Tropical Ford
Orlando, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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People where nice and friendly vitalie is one of the best sales person I dealt with, Ford dealership at 9900 orange blossom trail Orlando Florida sales person I dealt with, Ford dealership at 9900 orange blossom trail Orlando Florida More
Exceptional Everything was perfect specially they were very kind and professional. Thanks for everything. Definitely if need to fix my car again I’ll bring to you very kind and professional. Thanks for everything. Definitely if need to fix my car again I’ll bring to you More
I was awat from town, so I asjed my wife to take my car for regular service. Hiwever they took advantage of her mechanical ignorance and performed an expensive service on my car, without asking for my aut for regular service. Hiwever they took advantage of her mechanical ignorance and performed an expensive service on my car, without asking for my authorization. More
Please be careful when having anything but an oil change done at this dealer. I have had issues with them both times I have had anything else done here. They do not stand behind their work and will do any done at this dealer. I have had issues with them both times I have had anything else done here. They do not stand behind their work and will do anything to keep from having to fix an issue that they have caused. Two examples are: 1) They talked me into replacing my wiper blades because there was a great rebate available. When the rebate paperwork was submitted it was found that they did not do their paperwork correctly and I could not get the rebate. When I spoke to them about they did not have an answer and basically just let it go. 2) I had an issue with the battery on a vehicle that was under 2 years old, they replaced the battery and now under two years later the new battery has gone bad. They told me that they are not responsible for anything because the replacement battery was only covered for 12 months. For two batteries to go bad in under two years each is not normal. There was no offer to look at the vehicle to see if there is an underlying issue that might be causing this to happen. More
Elsie does a great job. She obtained the necessary parts for my recall and promptly handled getting my service done as well. Very reliable and trustworthy. for my recall and promptly handled getting my service done as well. Very reliable and trustworthy. More
Santiago Hernandez did a good job, I explain the car problem and the possible costs of there were any. The waiting time was less than expected. problem and the possible costs of there were any. The waiting time was less than expected. More
Everything was perfect specially Santiago he was very kind and professional. Thanks for everything. Definitely if need to fix my car again I’ll bring to you guys! kind and professional. Thanks for everything. Definitely if need to fix my car again I’ll bring to you guys! More
Siempre me han gustado los camiones FORD, su comodidad, seguridad y gran resistencia. El mejor precio y 4x4 lo que en realidad buscaba. Gracias por su buena atención y en realidad considero que compre un seguridad y gran resistencia. El mejor precio y 4x4 lo que en realidad buscaba. Gracias por su buena atención y en realidad considero que compre una excelente Camioneta. Gracias More
Vitali Munteanu is probably the best sales person we have ever worked with. Caring, professional and knowledgeable. Jack Grace, the General Sales Manager is outstanding. Persistent in finding us our car and ever worked with. Caring, professional and knowledgeable. Jack Grace, the General Sales Manager is outstanding. Persistent in finding us our car and negotiating with he other dealer for the trade between dealers. Bryan Langenderfer, Service/Facility Director is a thoughtful customer advocate and insures customer satisfaction. Elsie Martinez, our service adviser is thorough, caring and dedicated. Carlos Sheppard is our go to gut in quick lane, making things right! More
Only good experiences so far!! Had a minor miscommunication with the service center and they went out of their way to correct it! Very impressed!! miscommunication with the service center and they went out of their way to correct it! Very impressed!! More