hours. The work was done and everyone was very More

by wendyreiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girls in the office are always very nice
Aug 28, 2018 -

Tropical Ford responded

Thank you for the feedback Wendy! We appreciate you letting us know about your experience and we look forward to the chance to work with you again.

August 24, 2018

Great Service The Works provides great service - quick and efficient. All the personnel I deal with are efficient and friendly. I will continue to use Tropica More

by Ferg448
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Brooks
Aug 28, 2018 -

Tropical Ford responded

Thank you for the 5-star review! We appreciate the kind words and look forward to the opportunity to work with you again in the future. Thank you!

August 24, 2018

Excellent Customer Service I have been using Tropical Ford's service department for the last 6 years. Hector is ALWAYS extremely customer service focused. Very much appreciate More

by MICHAEL11416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Tropical Ford responded

Thank you for the great review, Michael. We appreciate you choosing us again and again and look forward to our next chance to work with you.

August 22, 2018

Just another day at Tropical My friend referred me to Tropical Ford when I bought my last car. He said I wouldn't be able to find better service department, he was right. I live More

by Jon42852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Aug 24, 2018 -

Tropical Ford responded

Thank you for sharing your experience with us, Jon! We're pleased to know that you were taken care of by our service team. We appreciate you going out of your way and we look forward to seeing you again soon!

August 22, 2018

Thorough My car was making a strange noise and so I brought it in for a test drive. I was told the mechanic who worked on it previously would perform this tes More

by JOHNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Tropical Ford responded

John , we're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

...
74
...