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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
February 26, 2021
People where nice and friendly vitalie is one of the best sales person I dealt with, Ford dealership at 9900 orange blossom trail Orlando Florida sales person I dealt with, Ford dealership at 9900 orange blossom trail Orlando Florida More
by SR
Verified Customer
Helpful February 22, 2021
Exceptional Everything was perfect specially they were very kind and professional. Thanks for everything. Definitely if need to fix my car again I’ll bring to you very kind and professional. Thanks for everything. Definitely if need to fix my car again I’ll bring to you More
by FREDBENDL65
Employees Worked With
Bob Franklin
February 21, 2021
I was awat from town, so I asjed my wife to take my car for regular service. Hiwever they took advantage of her mechanical ignorance and performed an expensive service on my car, without asking for my aut for regular service. Hiwever they took advantage of her mechanical ignorance and performed an expensive service on my car, without asking for my authorization. More
by WANDERLFA
Employees Worked With
February 15, 2021
Please be careful when having anything but an oil change done at this dealer. I have had issues with them both times I have had anything else done here. They do not stand behind their work and will do any done at this dealer. I have had issues with them both times I have had anything else done here. They do not stand behind their work and will do anything to keep from having to fix an issue that they have caused. Two examples are: 1) They talked me into replacing my wiper blades because there was a great rebate available. When the rebate paperwork was submitted it was found that they did not do their paperwork correctly and I could not get the rebate. When I spoke to them about they did not have an answer and basically just let it go. 2) I had an issue with the battery on a vehicle that was under 2 years old, they replaced the battery and now under two years later the new battery has gone bad. They told me that they are not responsible for anything because the replacement battery was only covered for 12 months. For two batteries to go bad in under two years each is not normal. There was no offer to look at the vehicle to see if there is an underlying issue that might be causing this to happen. More
by Btj0417
Employees Worked With
Service Department
February 07, 2021
Elsie does a great job. She obtained the necessary parts for my recall and promptly handled getting my service done as well. Very reliable and trustworthy. for my recall and promptly handled getting my service done as well. Very reliable and trustworthy. More
by DAVID.MOTOLA
Employees Worked With
February 06, 2021
Santiago Hernandez did a good job, I explain the car problem and the possible costs of there were any. The waiting time was less than expected. problem and the possible costs of there were any. The waiting time was less than expected. More
by mrobles5050
Employees Worked With
Santiago Hernandez
February 04, 2021
Everything was perfect specially Santiago he was very kind and professional. Thanks for everything. Definitely if need to fix my car again I’ll bring to you guys! kind and professional. Thanks for everything. Definitely if need to fix my car again I’ll bring to you guys! More
by sagaz62
January 31, 2021
Siempre me han gustado los camiones FORD, su comodidad, seguridad y gran resistencia. El mejor precio y 4x4 lo que en realidad buscaba. Gracias por su buena atención y en realidad considero que compre un seguridad y gran resistencia. El mejor precio y 4x4 lo que en realidad buscaba. Gracias por su buena atención y en realidad considero que compre una excelente Camioneta. Gracias More
by Gerardo González
Employees Worked With
Jose Galvan
January 31, 2021
Vitali Munteanu is probably the best sales person we have ever worked with. Caring, professional and knowledgeable. Jack Grace, the General Sales Manager is outstanding. Persistent in finding us our car and ever worked with. Caring, professional and knowledgeable. Jack Grace, the General Sales Manager is outstanding. Persistent in finding us our car and negotiating with he other dealer for the trade between dealers. Bryan Langenderfer, Service/Facility Director is a thoughtful customer advocate and insures customer satisfaction. Elsie Martinez, our service adviser is thorough, caring and dedicated. Carlos Sheppard is our go to gut in quick lane, making things right! More
by dilarb
Employees Worked With
Other Employees :
Carlos Sheppard
January 29, 2021
Only good experiences so far!! Had a minor miscommunication with the service center and they went out of their way to correct it! Very impressed!! miscommunication with the service center and they went out of their way to correct it! Very impressed!! More
by DRESSAGERIDER72
