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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

February 26, 2021

People where nice and friendly vitalie is one of the best sales person I dealt with, Ford dealership at 9900 orange blossom trail Orlando Florida More

by SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana
Mar 02, 2021 -

Tropical Ford responded

Thank you for the recommendation! We appreciate your compliments about Vitalie and we will be sure to pass them along. Let us know if we can help you out with anything else! Come back soon!

February 22, 2021

Exceptional Everything was perfect specially they were very kind and professional. Thanks for everything. Definitely if need to fix my car again I’ll bring to you More

by FREDBENDL65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Franklin
February 21, 2021

I was awat from town, so I asjed my wife to take my car for regular service. Hiwever they took advantage of her mechanical ignorance and performed an expensive service on my car, without asking for my aut More

by WANDERLFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
February 15, 2021

Please be careful when having anything but an oil change done at this dealer. I have had issues with them both times I have had anything else done here. They do not stand behind their work and will do any More

by Btj0417
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
February 07, 2021

Elsie does a great job. She obtained the necessary parts for my recall and promptly handled getting my service done as well. Very reliable and trustworthy. More

by DAVID.MOTOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 08, 2021 -

Tropical Ford responded

David, we appreciate you taking the time to leave your feedback and rating. Elise is a great member of our team and will be happy to hear your kind words. We're happy to hear your recall was taken care of swiftly. Thank you for choosing Tropical Ford!

February 06, 2021

Santiago Hernandez did a good job, I explain the car problem and the possible costs of there were any. The waiting time was less than expected. More

by mrobles5050
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago Hernandez
Feb 08, 2021 -

Tropical Ford responded

Thanks for sharing your feedback! It's great to hear our hard work is delivering top quality guest experiences. Thanks for choosing Tropical Ford!

February 04, 2021

Everything was perfect specially Santiago he was very kind and professional. Thanks for everything. Definitely if need to fix my car again I’ll bring to you guys! More

by sagaz62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sheppard, Santiago Hernandez
Feb 05, 2021 -

Tropical Ford responded

Thanks for your kind words and great review! Santiago will be happy to know his hard work is appreciated. We'll be looking forward to your next visit!

Feb 05, 2021 -

sagaz62 responded

Thank you so much to share this experience with me.

January 31, 2021

Siempre me han gustado los camiones FORD, su comodidad, seguridad y gran resistencia. El mejor precio y 4x4 lo que en realidad buscaba. Gracias por su buena atención y en realidad considero que compre un More

by Gerardo González
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Galvan
Feb 01, 2021 -

Tropical Ford responded

¡Muchas gracias por sus comentarios, Gerardo! Estamos muy contentos que tenias una gran experiencia con Tropical Ford! Esperamos verlos de nuevo.

January 31, 2021

Vitali Munteanu is probably the best sales person we have ever worked with. Caring, professional and knowledgeable. Jack Grace, the General Sales Manager is outstanding. Persistent in finding us our car and More

by dilarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sheppard
Feb 01, 2021 -

Tropical Ford responded

Thank you for taking the time to leave us such a thorough review! We're glad you've been so well taken care of across all departments. This is the kind of complete service and care we strive for.

January 29, 2021

Only good experiences so far!! Had a minor miscommunication with the service center and they went out of their way to correct it! Very impressed!! More

by DRESSAGERIDER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Tropical Ford responded

That's what we like to hear! We're glad we could resolve that communication issue so we could best serve your needs. Thanks for choosing Tropical Ford!

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