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Trophy Nissan - Service Center

Mesquite, TX

4.5
831 Reviews

831 Reviews of Trophy Nissan - Service Center

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March 02, 2025

I love the service and the people. They make you feel like you know what you are doing. More

by MINKMORRIS2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
César
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're thrilled to hear that you love the service and the people. Making our customers feel confident and at ease is always our goal, and it's great to know we've achieved that with you! We look forward to serving you again soon.

March 02, 2025

Excellent. .......15 words are not needed when one will do just fine. Change the requirements More

by KAYEDFAGAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Slatinsky
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re glad to hear you had an excellent experience with us!

March 02, 2025

Always a pleasure taking my Rogue in for maintenance I am greeted by name and verify what work I need done More

by ramirojmtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're so glad to hear that you always have a pleasant experience when bringing your Rogue in for maintenance. It's great that we can greet you by name and make sure everything is taken care of. We appreciate your continued trust in us!

March 02, 2025

Tez Coleman was very great at communicating I would tell My friends about working with him More

by Antionque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tez Colman
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're so glad to hear that Tez Coleman provided great communication and made your experience a positive one. We truly appreciate you recommending him to your friends and look forward to serving you again in the future!

March 02, 2025

My 3rd time buying a car from here. I had the zaktek protection done today. My car looks brand new . So awesome 👍 More

by CBREEZE2382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anteness
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your continued trust in us! We're thrilled to hear that your car looks brand new after the Zakttek protection. It’s great to know you had another awesome experience with us for your third car purchase. We truly appreciate your loyalty and look forward to helping you again in the future!

March 02, 2025

My service advisor, cesar was amazing about communicating with me about the issues with my car. More

by STEPHCUELLAR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're thrilled to hear that Cesar provided excellent communication regarding the issues with your car. We appreciate your kind words and look forward to assisting you again in the future!

March 02, 2025

Great service. The salesmanship was great. Was treated with respect and kindness. I have dealt with trophy Nissan on many occasions. Great Job More

by ROBERTDANIELS1943
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
L. Johnson
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that you've had great experiences with us at Trophy Nissan. We truly appreciate your continued trust and look forward to serving you again!

March 02, 2025

Service was great will come again service was great will continue working with Trophy Nissan More

by CFL_68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're so glad to hear that you had a great experience with us. We truly appreciate your loyalty and look forward to continuing to serve you at Trophy Nissan!

March 02, 2025

Not very helpful I was trying to switch the number on the account for the second time now and dude just walked away from me Poor attitudes Waited 2 hrs for a simple oil change More

by noemail_7439363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk tall old white dude
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Mar 05, 2025 -

Trophy Nissan responded

We apologize for your experience regarding the account number switch and the long wait for your oil change. We strive to provide better service and would like to address your concerns. Please reach out to our Service Director, Kevin Shutter, at 855-971-9379 for assistance.

March 01, 2025

Pansy and the service representatives are very friendly. They do a great job to make you feel welcome. More

by BARBARALEFFALLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pansy
Report | Print
Mar 04, 2025 -

Trophy Nissan responded

Thank you for your kind words about Pansy and our service representatives. We strive to create a welcoming environment for all our customers and are glad to hear you felt that during your visit. We look forward to seeing you next time!

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