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Tropical Ford

Orlando, FL

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rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

December 10, 2020

Personally l came early morning as l was scheduled they didn’t take time to attend it, l mean the service was awesome, didn’t take long time. More

by A’j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Tropical Ford responded

We're glad we could provide prompt service for you! We hope you'll come see us again.

December 09, 2020

The service was pretty fast and good. In checking the air pressure of the tires , they did not put back the aluminum caps that it had. The rest was ok, thanks!!! More

by SUPERRAFY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferrrando, Gerson Bueno, Santiago Hernandez
Dec 15, 2020 -

Tropical Ford responded

Thanks for your feedback and great rating! We're always striving to provide better experiences for our customers. We hope you'll continue to choose us for your automotive needs!

December 08, 2020

Amazing customer service. Did not feel pressured and everyone was very nice and professional. Ourselves man was very professional and understood what we were looking for and we felt zero pressure from a More

by BRITTANy Koepsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Galvan
Dec 15, 2020 -

Tropical Ford responded

We're glad you had a comfortable experience shopping for your new car, Brittany! We always want our guests to feel at ease when making such a big decision. We hope you'll keep Tropical Ford in mind for any future car needs.

December 07, 2020

Easily the worst service I have ever received. They do not value your time and struggle to do less than the bare minimum. I wouldn't recommend ever going there. More

by millerdalton39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Santiago Hernandez
December 05, 2020

I always get great service at Tropical Ford. Everyone there is so nice to the customers. I will definitely buy my next truck at here More

by StephA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sheppard
December 03, 2020

Santiago is the best mechanic I’ve found since leaving California, where I never had to worry that they didn’t know what they were doing or if they were ripping me off. I’ve dealt with Santiago twice now More

by TIMGUY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago Hernandez
Dec 04, 2020 -

Tropical Ford responded

That's awesome. Thank you for taking the time to provide this valued review of Santiago. We'll be sure to share this feedback with him and the management team. Thank you for choosing and continuing to choose Santiago and Tropical Ford

December 01, 2020

The service department staff we're very helpful and knowledgeable. Carlos and the staff took care of all of the vehicle service needed with in a timely manner would definitely recommend them... More

by JMARTINEZ45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana, Carlos Sheppard
Dec 04, 2020 -

Tropical Ford responded

Thank you for this valued feedback of Carlos and our service department. We truly appreciate your business and support. Thank you for choosing Tropical Ford, and we hope to work with you again in the future.

November 30, 2020

As always I receive great customer services from the Service Department, great team. I can always depend on this service department/ Thanks for your services Betty More

by BETTY.LASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Sheppard, Gerson Bueno
November 28, 2020

We have been dealing with T/F for over 35yrs. The service we have received has been outstanding !!! The service manager there is very professional. More

by CURVISO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Tropical Ford responded

Thank you so much! We not only appreciate your most recent visit and feedback, but also you business over the past 35 years! We look forward to seeing you again soon!

November 26, 2020

Everyone was courteous and helpful.Fast service the Everyone was courteous and helpful. Fast service the checkout process was easy and the girls were friendly and attentive. Service guys very helpful More

by ALBANELLYAGUDELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Bueno
Dec 01, 2020 -

Tropical Ford responded

That's so great to hear! We are very excited that you had such a great and easy visit with us! We appreciate your business and look forward to seeing you again!

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