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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
May 17, 2020
Felt at home. Great customer service. Jonnathan Mella took great care of me while there and even after. Happy with my car. Recommending to family and friends. took great care of me while there and even after. Happy with my car. Recommending to family and friends. More
by MIGUEL MEJIAS
Verified Customer
May 16, 2020
Donnie was excellent and service was friendly and efficient. I was kept in great communication and the issue was resolved efficiently. Great service and communication. efficient. I was kept in great communication and the issue was resolved efficiently. Great service and communication. More
by CHRISTYDIAZ30
Employees Worked With
Jonathan Mella, Donny Larson
May 16, 2020
Service writer Tony is an exceptional asset to your organization. His compassion and understanding of a difficult situation was remarkable. We have used Tropical Ford in the past and will continue organization. His compassion and understanding of a difficult situation was remarkable. We have used Tropical Ford in the past and will continue to use in the future. More
by repease
Employees Worked With
Anthony Ferrrando
May 16, 2020
Thank you for getting me on the road again- not sure why the battery is not accessible and that I had to pay to get my car towed to dealer. I will be writing to Ford. Honestly we have had Ford cars and truc the battery is not accessible and that I had to pay to get my car towed to dealer. I will be writing to Ford. Honestly we have had Ford cars and trucks for the last 20 years and I have to say I am disappointed that I was not able to jump my car to get to the dealership for a new battery. I would not have purchased the vehicle had I known this would be an issue. Just a comment on no social distancing and no one was wearing a mask! People all on top of each other that I had to go outside😱😷 At this difficult time there should be more concern about this. More
by THEWILDS01
Employees Worked With
Hernan Fontana, Anthony Ferrrando
May 16, 2020
Santiago is #1 Always stayed in touch, and reliable!I Santiago is #1 Always stayed in touch, and reliable! I will be doing business with this store for all three of my vehicles. A++ Keep up the grea Santiago is #1 Always stayed in touch, and reliable! I will be doing business with this store for all three of my vehicles. A++ Keep up the great work Tropical Ford More
by ewelshjr
Employees Worked With
Santiago Hernandez
May 16, 2020
Great Place! Great prices! Love Tropical Ford!!! Will definitely buy from them again and sincerely recommend to everyone to shop there! Service is al Always outstanding! definitely buy from them again and sincerely recommend to everyone to shop there! Service is al Always outstanding! More
by ANDERSONFIRYUZA
Employees Worked With
Other Employees :
Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
May 15, 2020
Tony was an great help. Brought my F-150 in with unknown issues that was causing the truck to break down. Helped get it resolved quickly, will be back for service in the near future! issues that was causing the truck to break down. Helped get it resolved quickly, will be back for service in the near future! More
by austinmauer
Employees Worked With
Anthony Ferrrando
May 13, 2020
We/I reside in New Jersey and my daughter is in Orlando. I called in advance to schedule an appointment for her to bring the car in for service. I had a couple of other issues to address and, in light of t I called in advance to schedule an appointment for her to bring the car in for service. I had a couple of other issues to address and, in light of the ongoing pandemic, wanted to speak with a Service Advisor in advance so that I (not my daughter ) could be the point of contact for all aspects of the visit. Unfortunately, I was told repeatedly that due to the type of service involved, an appointment could not be set up. Here in NJ, we have not been able to go into ANY business establishment for almost 2 months without a mask and gloves. While I understand the situation has been different for each State, I was disappointed to learn that Tropical Service Techs and Advisors do not wear personal protective equipment. On the flip side, once the vehicle was in, my dealings with Hernan were terrific. He took the time to go over the other issues I had, and confirmed what needed to be done along with the corresponding costs. When you have a chance, please let me know about the ‘wheel key’ issue that we discussed. Thanks. More
by Loupet10
Employees Worked With
Hernan Fontana
May 13, 2020
I received excellent service from the beginning to the end of my transaction. Mr.Grace and his team was very friendly, knowledgeable , and professiona. Great job guys. end of my transaction. Mr.Grace and his team was very friendly, knowledgeable , and professiona. Great job guys. More
by Karen L
May 12, 2020
The Russian Vitalie was awesome. Extremely informative with an upbeat personality and sense of humor. He made my wife and I feel very welcome. Thanks! with an upbeat personality and sense of humor. He made my wife and I feel very welcome. Thanks! More
by lenning.lisboa
Employees Worked With
