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Trophy Nissan - Service Center

Mesquite, TX

4.5
831 Reviews

831 Reviews of Trophy Nissan - Service Center

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March 04, 2025

Service advisor Guillermo has done a great job on my vehicle. Thank you as always!!!! More

by Bianca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Guillermo
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Mar 06, 2025 -

Trophy Nissan responded

Thank you for your kind words about Service Advisor Guillermo. We are thrilled to hear that he has done a great job on your vehicle. Your satisfaction is our priority, and we look forward to serving you again!

March 04, 2025

This dealership is the best place in the area of Dallas-Fort. Professional staff. Thank you! More

by RENE_MRND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Guerrero
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Mar 06, 2025 -

Trophy Nissan responded

Thank you for your kind words! We are thrilled to hear that you consider us the best dealership in the Dallas-Fort Worth area. Our professional staff is dedicated to providing excellent service, and we appreciate your support.

March 04, 2025

This company provides the best service and are very welcoming to incoming customers. I had a good experience with them. More

by JONATHANVERA1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 06, 2025 -

Trophy Nissan responded

Thank you for your kind words! We are thrilled to hear that you had a good experience with us and found our service to be welcoming. We strive to provide the best service possible to all our customers.

March 04, 2025

They greet you as u pulling up and ask you what you need done concerning your vehicle and let you know there's snacks and beverages in the lobby as you wait on them to complete their service More

by james_jones3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Mar 06, 2025 -

Trophy Nissan responded

Thank you for your kind words! We are glad to hear that you appreciated our welcoming service and the amenities we provide while you wait. Your satisfaction is our priority, and we look forward to serving you again soon.

March 03, 2025

My service advice is great and I will continue bringing my car to him.great dealership More

by Mamie Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Conley
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Mar 04, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that your service advisor provided great service. We truly appreciate your loyalty and look forward to continuing to serve you and your car in the future!

March 03, 2025

Trophy Nissan did a great job with the repairs on my car, and did it in a timely manner. Thank you Trophy Nissan. More

by larrycv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Mar 04, 2025 -

Trophy Nissan responded

Thank you for your great review! We're so glad to hear that Trophy Nissan was able to complete your repairs in a timely manner. We appreciate your trust in us and look forward to serving you again in the future!

March 03, 2025

Trophy NIssan service department and my advisor Antaeus Coleman provided me with excellent service. I will bring my vehicle back. More

by rodneyj2230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antaeus Coleman
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Mar 04, 2025 -

Trophy Nissan responded

Thank you for your great review! We're so glad to hear that Antaeus and our service department provided you with excellent service. We truly appreciate your trust in us and look forward to serving you and your vehicle again in the future!

March 03, 2025

I’m satisfied with the service . I like my advisor.. thanks for all information about my car More

by DORAE.PAPPANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Guerrero
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Mar 04, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're so glad to hear that you're satisfied with the service and that your advisor was able to provide you with all the information you needed. We appreciate your business and look forward to assisting you again in the future!

March 03, 2025

Can’t believe my splash guard was zip tied on . . Scratches up the hood of my car … Disappointed More

by STANELYCLARK713
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar
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Mar 06, 2025 -

Trophy Nissan responded

We are sorry to hear about your experience with the splash guard and your car's hood. Your feedback is important to us, and we would like to address your concerns. Please reach out to our Service Director, Kevin Shutter, at 855-971-9379 so we can assist you further.

March 02, 2025

The service staff are welcoming and friendly to customers. They're knowledgeable and highly qualified for the service they are providing. I was extremely very happy with the service I received and More

by nkrumahmulla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't remember the names service mechanics who performed work on my nissan rogue 2020
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Mar 03, 2025 -

Trophy Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. We take pride in providing knowledgeable and friendly service, and we're glad we could assist you with all the information you needed about your car. We look forward to welcoming you back for your next appointment!

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