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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

January 28, 2021

After more than 2 years of the same issue bringing me back in several times, the staff finally found the issue. This time the service was awesome. More

by DANICOLLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Tropical Ford responded

We're glad we were able to resolve that issue for you! Thanks for choosing Tropical Ford.

January 27, 2021

It's a great place to go. Most people are very friendly and helpful. Some reason I get the one person that makes it seem like I'm bothering them. I don't understand why you just can't book the appointment More

by jerm5963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Feb 01, 2021 -

Tropical Ford responded

Thanks for your feedback! We're always looking for ways to improve our customer experience, and your feedback will help us do just that. We're glad to hear you continue to choose and recommend Tropical Ford, and we'll be working hard to exceed your expectations in the future!

January 26, 2021

Vitalie was super knowledgeable about his products. He went above and beyond in making us feel as if he were on our side during the negotiation that inevitably comes with purchasing a car. He was most he More

by RMORRISON2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella
Feb 01, 2021 -

Tropical Ford responded

Thank you for your review! Vitalie will be pleased to hear your kind words. We'll be looking forward to your future visits and continuing to provide five-star care!

January 25, 2021

Experienced Technicians and Service Reps. Tropical Ford employees are professional and knowledgeable. I've been here a few times although I purchased my auto somewhere else. More

by MILN07
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Santiago Hernandez
Feb 01, 2021 -

Tropical Ford responded

We appreciate you continuing to entrust your vehicle maintenance to our expert team! Thank you for your loyalty to Tropical Ford!

January 24, 2021

The wait time was long but other than that the service was good. I would recommend this location to someone I knew. I wanted something else to be done but the had to order the part which was fine. More

by speed55lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Bueno
Jan 26, 2021 -

Tropical Ford responded

Thanks for the review! We're glad to hear the team could provide great service for you. We look forward to seeing you again next time to get that part taken care of for you. Thank you for choosing Tropical Ford!

January 23, 2021

Donny was very helpful and informative with the process in the beginning and moving forward. He reminded me that I had an extended warranty which saved me over $2k on this repair. I will utilize Tropical More

by MIKERYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Jan 26, 2021 -

Tropical Ford responded

Thank you for the feedback! We appreciate hearing both what went well and what we can improve upon. We're glad that Donny was able to get the problem fixed and save you some money. We look forward to seeing you back next time!

January 21, 2021

Great Service from the staff at Tropical Ford Inc. took the vehicle in and got the job done. Thank you for a job well done. More

by CORY.WALSH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Jan 26, 2021 -

Tropical Ford responded

Thanks for the great review, Cory! Our team works hard to get everyone back on the road as efficiently and safely as possible, and we're glad to hear Carlos and the team could get you in and out quickly. We appreciate your business and hope to see you back next time!

January 21, 2021

Once again Bryan Langenderfer and the service department at Tropical Ford went above and beyond for my daughter Shayna again we she experienced a problem with her brakes on my car that she`s driving in Orla More

by tatruscello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Tropical Ford responded

Thank your for the great review! Our staff works hard to keep everyone safe on the road, and we're glad Bryan and the team could help out your daughter. We appreciate Shayna's business and we look forward to providing a great experience for your family again in the future!

January 19, 2021

Good service and nice people. They always are ready to help you and they do the work very fast. I have been doing my car maintenance with them for almost 9 years. More

by Balducci
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Bueno
Jan 22, 2021 -

Tropical Ford responded

Thank you for the great review! We're so glad to hear the team has been able to provide top-notch service experiences for nearly a decade, and we appreciate your loyalty. Thank you for choosing Tropical Ford for your service needs and we look forward to working with you again next time!

January 13, 2021

No more points to help out with your payment an now u have to go on line to join just to much work to do now More

by LENAOUTLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Bueno
Jan 21, 2021 -

Tropical Ford responded

Thank you for taking the time to leave this feedback. We would like to have some more information about this issue. Please reach out to Jack Swain at (888) 215-2256.

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