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Tropical Chevrolet

Miami Shores, FL

4.4
383 Reviews
When making a decision as big as buying a new vehicle, you want to work with people that you can trust. Having a trustworthy team is a priority of Tropical Chevrolet, and we believe in our staff to do all they can to help our guests. We are family owned and operated and have been servicing the Miami area since 1955. Since then, we have devoted ourselves to helping and servicing our customers to the best of our ability. That's Why We’re the Place Miami Loves to Buy Chevy! At Tropical Chevrolet, we promise that every interaction with any member of the Tropical Chevrolet family will be SIMPLE, STRAIGHTFORWARD & SECURE.
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8880 Biscayne Blvd.

Miami Shores, FL

33138

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Showing 383 reviews

December 24, 2023

Very unprofessional, price keeps changing, too many unnecessary cost. They appear to be SCAM artist. I attempted to buy this car for the past four months and price changed 6 times . The car has visu More

by sgssmitty9354
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Beneke
Dec 26, 2023 -

Tropical Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 20, 2023

He sold me a car but failed to mention there was an $8k charge on my lease. Very untrustworthy man and I caution everyone to not shop here or use this employee. More

by Js18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan McBride
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alain Cartaya
Dec 21, 2023 -

Tropical Chevrolet responded

Thank you for your feedback. Here at Tropical Chevrolet, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 20, 2023

Mr Diaz was a pleasure to work with. He assisted my wife and I in a very swift and painless transaction. We are very satisfied with Mr Diaz and Tropical Chevrolet. More

by Andres E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesenia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hebert Costafreda, Felix Diaz, Sofia Pinedo
Dec 20, 2023 -

Tropical Chevrolet responded

Thank you for taking the time to write about your experience with us, Andres! At Tropical Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Mr. Diaz was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Tropical Chevrolet Team, (305) 754-755

December 15, 2023

Very good customer service . only thing when you buy car they add a protection plan and the car to make extra money.The protection plan is not necessary because you have a new car More

by howieafriedman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Tropical Chevrolet responded

Your compliments and kind words mean so much to us and our team, Howie! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 11, 2023

Great service from Mario and the Tropical Chevrolet team! I am very pleased and impressed. More

by Peterruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Costa
Dec 12, 2023 -

Tropical Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Peter! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 08, 2023

Felix was very knowledgeable and courteous. He provided me with excellent service. He is very trustworthy. More

by minelli.m.reyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Diaz
Dec 09, 2023 -

Tropical Chevrolet responded

Your compliments and kind words mean so much to us and our team, Minelli! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 07, 2023

If I can give them Negative Stars, I would! ! My experience was a complete waste of my time... I should've known from the 7 calls I got in less than 3 hours. They ended up offering me 12k less f More

by Danny
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jonathan's Mananger
December 05, 2023

The dealers has an add that they won’t honor due to they say an error on lease tab but has been like that for 3 weeks now and still misleading customers but as far as the salesman he is on top of looking fo More

by ricktherigger
Recommend Dealer
No
Employees Worked With
Mario Costa
Dec 06, 2023 -

Tropical Chevrolet responded

Thank you for sharing your experience with us, Rick. We strive to ensure an excellent experience and we want to learn more about what you have described. Please contact us at your convenience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 05, 2023

I had fun ordering a truck with Robby was very knowledgeable about the options which could be super confusing.. he kept in contact letting me know how much longer I had till I received it..I had a More

by Marioepalacio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robenson Jeannot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Tropical Chevrolet responded

Mario, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tropical Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 04, 2023

Mr. R Jeanette. Is A great sales person who goes up and beyond to help you get the car of your dreams. and he’s a great salesman by far in my eyes he’s the best salesman. and thank you so much for helping More

by Keisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robenson Jeannot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Tropical Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Keisha! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

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