Tropical Ford
Orlando, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I have been bringing my Ford vehicles here for service for years now. I also have extended warranties that service consistently handles without question (not easy for them to deal with sometimes) the serv for years now. I also have extended warranties that service consistently handles without question (not easy for them to deal with sometimes) the service department always gets the repairs done in a timely matter with excellent communication. I will continue to use this service department for as long as it’s open. Great service and friendly staff. 5 stars all the way and that’s coming from a 5 star company since 2006. Thank you tropical Ford south orlando. Elijah Www.Abrilliantfinish.Com More
Service advisor was helpful and service was quick. They addresses my problem and fixed it. Only issue was a mishap on the technicians end where ghe recirot called to clran battery terminals after replacing addresses my problem and fixed it. Only issue was a mishap on the technicians end where ghe recirot called to clran battery terminals after replacing. When pickin up terminals werent clean but The service advisor made sure that got addressed as soon as we noticed. It seems the tech was in a hurry to leave of didnt read full instructions. More
The staff are an amazing group of people there fast and friendly and make sure the vehicle maintenance and repair are taken care of in a timely manner. They are awesome. friendly and make sure the vehicle maintenance and repair are taken care of in a timely manner. They are awesome. More
All good. Hector did a great job. He was friendly. Service was prompt. I was there’d for an oil change, flat tire patch and repair, and a washer fluid pump replacement. I was kept informed about the p Service was prompt. I was there’d for an oil change, flat tire patch and repair, and a washer fluid pump replacement. I was kept informed about the progress. More
Salesperson did not follow up regarding items missing at time of sale. This would appear that once sale is completed you don’t care further. time of sale. This would appear that once sale is completed you don’t care further. More
Communication was excellent. Collision followed up on my schedule and brought the truck over to service to check on a recall for me. That was an extra service they provided. schedule and brought the truck over to service to check on a recall for me. That was an extra service they provided. More
Always incredible service and service with a smile. Stopped in the sales department and again just a friendly environment. They even said this, test drives are free. Lol Thanks to all Stopped in the sales department and again just a friendly environment. They even said this, test drives are free. Lol Thanks to all More
I had an amazing experience with Tropical Ford. Out of all the dealerships I've dealt with, this was by far the best service I've received. I just want to thank Donny at services for helping me out. He wa all the dealerships I've dealt with, this was by far the best service I've received. I just want to thank Donny at services for helping me out. He was incredibly helpful, knowledgeable and has some of the best people supporting him. I appreciate you all. I hope I didn't have to come back anytime soon, however, if need be, I'll be looking forward to working with Donny again. Thank you! More
The sales guy promised free oil change with purchase of my Ford Escape now 3 years later the dealership said that promotion is for new car purchases only. Make sure to check all paperwork because they wi my Ford Escape now 3 years later the dealership said that promotion is for new car purchases only. Make sure to check all paperwork because they will not keep there word unless it's in writing. More
When I initially purchased my truck, the finance officer did not offer me the package for the tire protection. I found out I didn’t have it when I got a bolt in a tire and took it in for service. did not offer me the package for the tire protection. I found out I didn’t have it when I got a bolt in a tire and took it in for service. More