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Tropical Ford

Orlando, FL

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Employees
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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

May 23, 2020

The crew is very friendly, the maintenance service is fast and cheaper than you can imagine, also you hace the guarantee of original Ford products More

by Luis Abreu
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2020 -

Tropical Ford responded

Luis, this is what we love to hear! Thank you so much for the feedback and the high rating! We hope to see you again in the future!

May 23, 2020

As always, I was pleased with my service experience at Tropical Ford yesterday, May 22. Carlos Sheppard is always professional and friendly. My issue was resolved promptly. Carlos and the techs who worked More

by Jim Mc
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Carlos Sheppard
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May 27, 2020 -

Tropical Ford responded

Jim, thank you so much for the thoughtful feedback and 5 star rating! We will be sure Carlos hears about how well he did during your visit. The whole team appreciates you stopping in and we will be looking forward to helping you again in the future!

May 22, 2020

Semi annual checkup I was very pleased with the service on my Lincoln MKC. I had a regular oil change and I also needed new windshield wipers and they were taken care of More

by JOHNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana
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May 27, 2020 -

Tropical Ford responded

John, thank you so much for the 5 stars and the glowing recommendation! We will let the team know how well they did during your visit. Please, don't hesitate to reach out to us should you ever need anything more! We look forward to seeing you again.

May 21, 2020

Quick Tire Repair Fast service; job well done. This service was taken care of promptly and tire repaired with quick results. I would recommend this place of business More

by CHAS9G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2020 -

Tropical Ford responded

Thank you for taking the time to provide this valuable feedback on Hector and Tropical Ford. We are so glad you were taken care of promptly and we were able to provide solid results. Thank you for the recommendation and we hope you feel free to stop back in anytime. We'll be sure to inform Hector of this review. Thank you for choosing Tropical Ford.

May 21, 2020

ignition problem There was an ignition problem with my 2011 Ford escape, which was repaired successfully. The service was completed on the same day we brought in the v More

by booflaps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago Hernandez
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May 20, 2020

Very dissatisfied with you today.I was charged, without Very dissatisfied with you today. I was charged, without my consent, a 35.22 dollar pseudo environment fee. Very dishonest. Not something you shoul More

by did.cheutin
Recommend Dealer
No
Employees Worked With
Hector Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2020

Great Service! Everyone is friendly an d always willing to work around your busy schedule. I'm glad I chose to buy from a dealer that cares and not just because they More

by martinda72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
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May 26, 2020 -

Tropical Ford responded

We sure do care and we are so glad you chose are dealership as well. Thank you and thank you for providing this valued feedback and rating. We hope you feel free to reach out to Tropical Ford and Anthony with any future services or questions anytime.

May 20, 2020

I re call I went to tropical ford I get good attitude and fixed was very nice and smooth the services thank you so much More

by OLGAHCOLLINS
Recommend Dealer
Yes
Employees Worked With
Donny Larson
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May 26, 2020 -

Tropical Ford responded

Thank you for choosing Tropical Ford. We are so glad your recollection of your visit is nothing but positive. We hope to be able to add to those positive memories with future visits. We'll be sure to inform Donny of this excellent rating and acknowledgment. Thank you and hope to see you again

May 20, 2020

First time there Their service was great the service was quick and staff friendly. The price was reasonable and I will be going back when I need service and would rec More

by HUGHES.SANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Bueno, Santiago Hernandez
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May 26, 2020 -

Tropical Ford responded

And we look forward to having you back. We are so happy to know your service was great and quick. We will be sure to try to repeat this same level of service upon your return. Thank you for this feedback and recommendations. Until next time

May 20, 2020

When I bough my Ford Fiesta the seller and manager worked with me excellent, and when I have visited them for service it has been the same More

by mrobles5050
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2020 -

Tropical Ford responded

That's awesome. We hope you continue to enjoy your Fiesta and reach out to us with any questions or updates. Thank you for taking the time to provide us with this review. Lastly, thank you for being a returning customer of Tropical Ford. We will strive to continue to provide you with this five-star level of service.

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