Back

Tropical Chevrolet

Miami Shores, FL

4.4
383 Reviews
When making a decision as big as buying a new vehicle, you want to work with people that you can trust. Having a trustworthy team is a priority of Tropical Chevrolet, and we believe in our staff to do all they can to help our guests. We are family owned and operated and have been servicing the Miami area since 1955. Since then, we have devoted ourselves to helping and servicing our customers to the best of our ability. That's Why We’re the Place Miami Loves to Buy Chevy! At Tropical Chevrolet, we promise that every interaction with any member of the Tropical Chevrolet family will be SIMPLE, STRAIGHTFORWARD & SECURE.
Contact Dealership

8880 Biscayne Blvd.

Miami Shores, FL

33138

Directions

By Type

Showing 383 reviews

July 31, 2021

Spoke to these people about a Tahoe I wanted to get for Spoke to these people about a Tahoe I wanted to get for my wife after I called them out on why the numbers didn’t make sense the salesperson and Geo More

by Habiballahaymen@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge the sales manager , Tropical Chevrolet
Aug 03, 2021 -

Tropical Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 10, 2021

I went to the dealer on 7/8/2021 for a Chevy Silverado 1500. I confirmed the vehicle availability and the price, they raised they price by $11,000 more. Stay away from this dealer. They have poor quality More

by Juniorlx19
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tropical Chevrolet
Jul 13, 2021 -

Tropical Chevrolet responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

June 29, 2021

Perfect service,very happy to go there ,I really recommend More

by coldaciprian1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tropical Chevrolet
Jul 02, 2021 -

Tropical Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

May 21, 2021

I was defrauded by exploiting my good faith and then they added $5000 onto my contract. Rushed into a contract signing to "get the vehicle released before business closed for the day. I explained my grievanc More

by Robin Mohr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Choi, Tropical Chevrolet
May 21, 2021 -

Robin Mohr responded

I am waiting for Tropical Chev to call me to discuss this. If this error was in anyway a mistake, Julio Vega would call me back. They refuse to take my calls, refuse to respond, so i can only conclude that the theft was planned.

May 25, 2021 -

Tropical Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 25, 2021 -

Robin Mohr responded

Any feedback from this dealership is very unliky indeed. However, i would enjoy the opportunity to amend my remarks if the appropriate action was taken. Until then, their deceiptful behaviour remains, in my opinion, a very deliberate and calculated act of theft.

May 10, 2021

It was a very good experiencefrom the moment we enter to the dealer you feel relaxed environment. Thank you Raymond and Erick you two are very kind. More

by Claret
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond, Erick
May 13, 2021 -

Tropical Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

May 03, 2021

I am very happy with the attention I’ve had got.Frank is I am very happy with the attention I’ve had got. Frank is a excellent consultant and guided me over my needs, was helpful!lo More

by carolinajosye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Tropical Chevrolet
May 06, 2021 -

Tropical Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

April 22, 2021

exelente atencion y rapidez,recomiendo este dealer,el personal es muy profesional y eficiente,te asesoran bien en la compra de un vehiculo,los precios son muy buenos. More

by jose cuevas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tropical Chevrolet
Apr 26, 2021 -

Tropical Chevrolet responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sinceramente, The Tropical Chevrolet Team, (305) 754-7551

April 16, 2021

I've been going there for about ten years and have always been please with their friendliness and professionalism. Great sales and service. I always drive away happy. More

by Cluso17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robenson Jeannot, Jorge Calonge, Maria Reyes, Sofia Pinedo, Tropical Chevrolet
Apr 21, 2021 -

Tropical Chevrolet responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future.

April 14, 2021

Why would you take a good service person. off the weekend.Tyson. and. ,a guy who can the job done on time and right.And also willing to solve the problems. More

by capricorndiesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tropical Chevrolet
Apr 19, 2021 -

Tropical Chevrolet responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

April 03, 2021

Don't waste your time with these crooks. Bad customer service and not friendly at all. They post fake ads online on offerup and they have none of the cars they post up. You get there they say its at they More

by Jose Pinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tropical Chevrolet
Apr 06, 2021 -

Tropical Chevrolet responded

Thank you for alerting us to this issue, Jose. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

...
17
...