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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
January 13, 2021
Went for a recall and explained the advisor the driver door latch was broken. Never fixed it, did not quote the request, did not explained was not part of the recall, simply ignored my request and when pi door latch was broken. Never fixed it, did not quote the request, did not explained was not part of the recall, simply ignored my request and when pickingup the vehicle and I asked what happened and why was it not fixed quoted me another $130 to diagnose the problem, really? What kind of service is this? I had taken the day off from work and asked my brother to accompany me and drive me for the day. What a waste of time, terrible service! More
by srivera1206
Verified CustomerEmployees Worked With
Donny Larson
Helpful January 06, 2021
Good service , not to much to say, nothing special but they made the change oil good I think as fast as possible and I felt so glad with the results they made the change oil good I think as fast as possible and I felt so glad with the results More
by Eric
Employees Worked With
January 06, 2021
An amazing place to get all your car needs,from service,sales,body shop. Very good experience with them !! Would recommended them to anyone. M service,sales,body shop. Very good experience with them !! Would recommended them to anyone. M More
by BIERD0324
Employees Worked With
Other Employees :
Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Santiago Hernandez, Donny Larson, Jose Galvan
January 01, 2021
Some issues were fixed but the radio has been an issue for 4 years and it is still not fixed on the 2016 f150 lariat for 4 years and it is still not fixed on the 2016 f150 lariat More
by j.l.perez13
Employees Worked With
January 01, 2021
Excellent service provided by Ron. Quick, efficient and right to the point. Tropical Ford keeps on improving it's services every single day. Thank you right to the point. Tropical Ford keeps on improving it's services every single day. Thank you More
by ROLANDO.FIGARI
Employees Worked With
Ron
December 31, 2020
What an awesome experience at Tropical Ford. Everyone was extremely helpful. I highly recommend Tropical Ford for your service needs. They were willing to go above and beyond. extremely helpful. I highly recommend Tropical Ford for your service needs. They were willing to go above and beyond. More
by BILLYREED99
December 31, 2020
Wonderful experience ! I would definitely recommend Tropical Ford! Everyone we worked with were outstanding! Santiago in the Service Department was wonderful! Jose G. Was a wonderful and considerate Tropical Ford! Everyone we worked with were outstanding! Santiago in the Service Department was wonderful! Jose G. Was a wonderful and considerate salesman! More
by JUDYSTERMER
December 30, 2020
Very quick to get your vehicle into service. I have been updated on the status of my vehicle and quick turnover for daily maintenace on your vehicle. updated on the status of my vehicle and quick turnover for daily maintenace on your vehicle. More
by F150GRL
Employees Worked With
Gerson Bueno
December 30, 2020
This has been the WORST experience I have ever had in the 12 years I've owned Ford vehicles, and I've had some bad ones. I have previously had issues with my coolant hose from the reservoir and have had it r 12 years I've owned Ford vehicles, and I've had some bad ones. I have previously had issues with my coolant hose from the reservoir and have had it replaced at my old dealership in MO. I brought this to their attention and wrote it down along with it needed an oil change. Ron calls me and tells me that they cannot duplicate the error, but has found several other issues that "needed" fixing immediately. I reluctantly agreed. So now I pick my car up expecting that it is in good working order. I drive literally 1.3 miles to get lunch and have to pull over because my engine is billowing smoke. I called back to have this fixed only to be told that it is EXACTLY what I had told them it was in the first place. So now I'm out over $1,000 and don't even have fixed what I initially brought it in for. Then I'm told it will be an additional $500+ to have this fixed. Horrible customer service and would NEVER recommend having anything important done with your vehicle at this location. Rating a 1 star because I can't give negatives. Absolutely garbage. More
by EBOAT11
Employees Worked With
Ron Simone
December 29, 2020
They always do a great job! Way to go! This is the third truck I purchased from Tropical Ford, and They always take excellent care of my vehicles. truck I purchased from Tropical Ford, and They always take excellent care of my vehicles. More
by Rufus Redding, III
Employees Worked With
Carlos Sheppard
