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Tropical Chevrolet

Miami Shores, FL

Overview
Employees
Reviews
Vehicles
4.5
389 Reviews
When making a decision as big as buying a new vehicle, you want to work with people that you can trust. Having a trustworthy team is a priority of Tropical Chevrolet, and we believe in our staff to do all they can to help our guests. We are family owned and operated and have been servicing the Miami area since 1955. Since then, we have devoted ourselves to helping and servicing our customers to the best of our ability. That's Why We’re the Place Miami Loves to Buy Chevy! At Tropical Chevrolet, we promise that every interaction with any member of the Tropical Chevrolet family will be SIMPLE, STRAIGHTFORWARD & SECURE.
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8880 Biscayne Blvd.

Miami Shores, FL

33138

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Showing 389 reviews

December 29, 2023

Humberto make me experience the best car experience that I ever had very good customer care. More

by David smithh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Ascencio
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Jan 02, 2024 -

Tropical Chevrolet responded

David, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 29, 2023

Very professional respectful and efficient. Also the best service and dedicated too finding me the right car. More

by Zsmontoya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Ascencio
Report | Print
Jan 02, 2024 -

Tropical Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 29, 2023

Muy buen servicio y muy bien tratada, Humberto fue atento con mis especificaciones soy un poco conplicada y me supo atender todo fue muy profecional 100% recomendaria este dealer. More

by AMBARPAULINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Ascencio
Report | Print
Jan 02, 2024 -

Tropical Chevrolet responded

Ambar, we are so glad we could take care of all of your needs at Tropical Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 28, 2023

Humberto is a excellent sales person he took care of me very professionally.he recommend me what to do. Thanks humbertooooo 💋 More

by Vivian Diaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Ascencio
Report | Print
Dec 29, 2023 -

Tropical Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Vivian. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 28, 2023

Humberto es excelente en lo que hace me recomendo lo que tenia que hacer y mis pagos me salieron como lo esperaba…gracias humberto eres muy buen vendedor. More

by AROMAGIRL2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Ascencio
Report | Print
Dec 29, 2023 -

Tropical Chevrolet responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sinceramente, The Tropical Chevrolet Team, (305) 754-7551

December 27, 2023

Mario is fantastic from start to finish — kind, knowledgeable, and great to work with, five stars!! More

by RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Costa
Report | Print
Dec 28, 2023 -

Tropical Chevrolet responded

Thank you for this great review! Mario is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 24, 2023

Very unprofessional, price keeps changing, too many unnecessary cost. They appear to be SCAM artist. I attempted to buy this car for the past four months and price changed 6 times . The car has visu More

by sgssmitty9354
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Beneke
Report | Print
Dec 26, 2023 -

Tropical Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 20, 2023

He sold me a car but failed to mention there was an $8k charge on my lease. Very untrustworthy man and I caution everyone to not shop here or use this employee. More

by Js18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan McBride
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alain Cartaya
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Dec 21, 2023 -

Tropical Chevrolet responded

Thank you for your feedback. Here at Tropical Chevrolet, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

December 20, 2023

Mr Diaz was a pleasure to work with. He assisted my wife and I in a very swift and painless transaction. We are very satisfied with Mr Diaz and Tropical Chevrolet. More

by Andres E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesenia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hebert Costafreda, Felix Diaz, Sofia Pinedo
Report | Print
Dec 20, 2023 -

Tropical Chevrolet responded

Thank you for taking the time to write about your experience with us, Andres! At Tropical Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Mr. Diaz was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Tropical Chevrolet Team, (305) 754-755

December 15, 2023

Very good customer service . only thing when you buy car they add a protection plan and the car to make extra money.The protection plan is not necessary because you have a new car More

by howieafriedman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Tropical Chevrolet responded

Your compliments and kind words mean so much to us and our team, Howie! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

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