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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
June 29, 2018
Oil change I went in n for a standard oil change. They are no.charge for the first 2 years after you purchase a vehicle. I used the quick lane it only took about I went in n for a standard oil change. They are no.charge for the first 2 years after you purchase a vehicle. I used the quick lane it only took about an hour. The staff are always friendly and my truck was done when promised. No complaints about the any of the service I have received at this dealership!! More
by Lorraine Johnson
Verified CustomerEmployees Worked With
Hernan Fontana
June 29, 2018
Friendly and professional As a buyer for on Tropical Ford it was great, fast, professional and friendly but, I hope that as a Ford consumer your service dept and I'm talking fr As a buyer for on Tropical Ford it was great, fast, professional and friendly but, I hope that as a Ford consumer your service dept and I'm talking from Tropical Ford service department treat me with the same honesty first time with my 2014 Ford Focus SE wasn't like that. thank you for your attention. More
by Jampi
Employees Worked With
June 28, 2018
Elsie and Gerardo are they Always take care on my vehicle and do the job the faster they can their customers service is the best are they Always take care on my vehicle and do the job the faster they can their customers service is the best More
by MITA56
Employees Worked With
Other Employees :
Gerardo is the best too always take care everything is a good employee five star rating for him too
June 28, 2018
Not Organized It took 3 hours for an oil change and tire rotation on a Saturday morning. Five people were there before us and people that came after us were done be It took 3 hours for an oil change and tire rotation on a Saturday morning. Five people were there before us and people that came after us were done before the people waiting ahead of us. Checkout was awful the girl charged our card it went thru then she said they didn't take our card and had to refund our card. They took this type of card every other time. She would not take another card over the phone. Finally, went to a supervisor who vouched for us that we come every 6 months. Took 20 minutes to checkout. More
by Loyal Ford Customer
Employees Worked With
I think Jaylene was at checkout didn't have a name tag on not sure.
June 26, 2018
Happy customer Tropical Ford met and exceeded my expectations. They had the best selection on the lot to choose from which saved me from having to custom order mine Tropical Ford met and exceeded my expectations. They had the best selection on the lot to choose from which saved me from having to custom order mine from Ford. My salesman, Jonathan, went above and beyond every step of the way. I ended up with a great deal, terrific experience and I’m loving my new Fiesta hatchback! More
by jpelz2
June 26, 2018
considerate and helpful in helping to secure the best deal excellent team have dealt with them in prior years never had any problems with service or finance listens to you and puts you in the best deal excellent team have dealt with them in prior years never had any problems with service or finance listens to you and puts you in the best deal More
by DKSROSEGAL
Employees Worked With
June 26, 2018
Awesome Tropical Ford Service Department This dealership has the best people period. My service advisor is so awesome, simply the best. If you need a vehicle repair or service than Tropical F This dealership has the best people period. My service advisor is so awesome, simply the best. If you need a vehicle repair or service than Tropical Ford is where to go. The service department really knows how to take care of you. Truly a model for other Dealerships to follow. More
by Ford Truck Dude
Employees Worked With
Other Employees :
Nelson, and the mechanics that worked on my vehicle are great!
June 26, 2018
Not very organized. I showed up without an appointment for an oil change, tire balance, rotation and something that had to be done by hooking up the Ford Scan Tool. The I showed up without an appointment for an oil change, tire balance, rotation and something that had to be done by hooking up the Ford Scan Tool. The service writer took me to the Quick Lube Lane desk after I explained what I wanted to have done. There I explained to them the same thing. They got my oil change and tire balance and rotation done and told me the vehicle was ready. I asked about the Scan Tool part and was told I had to make an appointment. See the cashier for keys and bill. What! Why not let the other department know what I needed to still have done? Why not at least walk me over to the other department and tell them to help me. I did get taken care of because of help from someone I knew in another department that came out to help me. It all worked out but the departments need to work together and talk to each other to assist customers. To us they are all the same company. We look at the service department as one big department. We should be treated the same or at least helped out by other department. More
by rposey1260
Employees Worked With
June 26, 2018
Great service Tropical Ford great customer service and car service with report and status of car maintenance. Since I bought my car at tropical ford all my services Tropical Ford great customer service and car service with report and status of car maintenance. Since I bought my car at tropical ford all my services has been at tropical ford. More
by GOKOMA23
Employees Worked With
Hernan Fontana
June 25, 2018
Overheat, poor detail to issues Took my car to get diagnosed for a misfire and an overheating problem. I got a call from Juan stating "my technician could not figure out what was wro Took my car to get diagnosed for a misfire and an overheating problem. I got a call from Juan stating "my technician could not figure out what was wrong" I then asked him what do you mean, you guys are a Ford dealership and cannot figured it out ? Who can take it to then? He then recommended me to change my engine? Why because you couldn't figure it out I would need to change my engine. After I got my car back, my car had a flat tire. I asked then what happened they said it came like that. I asked did you write it down when you inspected? Did you call me to let me know if I would like to get it fix? No it's 19.99 if you want it Really poor service More
by CARMONASPAINTING1
Employees Worked With
Juan Santiago
