
Tropical Chevrolet
Miami Shores, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 PM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 389 reviews
Excellent Paint & Body They were recommended by my insurance. Great quality and excellent service. 10/10 would recommend. Ask for Yan Carlos. He knows what he's doing. They were recommended by my insurance. Great quality and excellent service. 10/10 would recommend. Ask for Yan Carlos. He knows what he's doing. More
Most dishonest dealership in South Florida Please try not to go to this dealership, there are many more around. The manger Pedro and Miguel are horrible. Pedro looked into my face, agreed on a Please try not to go to this dealership, there are many more around. The manger Pedro and Miguel are horrible. Pedro looked into my face, agreed on a price and them pumped it up before paperwork was printed and left the dealership (never said goodbye) before I can ask any questions. When I came back the next day to approach him, he said he couldn’t do the deal we agreed to but still could offer to cut me a check of $300 once deal was funded. After agreeing, he went into the system along with Marilay, another manager, and should me that they put in the request and the check would be mailed to me after funding. Well, I waited and as a cry for help, I filled out the customer survey sent to me by the dealership, not the best survey OBVIOUSLY, just to realize I had made a big mistake because when I called Pedro about the $300 he said “well, you gave us a bad survey, therefore I’m not giving you anything”. I called the GM Miguel is disbelief and he responded “You heard Pedro, keep waiting for the check because you’re not getting it and hung up”. My tag is about to expire and I haven’t received the registration either. Please, don’t do it, don’t come here. More
Poor customer service and misleading pricing Misleading price information, offered vehicle wasn't in stock. Old selling tactics. Sales manager tried to justify change in price, person I dealt ov Misleading price information, offered vehicle wasn't in stock. Old selling tactics. Sales manager tried to justify change in price, person I dealt over the phone told me twice the offer was double checked and assured it was the right price. More
Great service Best dealership in town always give great service highly recommended for all your service needs. All the employees are very helpful and takes good car Best dealership in town always give great service highly recommended for all your service needs. All the employees are very helpful and takes good care of u. More
Great Service and amazing employees I want to thank the employees from service as they did a great job not only in servicing my vehicle but making sure I was comfortable while waiting. A I want to thank the employees from service as they did a great job not only in servicing my vehicle but making sure I was comfortable while waiting. And I didnt wait too long to have my vehicle returned to me. I now know where to take my vehicle for any services I might need in the future. Thank you! More
Best customer service Roxy Kattan is always very professional and helpful towards all her customers. Without her there the tropical Chevrolet wouldn't run smoothly. Thanks Roxy Kattan is always very professional and helpful towards all her customers. Without her there the tropical Chevrolet wouldn't run smoothly. Thanks Roxy , Martha Jackson More
I had a great experience at Tropical Chevrolet I took my vehicle in for service and the work was done in a timely manner and the employees were very helpful I'll recommend anyone to get their car s I took my vehicle in for service and the work was done in a timely manner and the employees were very helpful I'll recommend anyone to get their car service needs there. More
Over on accomplishing and taking care of the customer Of any I bought a Brand-new Silverado from Tropical Chevron with 0 MI the car and is now about to have 3000Ml and giving me problems car doesn't want to tur I bought a Brand-new Silverado from Tropical Chevron with 0 MI the car and is now about to have 3000Ml and giving me problems car doesn't want to turn over the engine makes weird noises and all that could get of response from tropical Chevrolet is that it has a battery problem I have took in the truck 2 time get repaired and the car now I just picked it up a week ago and has the engine symbol light on in the Dashboard and the engine is making Weird noises the worst customer-service by telephone ever every time I call and try to get through the service department go straight to a machine and I asked for a manager a go straight to a machine if I asked for anybody a go straight to a machine what kind of place this is.. More
HAPPY CUSTOMER CHRIS in the Service Department is great. HE always go above and beyond to please. I am a very busy person on a tight schedule and CHRIS comes throug CHRIS in the Service Department is great. HE always go above and beyond to please. I am a very busy person on a tight schedule and CHRIS comes through on time each time. It's always a pleasure to interact with Roxy the Cashier on the way out. She remembers her customers and always very welcoming. Thank you everyone.. More
Excellent Service Lisa in the Service Department is great. She always go above and beyond to please. I am a very busy person on a tight schedule and Lisa comes through Lisa in the Service Department is great. She always go above and beyond to please. I am a very busy person on a tight schedule and Lisa comes through on time each time. It's always a pleasure to interact with Roxy the Cashier on the way out. She remembers her customers and always very welcoming. Thank you everyone.. More