
Tropical Ford
Orlando, FL

Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great! A great experience! Very good staff and efficient. I would definitely recommend this dealership to my friends. Excellent costumer service and smooth p A great experience! Very good staff and efficient. I would definitely recommend this dealership to my friends. Excellent costumer service and smooth purchase. Great job! More
excellent service great service a pleasure to deal with Tropical Ford, Hector is an excellent customer service representative. took the truck and did all of the service great service a pleasure to deal with Tropical Ford, Hector is an excellent customer service representative. took the truck and did all of the service required. More

Great experience I wanted to share my story Jose Gutierrez Business manager and Steve Smith the GSM made it possible to help me to purchase a new transit passenger. T I wanted to share my story Jose Gutierrez Business manager and Steve Smith the GSM made it possible to help me to purchase a new transit passenger. They treated me like a customer for life. Jose stated a customer for life is the most important at Tropical Ford. Jose originally place Luis Lino to help me and then Jonathan Gonzalez and they both exceeded my expectation. Assure to ask for Jose If you are looking for a Dream come true. Thanks Tropical Ford. More
Excellent Service Service was excellent. The shifter cable snapped on my car. They had the part in stock, and were able to repair and replace the part the same day. Whi Service was excellent. The shifter cable snapped on my car. They had the part in stock, and were able to repair and replace the part the same day. While the price was high, I understand because there was a lot of labor involved in replacing the part. Customer service was excellent. More
2018 Ford Focus Luis, Steve, and Jose made it super easy to purchase my new car! They had the car that I wanted in stock, and the financing was super easy to work wit Luis, Steve, and Jose made it super easy to purchase my new car! They had the car that I wanted in stock, and the financing was super easy to work with. More
Excellent service center. I always go there to get my 2016 Ford Explorer serviced. The staff is always very knowledgeable and helpful. They even have coffee and donuts in waiti I always go there to get my 2016 Ford Explorer serviced. The staff is always very knowledgeable and helpful. They even have coffee and donuts in waiting area. More
I was fantastic and all problems resolved! Your service advisors ELSIE and Hernan, Russel and Hector are reliable and very knowledgeable and attentive, friendly and courteous, I am satisfied wi Your service advisors ELSIE and Hernan, Russel and Hector are reliable and very knowledgeable and attentive, friendly and courteous, I am satisfied with the entire personnel and including VITALI AND THE SALES PERSONNEL AS WELL! More
Mr Michael Torres explained and dedicated the time Mr. Michael Torres treat us with respect and understand what my husband was looking for. Thanks Tropical Ford for helping us. Good luck , thanks again Mr. Michael Torres treat us with respect and understand what my husband was looking for. Thanks Tropical Ford for helping us. Good luck , thanks again. More
Awesome!! Jonathan is wonderful, I’m very happy with my car Jhonatan González help me to take a decision about which is the car that I should to shop, I’m very satisfied with my car new, thank so much by your a Jhonatan González help me to take a decision about which is the car that I should to shop, I’m very satisfied with my car new, thank so much by your attention, paciente and orientation. More
Overcharged and unhappy with the repairs No courtesy vehicle to downtown Orlando or at least what is my tech said. I was overcharged by the Hertz rental car on location. I rented the car for No courtesy vehicle to downtown Orlando or at least what is my tech said. I was overcharged by the Hertz rental car on location. I rented the car for 24 hours, returned it nine hours later, but I was charged for two days because they didn't logged in the car as returned until the next day. I understand not covering a car rental is a customer is just having an oil change, but if you are paying for a mayor repair and they do not have a courtesy shuttle, they should foot the bill for the car rental. I will be looking at an alternative Ford dealership to get my car repair from now on, especially when I can still smell the exhaust that they purportedly repaired at the tune of $500 every time I turn on my car. More