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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

June 19, 2018

Great! A great experience! Very good staff and efficient. I would definitely recommend this dealership to my friends. Excellent costumer service and smooth p More

by KATERINABRYANT96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Tropical Ford responded

We're so glad to hear this, Katerina! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We hope you are enjoying your new car, and we look forward to working with you again!

June 17, 2018

excellent service great service a pleasure to deal with Tropical Ford, Hector is an excellent customer service representative. took the truck and did all of the service More

by JULIUSS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Tropical Ford responded

Thanks for the compliment! We love to hear about positive experiences and we are so glad yours was one of them. Hector is a valuable member of our team and we are already looking forward to your return. Have a great day and drive safe!

June 16, 2018

Great experience I wanted to share my story Jose Gutierrez Business manager and Steve Smith the GSM made it possible to help me to purchase a new transit passenger. T More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzalez, Luis Lino
Jun 18, 2018 -

Tropical Ford responded

That is great to hear, Daniel! Thank you for choosing us and giving us the privilege of serving you. Buying a car shouldn't have to be painful and we are glad we could've made it better for you. We hope that you come back and visit our whole team, we are already looking forward to it. Have a great day and enjoy your new car!

June 15, 2018

Excellent Service Service was excellent. The shifter cable snapped on my car. They had the part in stock, and were able to repair and replace the part the same day. Whi More

by RCSAXMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
Jun 19, 2018 -

Tropical Ford responded

We're proud that we were able to help you when you needed it, thank you for giving us the chance to. It was good getting to work with you, and we hope we can do so again next time you need it!

June 15, 2018

2018 Ford Focus Luis, Steve, and Jose made it super easy to purchase my new car! They had the car that I wanted in stock, and the financing was super easy to work wit More

by lschmoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lino
Jun 19, 2018 -

Tropical Ford responded

Laura, it's wonderful that Luis, Steve, and Jose were able to make your car-buying appointment with us so simple. That's how buying a car should be! We would love to see you back again in the future!

June 15, 2018

Excellent service center. I always go there to get my 2016 Ford Explorer serviced. The staff is always very knowledgeable and helpful. They even have coffee and donuts in waiti More

by JOIVE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Tropical Ford responded

We're happy that we can always service your vehicle, thank you for letting us! We can't wait for your next visit back!

June 14, 2018

I was fantastic and all problems resolved! Your service advisors ELSIE and Hernan, Russel and Hector are reliable and very knowledgeable and attentive, friendly and courteous, I am satisfied wi More

by TRIBECAFIVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior, Jonathan Gonzalez, Bob Franklin, Russell Brooks
Jun 18, 2018 -

Tropical Ford responded

We're so glad to hear that you had a great experience with our team! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with them. Come back to see us anytime!

June 14, 2018

Mr Michael Torres explained and dedicated the time Mr. Michael Torres treat us with respect and understand what my husband was looking for. Thanks Tropical Ford for helping us. Good luck , thanks again More

by Erick Carrasquillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Tropical Ford responded

You're very welcome, Erick! Michael is a great asset to our team and was more than happy to help. Congratulations on your new vehicle!

June 13, 2018

Awesome!! Jonathan is wonderful, I’m very happy with my car Jhonatan González help me to take a decision about which is the car that I should to shop, I’m very satisfied with my car new, thank so much by your a More

by NOHELYRIVERO1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzalez
Jun 15, 2018 -

Tropical Ford responded

Thank you for the amazing feedback! We are happy to hear that you love your new car and that our staff took such great care of you! We look forward to working with you again in the future!

June 12, 2018

Overcharged and unhappy with the repairs No courtesy vehicle to downtown Orlando or at least what is my tech said. I was overcharged by the Hertz rental car on location. I rented the car for More

by MDRUBERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominic Wolfer
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