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Trophy Nissan - Service Center

Mesquite, TX

4.5
831 Reviews

831 Reviews of Trophy Nissan - Service Center

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February 06, 2025

Trophy Nissan has great Customer service. Their concern are to take care of the custermer.They explain and answer any questions you need to know.Their very professional.And I would refer them More

by Blue
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Guillermo and Mr.MarvinGuerrero
Feb 07, 2025 -

Trophy Nissan responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our customer service and that Guillermo and Marvin provided professional and attentive service. We truly appreciate your recommendation and look forward to assisting you again in the future!

February 06, 2025

Excellent customer service, thanks Marvin for your professionalism,. Excellent customer service, thanks Marvin for your professionalism, I recommend them More

by ABELINO_PERAZAAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Feb 07, 2025 -

Trophy Nissan responded

Thank you for your kind review! We're thrilled to hear that Marvin provided you with excellent customer service and professionalism. We truly appreciate your recommendation and look forward to serving you again in the future!

February 05, 2025

Mr Danny thanks for all ur help no more problems thank u for doing super job!! More

by TEREV2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Danny and all mechanics thank you!!
Feb 06, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that everything is going well now and that Danny was able to assist you. We’ll be sure to pass along your appreciation to him! If you need anything else in the future, don't hesitate to reach out. We're always here to help!

February 05, 2025

Excellent Experience! From start to finish, they were on top of everything, making the entire process smooth and stress-free. Everyone was professional, attentive, and mad More

by rositavargas78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Feb 06, 2025 -

Trophy Nissan responded

Thank you for sharing your excellent experience! We're thrilled to hear that from start to finish, everything went smoothly and stress-free for you. Our team strives to provide professional, attentive service, and it's great to know that we succeeded in making sure you were comfortable with your purchase. We truly value your business and appreciate your kind words. We look forward to serving you again in the future!

February 05, 2025

My service advisor, Michael was punctual and helpful. He answered any questions I had and even provided me a free car wash voucher upon completion of service. When I got home I noticed a rattle coming fr More

by CARSILEIGHTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 06, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're glad to hear that Michael was punctual and helpful in addressing your questions. We sincerely apologize for the oversight regarding the skid plate. Quality checks are incredibly important, and your safety is our top priority. We'll make sure to address this with our team to prevent similar situations in the future. We appreciate you bringing it to our attention, and we're grateful for your understanding. If you need further assistance, don't hesitate to reach out.

February 05, 2025

Good customer service nice people seem to do a good job no complaints Nice wedding area More

by grigel_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the names
Feb 06, 2025 -

Trophy Nissan responded

Thank you for sharing your feedback! We're thrilled to hear you had a positive experience with our customer service and that our team did a great job. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again!

February 04, 2025

Good workers The best excellent i would tell everyone about it toon care The car More

by WANDA.JOHNSON.YUSUFU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wanda johnson
Feb 05, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our team and that you're happy with the care provided for your car. We truly appreciate your recommendation and look forward to assisting you again in the future!

February 04, 2025

This was my return to fix additional issues, Luis helped me get a vehicle although it was at cost buy it was understandable. Everything was good , Luis did find a miss by the mechanic but overall my other i More

by j31marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service
Feb 05, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're glad to hear that Luis was able to assist you and ensure everything was addressed. We appreciate your understanding regarding the costs, and we're happy to know that your concerns were resolved. We’ll continue to work hard to provide the best service possible and appreciate your continued trust in us.

February 04, 2025

Customer service was amazing. My wait time was pretty quick. I will return for my next service. More

by Aleta Donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
Feb 05, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that you had a great experience with our customer service and that your wait time was quick. We look forward to welcoming you back for your next service and continuing to provide you with excellent service!

February 04, 2025

My first visit was great luis helped me with my needs and explained what was needed for service and follow issues found. Thanks Luis More

by j31marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 05, 2025 -

Trophy Nissan responded

Thank you for sharing your experience! We're so glad to hear that Luis was able to assist you and explain everything clearly during your visit. We appreciate your trust in us, and we look forward to helping with any future service needs. Thanks again!

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