Tropical Chevrolet

Excelente servicio, sin mucha espera, ambiente agradable, el departamento de servicio fue muy atento en mi visita oara cambio de aceite, recomendado ap 100% gracias el departamento de servicio fue muy atento en mi visita oara cambio de aceite, recomendado ap 100% gracias More

Dishonest, manipulative and non-professional. Found a car online which had an attractive price and I was interested in buying it. Upon talking to the receptionist I was invited to check the car. Found a car online which had an attractive price and I was interested in buying it. Upon talking to the receptionist I was invited to check the car. So, I made the appointment and then confirmed my appointment some couple hours ahead of my visit. When I arrived to the dealership, I was told the car wasn’t there. Instead, they tried to sell me the car(s) that I had no interest in. Then the dealer tried to convince me that the price advertised on the car that I came to check didn’t include quite a few fees including dealer’s fees, electronic fees....That is against the law in Florida which requires all fees to be included in the advertised price. The following day I complained to director of the of the online sale. He said he was to call me back in five minutes. Never did. Eventually, I got him three hours later. He said the car was no longer on sale. Yet, the car still shows in dealership’s inventory list. Nevertheless, he offered me to identify the other car that I may be interested in buying; and I did. He said he was going to call me in 10 min. Eventually, he called me one hour later and said car was still serviced and asked me call him in about week! Just a few years ago, following a recall by the manufacturer (Chevrolet) and per instructions by the manufacturer I submitted the documentation in order to get reimbursed for the the cost of the repair which I paid. I submitted documentation at the same dealership, Tropical Chevrolet, and never heard from them. As per the manufacturer, they never received documentation from the dealership. All my attempts to get things done were futile. No response from the dealership and, accordingly, I never got reimbursed for the cost of repairing recalled part. More

Great experience!!! Made me feel totally welcome... Also had a great salesman by the name of Harris, he broke everything down to me for better understanding. had a great salesman by the name of Harris, he broke everything down to me for better understanding. More

Tropical Chevrolet vehicle loaner program is a great convenience when getting my car serviced. Thank you Roxy for taking care of me. You are great!!! Thankful Customer Corey J. convenience when getting my car serviced. Thank you Roxy for taking care of me. You are great!!! Thankful Customer Corey J. More

great I would highly recommend your service department to anyone. It was timely and sufficient. The service guy was very nice and kind. he made me felt calm I would highly recommend your service department to anyone. It was timely and sufficient. The service guy was very nice and kind. he made me felt calm and welcome More

The best salesman Rudy thank you so much excellent service👍 This guy very very help me for buying this car Appreciate and thank you so much one more time service👍 This guy very very help me for buying this car Appreciate and thank you so much one more time More

muchas gracias por la ayuda,comprension,atencion,profesionalismo de todos especialmente a almonte,milly por su paciencia y atención personal,alex les agradezco mucho a tod ayuda,comprension,atencion,profesionalismo de todos especialmente a almonte,milly por su paciencia y atención personal,alex les agradezco mucho a todos More

Horrible customer experience The service staff is very not helpful. I have my car there for 2 months and they cannot and will not provide the part number that I need. They refuse The service staff is very not helpful. I have my car there for 2 months and they cannot and will not provide the part number that I need. They refuse to transfer me to someone that can help. They cannot fix my car and refuse to give me a loaner car when i am still paying for my car and insurance. They have profiled me since day 1 and they still do not plan on fixing the issue or give me a reasonable ETA. More

Chris Brown is the best person to get your chevy right in the service department !!! He’s very efficient, informative knowledgeable & professional Thank you for being you the service department !!! He’s very efficient, informative knowledgeable & professional Thank you for being you More

Experience inbuying a vehicle I met mr Cespedes as I walk into the show room, I felt good dealing with him, that is way I got the new truck, he show me a few trucks and made his b I met mr Cespedes as I walk into the show room, I felt good dealing with him, that is way I got the new truck, he show me a few trucks and made his best for me and the dealership, thanks Martin More