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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

June 24, 2018

Perfect I have had all of my Mustangs Shelby’s and F-150’s serviced at tropical. The service has been far better than other dealerships which causes me to ret More

by FREDGT350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Tropical Ford responded

Thank you for your feedback, Fred! Our goal is always to give you the best possible service experience at Tropical Ford, and we're thrilled to hear that Elsie could help with that. Thanks again for your feedback, and we hope to see you, your Mustang Shelby's, and F-150's again in the future!

June 23, 2018

Easy. Drove in and was directed to quick lane. Met Carlos. He was pleasant and friendly. Had me fill out info form as it was my first visit. Experience good More

by DRJMD88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Jun 26, 2018 -

Tropical Ford responded

Thanks for your great review! We hope to always make service visits as painless as possible, and Tropical Ford is glad to hear that Carlos could do that for you. We value your feedback and hope to see you again!

June 23, 2018

Quick and complete service on time. Took the car in for normal servicing. They said it would take 2 hours. They were wrong, it was 1 hour and 58 minutes. They always take good care o More

by JOE C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Tropical Ford responded

Thanks for telling us about your experience, Joe. Tropical Ford is always happy to know when we've achieved customer satisfaction, and it's great to hear that Hector could provide that for you. Thanks again for letting us know, and we look forward to your next visit!

June 22, 2018

Took car in for Auto Butler Good service, reasonable charges. Time to finish went well. I had a nice waiting area with magazines. Coffee was available. I did have to wait long fo More

by jheery1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember their names, everyone I spoke with was very pleasant and nice.
Jun 26, 2018 -

Tropical Ford responded

Thanks for telling us about your experience! We strive to make every visit as efficient as possible and we're glad to hear yours went well. We appreciate your feedback and hope to see you again soon!

June 22, 2018

Excelente Realmente fue una yremenda experiencia ..ir a Ford y comprar mi Explorer 2018.El servicio fue unico...y sobre todo muy profesional de la a a la z son More

by HILDALOPEZ0160@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella, Jason Sholes, Bob Franklin, Dominic Wolfer, Nicole Rivera
Jun 26, 2018 -

Tropical Ford responded

Thanks so much for your positive review, Hilda! Our team aims for 100% customer satisfaction and Tropical Ford is delighted to hear that your car buying experience was an excellent one. We appreciate your recommendation. Enjoy your new Explorer 2018 and let us know if we can do anything for you in the future!

June 21, 2018

Pleasure to work with Vitalie and team The Tropical Ford team made purchasing my new-to-me car a breeze. Vitalie was very informative and made me feel comfortable and confident throughout t More

by BRITTANYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Tropical Ford responded

Thanks for your great feedback Brittany! Tropical Ford is thrilled to hear that Vitalie and Jose were able to give you a great new-to-me car buying experience. We appreciate your ratings and recommendation. Enjoy your new car and please let us know how we can help in the future!

June 21, 2018

Continued Excellent Servicce I have consistently used Tropical Ford as my "go to" service organization for my vehicles since moving to Central FL. They have provided efficient an More

by Ferg448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Santiago
Jun 25, 2018 -

Tropical Ford responded

Thank you for the compliment! We are honored that you choose us again and again and we are looking forward to your next visit with us. Let us know if we can do anything else for you and have a great day.

June 21, 2018

Excellent customer services Guys you have to visit tropical Gordon OBT ask for Jose Gutierrez or Jonathan they will make sure you walk out with your new ride More

by bigdan631
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzalez, Luis Lino, Juan Santiago
Jun 25, 2018 -

Tropical Ford responded

Thanks for sharing us with others, we appreciate your time and business. We hope you can visit us again soon as we are already looking forward to it. We hope you have a great day!

June 20, 2018

actually a pleasure Treated with respect and patient in answering questions in a manner I could understand. Time to do repairs were quicker than expected. Respect for More

by SALEEN069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Jun 22, 2018 -

Tropical Ford responded

Your review made us happy, thank you for letting us know that Juan and the team did well. We had a great time with you, and we hope to work with you again!

June 19, 2018

Satisfaction The personnel are number one . Jose in Finance and Elsie in Service are the best. Very respectfully people and very kind. We need more people like tha More

by paolita23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Tropical Ford responded

Thank you for your kind words and feedback! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with them. Let us know if there is anything else we can do for you in the future!

Aug 11, 2019 -

paolita23 responded

For 2nd time dealing with your guys. Thankful to Jose Gutierrez, Corey Ferrer and always Elsie (service). You have the best team , respectful, 100% excelent customer service . Very thankful to all . I’m a happy customer and will recommend this dealership. See ya soon for more business with my brother!

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