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Tropical Chevrolet - Service Center

Miami Shores, FL

4.5
124 Reviews

124 Reviews of Tropical Chevrolet - Service Center

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March 20, 2024

I took in my Chevy, Malibu for a service appointment and my advisor was Maria Reyes, she was very attentive, she knew what she was doing and gave me the most upmost customer service ever! One thing I really More

by Missester03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 20, 2024

Overall my experience was amazing due to the amazing customer service provided by Maria Reyes. She is always prepared and has always kept me updated on my vehicle’s status. More

by destinyrivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Thank you so much for taking the time to share your feedback with us Destiny! We work hard to make sure our guests have an amazing experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 20, 2024

Maria Reyes was my service advisor and she overall was very attentive, I would call and she would answer right away! She always gave me updates on my vehicle and made everything feel much easier. More

by noel1332morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Noel, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 20, 2024

Hi my name is Victor I have been dealing with Maria Reyes for the past 6 years at Tropical Chevy and she is the best service agent they have at Tropical Chevy!!! She is always prompt and reliable, honest, an More

by Desperado305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 19, 2024

Going to the dealership is a headache for the most part but the times I’ve gone to Tropical Chevrolet, it has been the complete opposite. My service advisor, Ms. Maria Reyes, is the reason for that. She’s More

by Yadariscruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Thank you for your great review, Yadaris! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 19, 2024

Amazing services most definitely i will be back to get car service by the Services Advisor Maria Reyes truly happy 😊 my Tahoe 2022 rides like its a 2024🥰🥰 More

by Morena4043
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
Mar 20, 2024 -

Tropical Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience, Morena! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

María Reyes in the service department was amazing. Her service is beyond compare to anyone in the dealer. I took my Chevy Silverado to get some issues fixed now she took care of me as if I was one of More

by Kelvin Duarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Thank you for leaving us this great review, Kelvin! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

Just took my 2022 blazer to get serviced, and the serviced advisor Maria Reyes was amazing and very attentative, any time I have an issue, I can call her and she helps and executes every single time. More

by Aaliyah2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

We really appreciate the kind recommendation for Maria. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

I just got my corvette serviced and did not have to wait long which is always a plus for me. The service advisor Maria Reyes did a great job in understanding what i needed with my car. She was a delight to More

by eliezerjr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Eli, we sincerely appreciate your feedback. Each employee is a valued member of the Tropical Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

My car was up for service and I took it to Tropical Chevrolet. I was lucky enough to get Maria Reyes as my service advisor she was agreeable and tentative to my needs. I will continue to use tropical C More

by Marvinthemartian19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

We really appreciate your feedback, Marvin. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Tropical Chevrolet Team, (305) 754-7551