Tropical Ford

They tried to charge me more than what they quoted me an They tried to charge me more than what they quoted me an 1hr before. Also I got a 7am appt they would not honor because they dont schedule oil chan They tried to charge me more than what they quoted me an 1hr before. Also I got a 7am appt they would not honor because they dont schedule oil change appointments until the afternoon. That is fine but why not smarten up the web page. to inform you. I spent time to make the appointment then they had to have someone call me to reschedule not a great use of resources. More

I Was the first one there for an oil change in the morning. They were very quick and painless. Out if there in 45 minutes! morning. They were very quick and painless. Out if there in 45 minutes! More

THANK YOU FOR SERVICE MY VEHICLE AND ALL EMPLOYEE WEAR PROTECTION TO VEHICLE AND DISTANCE SAFE PLACE AREA AND VEHICLE WAS RETURN CLEAN AND MY SERVICE DRIVE MANAGER IS AWESOMEEEEEEEE PROTECTION TO VEHICLE AND DISTANCE SAFE PLACE AREA AND VEHICLE WAS RETURN CLEAN AND MY SERVICE DRIVE MANAGER IS AWESOMEEEEEEEE More

Jose Galvin is the best sales rep I've ever dealt with. I love the fact he doesn't push you for a sale and lets you take the time to really think about your purchase. I know for me being a woman, I feel defe love the fact he doesn't push you for a sale and lets you take the time to really think about your purchase. I know for me being a woman, I feel defensive when dealing with car purchases or repairs because we are often looked at as not knowing anything. Jose never made me feel that way and was very helpful throughout the whole process. In fact my kids absolutely loved him. He never got tired of answering my 10 year old daughter's questions even when she was trying to get me a military discount for brother's service. I will definitely recommend Jose Galvin and Tropical Ford to my friends and family! More

Tony was amazing!i would recommend your dealership to fitness and family. A little mix up with my situation but tony was able to resolve fitness and family. A little mix up with my situation but tony was able to resolve More

Excellent service and knowledgeable mechanics. My battery went bad and damage something else and the warranty kick in. Great job and fast service. Hector Mendes did a great job. went bad and damage something else and the warranty kick in. Great job and fast service. Hector Mendes did a great job. More

Excellent customer service. Easy to work with. Jose Galvan went out of his way to make sure we were taken care of and was very pleasant to work with. Galvan went out of his way to make sure we were taken care of and was very pleasant to work with. More

I usually come to Tropical Ford to do the service of my F-250 diesel, but not anymore. I just bought 2 more trucks but after today I don’t think I’m coming back, they did the oil change and the fuel filter F-250 diesel, but not anymore. I just bought 2 more trucks but after today I don’t think I’m coming back, they did the oil change and the fuel filter replacement, when I went to pick up my truck after driving it noticed it has a light indicator on the dashboard, called Gerson and told him this light has not On this morning, he said it was fine and that I can take the truck later to reset the light, came back 10 mins later and he tried to reset it with the computer, I told him they should check that before saying my truck was ready to be pick up,, he told me the technicians will take care of it, they drove it and finally they disconnect the batteries and the light went off, couple of things: - they didn’t check the dashboard and make sure everything was ok after the service - non of them were using gloves or even a plastic protector to make sure my truck doesn’t get get dirty. - for the price of the service I expected at least a car wash, or a better service - not to mention they didn’t tout the sticker of the oil change so no idea when do I have to come back or the brand they put on my truck Definitely very disappointed with the service in general. The technicians were friendly but non of them wearing masks or following COVID guidelines or cleaning procedures to make sure the customers trucks not wear. More

Unfortunately, my vehicle had an engine failure, it happens. Jose Galvin offered me a very fair price for my trade, I told him what I was looking for in a new car, had a perfect match waiting for me wh happens. Jose Galvin offered me a very fair price for my trade, I told him what I was looking for in a new car, had a perfect match waiting for me when my wife and I came in after work, and I was out the door that evening with a fair trade in, fair price on a new car, and a happy wife. Elsie does a great job in service as well More