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Tropical Chevrolet

Miami Shores, FL

4.4
383 Reviews
When making a decision as big as buying a new vehicle, you want to work with people that you can trust. Having a trustworthy team is a priority of Tropical Chevrolet, and we believe in our staff to do all they can to help our guests. We are family owned and operated and have been servicing the Miami area since 1955. Since then, we have devoted ourselves to helping and servicing our customers to the best of our ability. That's Why We’re the Place Miami Loves to Buy Chevy! At Tropical Chevrolet, we promise that every interaction with any member of the Tropical Chevrolet family will be SIMPLE, STRAIGHTFORWARD & SECURE.
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8880 Biscayne Blvd.

Miami Shores, FL

33138

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Showing 383 reviews

March 18, 2024

María Reyes in the service department was amazing. Her service is beyond compare to anyone in the dealer. I took my Chevy Silverado to get some issues fixed now she took care of me as if I was one of More

by Kelvin Duarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Thank you for leaving us this great review, Kelvin! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

Just took my 2022 blazer to get serviced, and the serviced advisor Maria Reyes was amazing and very attentative, any time I have an issue, I can call her and she helps and executes every single time. More

by Aaliyah2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

We really appreciate the kind recommendation for Maria. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

I just got my corvette serviced and did not have to wait long which is always a plus for me. The service advisor Maria Reyes did a great job in understanding what i needed with my car. She was a delight to More

by eliezerjr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Eli, we sincerely appreciate your feedback. Each employee is a valued member of the Tropical Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

My car was up for service and I took it to Tropical Chevrolet. I was lucky enough to get Maria Reyes as my service advisor she was agreeable and tentative to my needs. I will continue to use tropical C More

by Marvinthemartian19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

We really appreciate your feedback, Marvin. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 18, 2024

Maria always makes sure my Tahoe 2021 has white glove treatment when I bring it in for maintenance. The crew welcomes me with open arms as a member of the Chevrolet family as soon as I pull up. Maria al More

by Sally M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Thank you for the kind words, Sally. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tropical Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 13, 2024

If you ever want to find the biggest collection of liars, scammers and dishonest people who lie right to your face, then head over to Tropical Chevrolet and buy a new vehicle. I was met by Felix Diaz, who w More

by tr162
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sofia Pinedo
Mar 15, 2024 -

Tropical Chevrolet responded

Your feedback is important to us, and we'd like to better understand your experience. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

Mar 15, 2024 -

tr162 responded

Thats all I have been doing is contacting you, by phone, by messaging and also coming by your dealership, which is about 45 minutes away from me, and you keep giving me the run around. I was supposed to have the scratches on my truck fixed three months ago and all I get are excuses. You know its too difficult for me to sue so you just keep ignoring me and telling me lies and not doing what you said you were going to do. I have called and messaged over 20 times and its still not taken care of, so calling one more time is going to do it?

March 02, 2024

Very professional and courteous Employees. I was greeted at the door and treated very well. I would definitely recommend tropical Chevrolet.! And I was super happy with my purchase! They treat More

by Rick Wershe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Ascencio
Mar 04, 2024 -

Tropical Chevrolet responded

Rick, first and foremost thank you so much for leaving this fantastic review! At Tropical Chevrolet, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 01, 2024

No response. Called dealership directly 4 times and left message no returned call. Answered automated emails but no response from dealership. Asked for a price qu More

by torozco
Recommend Dealer
No
Employees Worked With
Never spoke to anyone
Mar 04, 2024 -

Tropical Chevrolet responded

Thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact us at your earliest convenience so we may address this further. Thank you. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

February 26, 2024

Dealership is very difficult to work with, change numbers three times, baited me and then switched me on a figure. Dealership's website shows a sales price and then when you get a quote from them, it’s much More

by potter0305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harris McBride
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Costa
Feb 28, 2024 -

Tropical Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

February 03, 2024

I found Johnathan to be very helpful and knowledgeable. He made the leasing process very easy More

by khaslett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Tropical Chevrolet responded

Thanks for your perfect review! We're glad to hear that our team was knowledgeable and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

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