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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

December 28, 2020

I have been bringing my Ford vehicles here for service for years now. I also have extended warranties that service consistently handles without question (not easy for them to deal with sometimes) the serv More

by ELIDRUMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Tropical Ford responded

Elijah, thank you for the fantastic feedback! We are so glad to hear that the service team has been able to consistently provide a top-notch experience over the years and get you back out on the road quickly. We appreciate your business and look forward to seeing you back in the future!

December 18, 2020

Service advisor was helpful and service was quick. They addresses my problem and fixed it. Only issue was a mishap on the technicians end where ghe recirot called to clran battery terminals after replacing More

by DWVENTURI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
December 17, 2020

The staff are an amazing group of people there fast and friendly and make sure the vehicle maintenance and repair are taken care of in a timely manner. They are awesome. More

by JMARTINEZ45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Carlos Sheppard, Anthony Ferrrando
Dec 21, 2020 -

Tropical Ford responded

Thanks for your great review! We do our best to get our guests back on the road as quickly as possible while providing top-notch vehicle care. Thanks for choosing Tropical Ford!

December 16, 2020

All good. Hector did a great job. He was friendly. Service was prompt. I was there’d for an oil change, flat tire patch and repair, and a washer fluid pump replacement. I was kept informed about the p More

by Jim Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Tropical Ford responded

Thanks, Jim! Hector will be happy to hear your kind words. We're glad we could take care of all of those services for your vehicle and hope you'll continue to choose Tropical Ford for any car needs!

December 16, 2020

Salesperson did not follow up regarding items missing at time of sale. This would appear that once sale is completed you don’t care further. More

by PILOTKENTAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Galvan
December 16, 2020

Communication was excellent. Collision followed up on my schedule and brought the truck over to service to check on a recall for me. That was an extra service they provided. More

by SUZMAR45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Franklin
Dec 21, 2020 -

Tropical Ford responded

It was our pleasure taking care of your vehicle! Thank you for taking time to leave us a great review. We look forward to seeing you again!

December 15, 2020

Always incredible service and service with a smile. Stopped in the sales department and again just a friendly environment. They even said this, test drives are free. Lol Thanks to all More

by JCGBOLA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
Dec 21, 2020 -

Tropical Ford responded

It was our pleasure providing such a positive experience for you! Thanks for the kind words and great rating. Come see us any time!

December 11, 2020

I had an amazing experience with Tropical Ford. Out of all the dealerships I've dealt with, this was by far the best service I've received. I just want to thank Donny at services for helping me out. He wa More

by MITCH.HERNANDEZ32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Dec 15, 2020 -

Tropical Ford responded

Thank you for the excellent review, Mitch! We do hope your vehicle keeps running strong, but when it comes time for regular maintenance we'll be happy to help you out and provide another five-star experience.

December 11, 2020

The sales guy promised free oil change with purchase of my Ford Escape now 3 years later the dealership said that promotion is for new car purchases only. Make sure to check all paperwork because they wi More

by JUAWANA69
Recommend Dealer
No
Employees Worked With
Gerson Bueno
December 10, 2020

When I initially purchased my truck, the finance officer did not offer me the package for the tire protection. I found out I didn’t have it when I got a bolt in a tire and took it in for service. More

by iiglesiasman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
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