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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
July 04, 2018
Quick detailed service. Walked in with an image of what I wanted and walked out with that exact vehicle thanks to Luis and the management team. Will recommend family and frie Walked in with an image of what I wanted and walked out with that exact vehicle thanks to Luis and the management team. Will recommend family and friends. Thank you tropical Ford More
by AKERCADO
Verified CustomerEmployees Worked With
Luis Lino
July 04, 2018
Too Many trips My Air and my Radio needed service. It took 4 trips (and inconveniences arranging for rides) as wrong parts were ordered etc.. It all costing me abo My Air and my Radio needed service. It took 4 trips (and inconveniences arranging for rides) as wrong parts were ordered etc.. It all costing me about $1800.00 is the other disappointment. Not a happy camper this time. More
by Swampfox
Employees Worked With
Employee list out of date. No persons I dealt with
July 03, 2018
Superb Service Michael Torres was my Sales Rep. He was courteous, knowledgable and overall was a pleasure to work with. The service was exemplary, fast and exceeded Michael Torres was my Sales Rep. He was courteous, knowledgable and overall was a pleasure to work with. The service was exemplary, fast and exceeded my expectations. I would definitely recommend Tropical Ford to friends and family. Thank you so much Michael. More
by Blue
July 03, 2018
No Pressure Sales I was in the market for a new or used Ford F150 Crew Cab truck when I happened across Tropical Ford. After explaining what I was looking for, and that I was in the market for a new or used Ford F150 Crew Cab truck when I happened across Tropical Ford. After explaining what I was looking for, and that I was in no hurry to purchase, the Sales Associate - Vitalie took me around the lot and gave me an idea on new versus used and the available inventory. This was in a window of about 30 minutes during lunch hour on a Friday. There was no pressure from Vitale to "seal a deal", and we exchanged handshakes and I received his business card. That evening I went on line to assess the used vehicle information on Tropical Fords website and decided to make an appointment with Vitale for Saturday morning. Upon taking the vehicle for a ride, Vitale was very knowledgeable of the vehicle features and how to use them. We returned from the test drive and started on making a deal. I received a reasonable trade value for my Tacoma trade-in, and received a reasonable price for the vehicle I was purchasing. The financing process went very smooth and when I said "no" to an offered service, the associate moved on and did not push the add on's which I appreciated. The whole deal took approximately 3 hours and my wife and I were on the road. All of this was done with no pressure to buy, and Vitale was quite sociable. We talked about him, us and the World Cup Soccer game playing at that time. More
by Happy Customer
July 03, 2018
Happy!!!! Russell brooks went above and beyond to accommodate my needs in purchasing my vehicle, Excellent knowledge of vehicles and very customer friendly. Russell brooks went above and beyond to accommodate my needs in purchasing my vehicle, Excellent knowledge of vehicles and very customer friendly. I feel even more satisfied knowing that he made sure I was in the right car for me, instead of just a car right now. Would highly recommend his expertise to anyone in the market for a vehicle.Fantastic place, great customer service!” This dealership was top notch! Ricardo Medina and russel brooks went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend This wonderful place (Russell brooks in particular) to anyone who is looking for a new or used vehicle. not only that they made sure the whole proceed went smooth it wasn’t the easiest because of my credit but it was amazing thanks to them !!! Thank you so much !!! More
by ALEJANDRA7777
Employees Worked With
Ricardo Medina , Russell Brooks
June 30, 2018
Fastest oil change ever! I was greeted as soon as I pulled in, even though I accidentally pulled into the wrong area. Once I pulled into the Quick Lane Service I was attended I was greeted as soon as I pulled in, even though I accidentally pulled into the wrong area. Once I pulled into the Quick Lane Service I was attended to promptly. They open at 7am. I was there probably by 7:30. I just needed an oil change and the usual check over the car. I was out by 9-9:30am. I was in and out in just a couple hours. They even replaced the batteries in my key fobs. Bonus points: There were Dunkin Donuts and decent coffee, not the brown water most service centers offer, where they just keep adding water and using old grounds. They also had free wifi, which worked. Totally recommend Tropical Ford. Hector was my service rep, 5 stars. He was great! So was the cashier and the guy who helped me find my way to the right line. Oh and the bathroom was clean! That's rare when the ladies room is actually clean, has paper, and obviously had been cleaned just that morning. They also gave me the batteries at decent price and didn't charge to change them. Just a note why this is so great: At the last dealer, even if I'm in line before they open, I've been stuck there until after 2-3pm. Often the service people would break for lunch before giving me any updates on my car, knowing I was waiting for it. More than once, they didn't do all the work forcing me to return. Aside: It was also nice not to be forced into watching Fox news. More
by CHER
Employees Worked With
June 30, 2018
2018 Ford Edge Excellant-manager Steve awesome Sales Luis was FANTASTIC! JOHNATHON IN Finance rocked it!!) They got us an amazing deal. There was no way we could ha Excellant-manager Steve awesome Sales Luis was FANTASTIC! JOHNATHON IN Finance rocked it!!) They got us an amazing deal. There was no way we could have said no to that deal. Thanks to the Tropical Ford Team More
by Jdaily
June 29, 2018
Adequate and efficient I came in with a rear tire issue. They promptly addressed my concerns and even pursued my special requests when asked. Once the primary reason for m I came in with a rear tire issue. They promptly addressed my concerns and even pursued my special requests when asked. Once the primary reason for my visit was satisfied, they brought out the vehicle upon request when I had to leave to continue the workday. More
by DAVID.BERG
Employees Worked With
Hernan Fontana
June 29, 2018
Almost perfect Everyone there is very friendly but each time I bring my truck in for an oil change they never check the tire pressure and then I have to go out of Everyone there is very friendly but each time I bring my truck in for an oil change they never check the tire pressure and then I have to go out of my way and go to tire Kingdom to get that done would be nice to have it done while I was there at the dealership More
by BULLYFIT
Employees Worked With
Hernan Fontana, Russell Brooks
June 29, 2018
Excellent and on Time We got the quote, parts came in and service was done all in a week. Great service and all was very timely. If e need any body work in the future they We got the quote, parts came in and service was done all in a week. Great service and all was very timely. If e need any body work in the future they will be our choice! Thanks! More
by billw6
Employees Worked With
Bob Franklin
