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Tropical Chevrolet

Miami Shores, FL

4.4
383 Reviews
When making a decision as big as buying a new vehicle, you want to work with people that you can trust. Having a trustworthy team is a priority of Tropical Chevrolet, and we believe in our staff to do all they can to help our guests. We are family owned and operated and have been servicing the Miami area since 1955. Since then, we have devoted ourselves to helping and servicing our customers to the best of our ability. That's Why We’re the Place Miami Loves to Buy Chevy! At Tropical Chevrolet, we promise that every interaction with any member of the Tropical Chevrolet family will be SIMPLE, STRAIGHTFORWARD & SECURE.
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8880 Biscayne Blvd.

Miami Shores, FL

33138

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Showing 383 reviews

March 20, 2024

I would just like the say her attentiveness is what’s needed in most places! More

by Ruby Ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Ruby Ramos responded

Maria Reyes customer service is like no other! I really appreciate her for making the experience so much better.

March 20, 2024

Maria Reyes has outstanding service and is super attentive. She made my experience worth it! More

by jboutwell25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Maria. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 20, 2024

I took in my Chevy, Malibu for a service appointment and my advisor was Maria Reyes, she was very attentive, she knew what she was doing and gave me the most upmost customer service ever! One thing I really More

by Missester03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 20, 2024

Overall my experience was amazing due to the amazing customer service provided by Maria Reyes. She is always prepared and has always kept me updated on my vehicle’s status. More

by destinyrivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Thank you so much for taking the time to share your feedback with us Destiny! We work hard to make sure our guests have an amazing experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 20, 2024

Maria Reyes was my service advisor and she overall was very attentive, I would call and she would answer right away! She always gave me updates on my vehicle and made everything feel much easier. More

by noel1332morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Noel, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 20, 2024

Hi my name is Victor I have been dealing with Maria Reyes for the past 6 years at Tropical Chevy and she is the best service agent they have at Tropical Chevy!!! She is always prompt and reliable, honest, an More

by Desperado305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 20, 2024

I have a chevy blazer i went in for an oil change, maria reyes was my service advisor and she was so amazing everything was quick and fast and she was so helpful and friendly! Can’t complain when everything More

by Cindyblandon98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Thank you for leaving us this great review, Cindy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 20, 2024

Chevrolet Silverado - I went in for an oil change, my service advisor Maria Reyes was very attentive & knowledgeable. She made my day smooth and quick.Definitely I’ll be returning to her as a client. More

by Anthony C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Tropical Chevrolet responded

Anthony, it’s great to know that Maria provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 19, 2024

Going to the dealership is a headache for the most part but the times I’ve gone to Tropical Chevrolet, it has been the complete opposite. My service advisor, Ms. Maria Reyes, is the reason for that. She’s More

by Yadariscruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tropical Chevrolet responded

Thank you for your great review, Yadaris! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

March 19, 2024

Amazing services most definitely i will be back to get car service by the Services Advisor Maria Reyes truly happy 😊 my Tahoe 2022 rides like its a 2024🥰🥰 More

by Morena4043
Recommend Dealer
Yes
Employees Worked With
Maria Reyes
Mar 20, 2024 -

Tropical Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience, Morena! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

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