Tropical Ford

Tony Ferrando was a great assistance for my replacement for my vehicle. He was quick attending to my service that needed to be done as well as informative. Thanks Tony!!! for my vehicle. He was quick attending to my service that needed to be done as well as informative. Thanks Tony!!! More

The service department is very friendly and extremely helpful. I look forward to my car’s next visit at Tropical Ford. I recommend this dealership. helpful. I look forward to my car’s next visit at Tropical Ford. I recommend this dealership. More

Santiago and Vitalie were great. They explained the warranty and how the issue we were having was completely covered by the power train warranty. They did a great job providing status of the repair and warranty and how the issue we were having was completely covered by the power train warranty. They did a great job providing status of the repair and most importantly the technician did a fantastic job making the repair. Thank you! More

Tire repair fixed by team at Tropical Ford. Great service, done on time. Thanks. Will definitely be back if need repairs done to my Ford. service, done on time. Thanks. Will definitely be back if need repairs done to my Ford. More

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Original deal was made telephonically with Jonathan. First time at dealership was to take delivery. Jonathan handed me off to Jose Galvan who was excellent, but wanted me to leave my rental car the First time at dealership was to take delivery. Jonathan handed me off to Jose Galvan who was excellent, but wanted me to leave my rental car there; that Enterprise would come and get it. Then came the paperwork with Jose Gutierrez, who was very efficient, do to it being a cash deal. Some how my rental car came up, and Jose agreed that I needed to take the car back myself. He instructed Jose Galvan to have me followed to return the rental. Rental returned, paper work done...Jose Galvin escorted me to my new Ford and instructed me on some of the features and doodads. Then off I went.....UNTIL I got as far as Kissimmee(wanted to take back roads to avoid I-4), At 441/192 bells went off and a warning light came on...."Low Tire Pressure" -- LF-37; RF-32; LR-34; RR-31.....??? Isn't tire press part of deal prep ??? Called back, Jose Galvin unavail, and Jonathan had left. Transferred to someone else, and told I could either DIY; or come back. I returned so that the system could be properly checked and if there might be some other problem, being it a BRAND NEW vehicle that should have been thoroughly checked out--"Dealer Prep" I was informed that the normal tire pressure should be 41psig, that a complete system check with re-calibrated modules was done and no other discrepancies were noted by the Quick Lane manager.... Finally on my way home....got lost in Polk once.... enjoyed the twisty-turnies and roller coaster back roads.....the Transit Connect is no sportscar, but it handled them with great aplomb. The only negative aspect is there is no padding on the engine hump to save the right knee(guess I'm going to buy a new roll of duct tape and tape on a piece of form}. Overall -- 3* Individuals -- 4&5* Unk Svc Mgr -- 4.5* More

They provided prompt and courteous customer service. I felt like a very valued customer from the time I arrived until the completion of my service. felt like a very valued customer from the time I arrived until the completion of my service. More

Mr Vitalie was extremely helpful and was instrumental in our decision. I highly recommend this dealership and especially Mr Vitalie. We purchased a 1997 f150 witch I'm very happy with our decision. I highly recommend this dealership and especially Mr Vitalie. We purchased a 1997 f150 witch I'm very happy with More

Cant express enough how well I'm treated hear and how profesional everyone is. Tony you are the best. Everytime I go it is always positive!! Thank you profesional everyone is. Tony you are the best. Everytime I go it is always positive!! Thank you More