Trophy Nissan - Service Center
Mesquite, TX
831 Reviews of Trophy Nissan - Service Center
The service department was friendly and they did take care of my car, i went in for an oil change, and they did more than just that, They did a 40 point inspection on my car and Cleaned it as well. I did care of my car, i went in for an oil change, and they did more than just that, They did a 40 point inspection on my car and Cleaned it as well. I did like the service here, but it did take a little longer than it should have taken but it was during lunch time so Its understandable. More
I bought my new car and have been taken my car for oil services there and everyone seemsvery friendly with good customer service. The only thing I didn't like one of the times I went was that I drove up services there and everyone seemsvery friendly with good customer service. The only thing I didn't like one of the times I went was that I drove up and no one was there so I got off and waited for awhile for someone to come help me. More
I have been coming to this dealership service department since I purchased my Murano they have keeps up with all me car maintenace and notify me when services are due on my car. I really appreciate helpful since I purchased my Murano they have keeps up with all me car maintenace and notify me when services are due on my car. I really appreciate helpfullness and input on the services that are required and the ones that can hold off for maybe next time. More
Actually I was trying to contact Jeff because her handle my oil change and 21 point inspection but he wasn't available didn't return my call. But there was another gentleman that was just as proficient. U my oil change and 21 point inspection but he wasn't available didn't return my call. But there was another gentleman that was just as proficient. Unfortunately, I can't recall his name at the moment. More
I never hesitate to bring my car to Trophy Nissan for all my service needs. Some folks tell me I pay too much to take it to the Nissan dealership...but I disagree. And, just like always going to the same d my service needs. Some folks tell me I pay too much to take it to the Nissan dealership...but I disagree. And, just like always going to the same doctor, in doing so, that doctor gets to know you and knows your issues. The same holds true for always taking my car to Trophy. Danny knows me and my car. And, your computer system certainly knows my car and can keep track of every little detail as to what has been done - or not done - to my car. I trust Trophy Nissan and Danny, in particular. I have always received excellent service from Trophy and will most likely purchase my next auto from Trophy. I've even referred my best friend to Trophy, and she ended up purchasing her new Altima from Trophy (of course, she forgot to mention my name) but she loves the car and that is all that matters! More
THE SERVICE HAS BEEN GREAT. ONLY IN THE LAST TWO YEARS, HAVE I BEEN SO SATISFIED WITH MY VEHICLE. MY CAR HAS LOTS OF ROOM AND CAN STORE A WHEELCHAIR IN THE TRUNK. THIS HAS COME IN VERY HANDY WHEN TRANSPOR HAVE I BEEN SO SATISFIED WITH MY VEHICLE. MY CAR HAS LOTS OF ROOM AND CAN STORE A WHEELCHAIR IN THE TRUNK. THIS HAS COME IN VERY HANDY WHEN TRANSPORTING MY MOTHER-IN-LAW. NOW WE HAVE THE FREEDOM TO TRAVEL MUCH MORE. More
We've bought several cars from Trophy, so having a history with them has been beneficial. Even though we had a problem, we communicated the problem with management and can to a solution that made eve history with them has been beneficial. Even though we had a problem, we communicated the problem with management and can to a solution that made everyone leave happy. Service writer Danny is professional and always eager to help. More
I bought my car in 2009 and I love the "fast" service I get with the service employees there. I always get a nice greeting as I walk through the doors as I wait for my car. And the employees are service I get with the service employees there. I always get a nice greeting as I walk through the doors as I wait for my car. And the employees are very nice. So they definitely deserve a 5 all the way! When I wait for my car to be done I they keep me updated on How long it's still going to take. Which is always a plus because sometimes just waiting there time flys a little bit slow. But with them I don't have to worry about it taking as long as other car dealerships do. Which is great on my behalf. More
I have not had a bad experience yet, everyone is courteous and have great customer service skills. Besides, where else can you get a free car wash just for a oil change ++ LOL. I am always given a t courteous and have great customer service skills. Besides, where else can you get a free car wash just for a oil change ++ LOL. I am always given a time frame for scheduled work and they meet or beat that time frame. Thanks. More
I purchased my vehicle from Trophy Nissan a little over a year ago. The staff has been extremely helpful during the maintenance of my vehicle. They have been diligently addressed questions and concerns as t year ago. The staff has been extremely helpful during the maintenance of my vehicle. They have been diligently addressed questions and concerns as they arise. They ensure that I understand what is required to keep my vehicle in good condition. More