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Tropical Chevrolet - Service Center

Miami Shores, FL

4.7
130 Reviews

130 Reviews of Tropical Chevrolet - Service Center

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March 19, 2024

Going to the dealership is a headache for the most part but the times I’ve gone to Tropical Chevrolet, it has been the complete opposite. My service advisor, Ms. Maria Reyes, is the reason for that. She’s More

by Yadariscruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Thank you for your great review, Yadaris! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

My car was up for service and I took it to Tropical Chevrolet. I was lucky enough to get Maria Reyes as my service advisor she was agreeable and tentative to my needs. I will continue to use tropical C More

by Marvinthemartian19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

We really appreciate your feedback, Marvin. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

Maria always makes sure my Tahoe 2021 has white glove treatment when I bring it in for maintenance. The crew welcomes me with open arms as a member of the Chevrolet family as soon as I pull up. Maria al More

by Sally M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Thank you for the kind words, Sally. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tropical Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

I just got my corvette serviced and did not have to wait long which is always a plus for me. The service advisor Maria Reyes did a great job in understanding what i needed with my car. She was a delight to More

by eliezerjr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Eli, we sincerely appreciate your feedback. Each employee is a valued member of the Tropical Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

Lleve el carro para serle mantenimiento y la asesora de servicio Maria Reyes es una persona muy agradable para tratar a los clientes. Yo soy una persona de mayor edad y tuve paciencia con mi esposo y yo. Y More

by Mreyes1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sinceramente, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

María Reyes in the service department was amazing. Her service is beyond compare to anyone in the dealer. I took my Chevy Silverado to get some issues fixed now she took care of me as if I was one of More

by Kelvin Duarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Thank you for leaving us this great review, Kelvin! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

Just took my 2022 blazer to get serviced, and the serviced advisor Maria Reyes was amazing and very attentative, any time I have an issue, I can call her and she helps and executes every single time. More

by Aaliyah2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

We really appreciate the kind recommendation for Maria. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

October 30, 2023

worst place ever. 3 weeks and problem still no resolve, brand new Silverado truck 1300 miles and still don't know the problem. no communication from them at all . More

by americali1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lixa Pino
Nov 01, 2023 -

Tropical Chevrolet responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

September 23, 2023

they won't do what they are paid to do, trust me, for ex, if you do an oil change they might only change the oil but no tire rotation or no new filter. Make sure you mark the tires before you go or stay awa More

by griffin-airbase.0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tropical Chevrolet
Sep 25, 2023 -

Tropical Chevrolet responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you toward a resolution. Please contact us at your earliest convenience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

June 26, 2023

I go to this dealership for maintenance for my vehicle. Maria always takes care of me. She is always happy to see me, even first thing in the morning at the dealer. More

by chrisgehlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria in service
Jun 27, 2023 -

Tropical Chevrolet responded

Hi chrisgehlen, Thank you for your kind review. We are delighted to hear Maria took excellent care of you during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

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