Back

Tropical Ford

Orlando, FL

not yet
rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
Contact Dealership

9900 South Orange Blossom Trail

Orlando, FL

32837

Directions

By Type

Showing 1,650 reviews

June 22, 2021

Jose was a “Great sales rep!”Zoe in the business office Jose was a “Great sales rep!” Zoe in the business office made a mundane process better than just tolerable. More

by REVDRBRETT
Recommend Dealer
Yes
Employees Worked With
Jose Galvan
Jun 30, 2021 -

Tropical Ford responded

Thank you for taking the time to provide this valued feedback. We'll be sure to share this feedback with Jose and Zoe. Thank you for choosing Tropical Ford

June 22, 2021

The salesman was great, had a little trouble what's the computer Financial desktop you seem to not work but everybody was very helpful got me through it More

by JARNOLD8479
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Galvan
Jun 30, 2021 -

Tropical Ford responded

Thank you for taking the time to provide this valued feedback on our staff that assisted during your visit. We truly appreciate these kind words, and we hope to work with you again in the future. Thank you for choosing Tropical Ford

June 20, 2021

I brought the car in November. Brought it again in may and picked it up 3 weeks later with the same issue. Communication was good by Juan but the car is not fixed. I’ve been going to tropical ford for eve More

by I3ETTYB00P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Santiago Hernandez
Jun 30, 2021 -

Tropical Ford responded

Thank you for taking time to leave this review. We are sorry to hear about the issues with your vehicle. We would like to hear more about this situation. Please reach out to Carlos Sheppard at (888) 215-2256.

June 20, 2021

I went in for the problem I was having and they fixed something costs me $460 and now I'm going back for the same issue More

by Kennywilson1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Santiago Hernandez
Jun 30, 2021 -

Tropical Ford responded

Thank you for taking time to leave this feedback. We would like to discuss this matter in greater detail. Please reach out to Carlos Sheppard at (888) 215-2256.

June 20, 2021

Made an appt. on line for 705am to do, oil change, tire rotation, the works. I was told I was 3rd in line, and that they were short staffed. I was done @925am. No one discussed any findings on the mult More

by Edith.Fritzinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
June 19, 2021

Vitali is a great person I was disappointed I didn’t get what I wanted.I’m hoping I get it on my next visit More

by MARIXA1005@ GMAIL.COM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

When I gave the service manger the e-mail he did not rotate the tire as the e-mail ask and when I told him that the start /stop feature quit working they igore it More

by CLAUDE.CHADWELL
Customer Service
Recommend Dealer
No
Employees Worked With
June 16, 2021

vitalie was very describing, and did the best to get my questions answered, very knowledge and realistic, his energy was great ! no complaints about my experience More

by Júlia
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Tropical Ford responded

Thank you so much! We are so happy to hear that you had a great experience and we can't wait to work with you again!

June 16, 2021

It was a pleasure working with Stephen Smith and Jose Gutierrez. They made buying our New Truck very pleasant and easy. Jose made signing all the paper work a breeze. More

by CTIERS35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Tropical Ford responded

Thank you so much for your great review! Stephen, Jose, and the rest of the Tropical Ford staff enjoyed working with you as well and we can't wait to do future business with you!

June 09, 2021

Took a little long executing the oil change and tire rotation on a Saturday but a little bit understanding seeing as the wait time for Friday was 3 hours. More

by chrisdwilson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2021 -

Tropical Ford responded

Thank you for taking time to leave this review, Chris. We appreciate your understanding about the situation. We work hard to make sure our customers receive service as promptly as is possible, but the volume of business can sometimes make that difficult. If you would like to discuss this matter in greater detail, please reach out to Carlos Shepard at (888) 215-2256.

...
5
...