Tropical Ford

Greatful I never have any problems here with any type of survive. Always polite courteous helpful as well as helps you understand what is needed of anything . I never have any problems here with any type of survive. Always polite courteous helpful as well as helps you understand what is needed of anything . . Trys there best to help you get what you want. More

The works Quick service, pleasant people. I’ve been taking my car here for service for over a year and will continue. They do a good job of monitoring all requ Quick service, pleasant people. I’ve been taking my car here for service for over a year and will continue. They do a good job of monitoring all required services to keep my car running strong. Jon More

The works. I Have been bringing my Montego for the past Ten years and I always have excellent service from the staff. I will trade if i get a better quote for my I Have been bringing my Montego for the past Ten years and I always have excellent service from the staff. I will trade if i get a better quote for my car. More

Great Service Jason helped me out through all the experience, he was really nice and answered all my questions and Jonathan helped me out with the financing Jason helped me out through all the experience, he was really nice and answered all my questions and Jonathan helped me out with the financing More

Transmission problem with my Explorer If I could give them 10 stars I will. The service tech Juan is very professional and the tech who worked on Explorer was too. Tropical Ford to me is l If I could give them 10 stars I will. The service tech Juan is very professional and the tech who worked on Explorer was too. Tropical Ford to me is like family members the service is excellent. They fixed my Explorer and it wasn’t covered under warranty but they did not charge me The tech who worked on the Explorer is fantastic and I hope the manager takes care of them . In fact I plan on buying another vehicle soon . God bless More

Fantastic crew! Wonderful experience from start to finish. The technician was friendly and knowledgeable and explained my new FordPass SmartLink system perfectly! Wil Wonderful experience from start to finish. The technician was friendly and knowledgeable and explained my new FordPass SmartLink system perfectly! Will definitely go back again! More

Great job Luis Lino the attention in tropical for gue very good and they made us feel like in family I recommend to be profecionales for sale thanks Luis Lino the attention in tropical for gue very good and they made us feel like in family I recommend to be profecionales for sale thanks Luis Lino More

Quick and courteous! I called to talk to the service department about my car and what it was doing. David answered and told me what he thought it might be, but he was care I called to talk to the service department about my car and what it was doing. David answered and told me what he thought it might be, but he was careful to make sure to tell me that if it was what he thought it was, it would be covered by my warranty, but if it wasn't, there would be a service charge. He talked me through the process and when I brought my car in, he was the one to receive me and reminded me of what Ford was going to do. Thank you for making sure to cover your butt, and mine! haha. Once I gave my car to Ford, I was directed to the on-site Hertz rental center where I was quoted what I'd be paying if the warranty didn't cover what was wrong, and reassured that my rental would be covered if the warranty DID cover it. I drove away in a Ford Escape, and I gotta say, I didn't want to give it back. My Fiesta is cute and does what it needs to get me around, but man that Escape seat cradled my spine like a baby. All too soon, David called to let me know the diagnostics were positive for the warranty, giving me great news that everything was covered and on its way to being repaired. This was especially nice because I had to take my car in on my birthday, so good news was really nice to have on that day. They fixed my car and called me the next morning(too soon!!! I wanted that Escape longer!!!), and I was able to pick it up. It's running just lovely, now, but in the future, I'm going to be returning to trade my car in for an Escape or something similar. Thanks for your quick and courteous service guys! I'll be back! More

Great service Had a problem with my battery dying. Brought it to Tropical because that’s where I bought the battery 2-1/2 years ago. They replaced the battery a Had a problem with my battery dying. Brought it to Tropical because that’s where I bought the battery 2-1/2 years ago. They replaced the battery at no charge because it was under a 3year warranty which made the slightly higher price well worth it. Also they did the recall for carbon monoxide without my asking. Because I came in without an appointment, I thought I would have to come back for that. Thank you for the great setvice. More

Great service The dealer provided me with great service and honest analysis of the issues with my vehicle. My service advisor David was great and was prompt with hi The dealer provided me with great service and honest analysis of the issues with my vehicle. My service advisor David was great and was prompt with his calls and in keeping me updated. More