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Tropical Ford

Orlando, FL

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rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

November 23, 2020

Vitalie was awesome and helped me get the best deal for what I wanted. He was very attentive and very informative to explain what was going down. Jose also played a huge role on my visit explaining what I More

by GONZALEZ.KEV29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Tropical Ford responded

Thank you for the 5-star review! If there is anything more we can do for you in the future, please let us know!

November 22, 2020

Vitalie was very helpful when looking for a car, he wasn't pushy and very informative, I also liked Jonathan's help looking for the right vehicle to finnance. I am a father of three young boys, and you More

by ANDREDEMELLO82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella
Nov 25, 2020 -

Tropical Ford responded

Thank you for the 5-star review! If there is anything more any of our staff can do for you, please let us know. Thank you again for choosing us.

November 21, 2020

I brought my car here since my friends and family have always recommended this dealership. Thank you for a great experience and a great customer experience, thank you. More

by GMAN8034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Tropical Ford responded

We appreciate you choosing us and look forward to working with you again in the future. Please do not hesitate to reach out to us if there is anything more we can do for you.

November 20, 2020

I can`t say enough about Bryan Langenderfer and the way he always takes care of my daughter Shayna and her vehicle needs. I`m quite sure that he`s the same way with all of his customers. Being so far away More

by tatruscello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana
Nov 25, 2020 -

Tropical Ford responded

We are happy to hear that Bryan was able to provide such a great visit for you. If there is anything more we can do for you, please let us know. Thank you!

Nov 25, 2020 -

tatruscello responded

Please just keep up the GREAT SERVICE department that you have!!!!!!!!!

November 19, 2020

First guy was no help at all. Went in for an oil change and a recall on break system. Oil change was done but he didn't do anything about the recall. Thankfully the 2nd guy that checked me out made sure i More

by jerm5963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Nov 25, 2020 -

Tropical Ford responded

Thank you for the feedback. We look forward to another chance to work with you again in the future.

November 19, 2020

I often take my car to the dealership for the make. I have a Kia I take to Kia and a hero I take to Jeep. I have never existence such poor customer service not a lack of care and respect for customers. H More

by franmriggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Santiago Hernandez
November 18, 2020

Advertised vehicle price ($79,500 +/-) was not honored by Tropical Ford. I tried to buy auto at advertised price, then salesman added $25,000.00 to the price increasing it to +/- $104,500.00. This action d More

by frankscheffel
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman, do not remember his name.
November 18, 2020

Michael and the rest of the guys were great. Michael wasn't pushy which matters a lot to me. He was polite, caring, attentive, professional. The financing was realistic based on my personal dilemma. Fro More

by YadiraCaldwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Galvan, Ron Bryner
Nov 25, 2020 -

Tropical Ford responded

Thank you for the 5-star review and kind words about our staff. If there is anything more we can do for you in the future, please let us know. Thank you very much!

November 14, 2020

Upon arrival I had questions on how the maintenance process worked as it was my first time. Everyone was very helpful and answered all my questions. Hector explained how the payment process worked and More

by HEIDYBERNAL20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Tropical Ford responded

Thank you for the 5-star review! We are glad to hear that Hector and the rest of our staff could provide such a great visit for you! If there is anything more we can do for you, please let us know.

November 14, 2020

great service department I've been using them since I bought my car in 2016. I recommend this location to all y friends, now I'm taking my wife's new Ford Edge there as well Jon. More

by Jon42852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
Nov 17, 2020 -

Tropical Ford responded

We are happy to know we can provide continued support for you since you bought your car here. We look forward to working with you again in the future.

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