Trophy Nissan - Service Center

I took my Nissan Maxima to the dealership for an oil change this past Saturday. Even though they were really busy, they said they would get my car out as quickly as possible. I figured it would be a c change this past Saturday. Even though they were really busy, they said they would get my car out as quickly as possible. I figured it would be a couple of hours as there were lots of people at the dealership. Most were sitting around the TV reading and watching CNN. In about 20 minutes they called and advised that the oil change was completed, the tires were rotated and all the fuels were checked and topped off. I really appreciate the speed that they got me out and of course they did a great job to include wash my car at no cost. More

Brought my car in for 60,000 service. I wanted a full checkup to make sure that my Titan would continue to perform well. I also wanted the tires in the front put on the back and vice versa. I was worri checkup to make sure that my Titan would continue to perform well. I also wanted the tires in the front put on the back and vice versa. I was worried about the brakes as they were making a little noise. So after about 40 minutes the car was ready. The bill was reasonable for everything they did and I met with my service advisor who when over everything. Didn't need brakes as they just needed cleaning. Really happy about the service. More

Being a Trophy Nissan customer for many, many years, I didn't need to meet a service advisor, because we consider Danny Slatinsky as our number one advisor. We trust him and he always takes care of any pr didn't need to meet a service advisor, because we consider Danny Slatinsky as our number one advisor. We trust him and he always takes care of any problems we may have with our Nissans. We like that he has been with the dealership for many years, we can count on him being there. That means alot to us. Being a Trophy customer for many years the people who we rely on become like a family to us, and that includes Marco Piedra. We will always look for him to purchase a car and to send other customers to. He has the carisma customers look for, the knowledge, and above all patience. As we all know buying a car can be stressful. This makes our sixth, or seventh Nissan car we have purchased from this dealership, and if we need another one we will do it again with you. Jim Green is a character, he knows his business, we enjoy seeing him because we know were getting to the end. He's very friendly and makes you feel at ease, he's quick and explains everything we need to know about our financing. Overall we got excellent service and definitely will refer customers to Trophy Nissan. Thanks More

I have relied on dealership service for many years but nothing compares to Trophy Nissan. I had such a pleasant experience that I wanted to tell everyone. Cory took the time to explain my mileage interval nothing compares to Trophy Nissan. I had such a pleasant experience that I wanted to tell everyone. Cory took the time to explain my mileage intervals and what was the most important to keep up with regarding maintenance. I had absolutely no pressure to buy anything just the desire to explain what was needed and time to decide on my own. I came in for a simple oil change and was explained the needed extras at that time. I left without any additional maintenance but set an tenative appointment to return in 2 months. I recieved a call to confirm and decided to bring it in. I was told the exact same thing as the first time and had no pressure once again. Thanks again Trophy Nissan and Cory Harrelson, I will be back. More

I have a 2009 nissan altima and am due for my 30,000 mile service. After talking ti a service advisor named Pansy Freeman she set me up with a date to drop off my vehicle to get serviced ass soon as possible service. After talking ti a service advisor named Pansy Freeman she set me up with a date to drop off my vehicle to get serviced ass soon as possible.I had my wife pick me up from Trophy Nissan and only 2 hours later jot a call that my vehicle was completed. Trophy Nissan really did an astounding job with my vehicle and completed it right the first time. Thanks a lot trophy nissan. --holcomb More

I was having an awful noise in my Altima that is a few yrs old. I was so upset thinking that I had to pay an arm and a leg for service on it. I had taken it other places and they could find anything wrong yrs old. I was so upset thinking that I had to pay an arm and a leg for service on it. I had taken it other places and they could find anything wrong with my car. After taking it to Trophy, they concluded that it was my transmission. And to top things off, they actually informed me that this repair was covered by my warranty. That was a weight lifted off my shoulders. When i went to pickup my car, the person that worked on my car, Tim Osborne, took the time to go out and drive with me and everything ran smooth. I can definetely say that they stand behind their products and services. More

I have recently visited Trophy Nissan's service dept. I have a 2007 Titan and have been to other independent shops for a rattle that has been pain to get fixed. Many places have told me that there are no r have a 2007 Titan and have been to other independent shops for a rattle that has been pain to get fixed. Many places have told me that there are no rattle sounds coming from my vehicle but I know its there. After speaking with my service advisor and have a technician take the time to ride with me they confirmed my suspicions that there is in fact a rattle. Tim Osborne was nice enough to explain what was most like the cause and had an idea as to where it was coming from before even taking my vehicle into the shop. I figured my truck would be there all day to be repaired and before 30 minutes had pass I recieved a phone call stating that my vehicle had been repaired and was awaiting on delivery. Upon returning to the service dept. Tim took time out of his day to go on another test drive and confirm that the rattle I had come in for was corrected. I am SUPER satisified with my visit at Trophy Nissan and will be a customer for life now that they have shown me they can repair my vehicle correctly the first time and in a very fast manner. Will be refering all my friends to Trophy Nissan. EXCELLENT SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

my first visit to trophy nissan service department was great .i brought my titan truck for 15000 mile service and a rattling noise coming from the rear test drove vehicle with the technician emanuel nunez great .i brought my titan truck for 15000 mile service and a rattling noise coming from the rear test drove vehicle with the technician emanuel nunez he was very helpful he listen and answer all my questions and fixed the ratling noise coming from the rear of my truck the service was very fast and exellent More

danny has been my advisor for 6 years and always does a great job with my service needs. very honest and respectful!! he always tells me whats wrong with my vehicle and gives me a fair price. he also gives great job with my service needs. very honest and respectful!! he always tells me whats wrong with my vehicle and gives me a fair price. he also gives me a inspection report on my vehicle every time i come in for service. thanks for all the great years of service. More

Trophy Nissan did an amazing job to my car! I dropped my Trophy Nissan did an amazing job to my car! I dropped my vehicle off on a busy saturday where a Service advisor had come up to my door and greeted me Trophy Nissan did an amazing job to my car! I dropped my vehicle off on a busy saturday where a Service advisor had come up to my door and greeted me. He helped me with respect and in a timely manner. He took the time out of his way to go on a test drive with me to test for a little squeaking noise coming from the front of my car. After being dropped off by one of the nice and respectful courtesy car drivers, 4 hours went by and my car was ready! I was picked up within 30 minutes at my house by a courtesy car driver and was dropped off at trophy nissan to pick up my car. They fixed my vehicles problems and let me know a few other small issues wrong with my car that I have never seen. All in All I think that Trophy Nissan in mesquite TX did an amazing, and very quick job to my car and fixed it right! Thanks Trophy Nissan! Joe C. More