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Trophy Nissan - Service Center

Mesquite, TX

4.5
831 Reviews

831 Reviews of Trophy Nissan - Service Center

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February 07, 2025

They are always prompt and on time the service is great and the maintenance service was also rated very good and and they always make sure that you are comfortable when you’re there and if it’s anything el More

by LOKEE2360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Caesar
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Feb 10, 2025 -

Trophy Nissan responded

Thank you for your thoughtful feedback! We're glad to hear that you consistently receive prompt, on-time service and that our team ensures you're comfortable during your visit. We take pride in providing quality maintenance and recommending services that are truly needed. We appreciate your trust in us and look forward to continuing to serve you in the future!

February 07, 2025

Service department is quick to receive customers upon arrival, always show friendliness and appreciation while addressing issues that I’ve brought you in to service your vehicle. More

by alnunez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Chamorro
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Feb 10, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re glad to hear that our service department was quick to assist you and provided a positive experience. We take pride in offering excellent customer service, and we appreciate you sharing your thoughts. If you ever need assistance again, don’t hesitate to reach out!

February 07, 2025

Service department is quick to receive customers upon arrival with a great attitude and willingness to resolve issues with our vehicles. More

by alnunez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Chamorro
Report | Print
Feb 10, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re glad to hear that our service department was quick to assist you and provided a positive experience. We take pride in offering excellent customer service, and we appreciate you sharing your thoughts. If you ever need assistance again, don’t hesitate to reach out!

February 06, 2025

Easy entrance. The service took less time than quoted. The waiting room lid clean and roomy and comfortable. More

by SAMITCHELLJOHN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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Feb 07, 2025 -

Trophy Nissan responded

Thank you for your positive feedback! We're glad to hear that your experience was smooth and efficient, with the service taking less time than expected. It's also great to know you found the waiting room clean, roomy, and comfortable. We strive to provide a pleasant environment and quick, quality service for all our customers. We appreciate your support and look forward to assisting you again!

February 06, 2025

Fast and friendly i do use the coupons i guess you can only use one … More

by MLUISA0660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 07, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're glad to hear that you had a fast and friendly experience with us. Please feel free to reach out if you have any questions or need clarification on our coupon policies. We appreciate your business and look forward to assisting you again!

February 06, 2025

Straight up excellent! Service was great and they are honest folks. They won’t overcharge you. Very fair pricing! More

by noemail_7461379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tez?
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Feb 07, 2025 -

Trophy Nissan responded

Thank you for your wonderful review! We're so glad to hear that you had a great experience and felt confident in our honesty and fair pricing. We truly appreciate your feedback and look forward to serving you again in the future!

February 06, 2025

Danny is wonderful. He has great customer service and a wealth of knowledge and years of experience More

by JAXSONJG56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Feb 07, 2025 -

Trophy Nissan responded

Thank you for your wonderful review! We're thrilled to hear that Danny provided you with excellent customer service, along with his knowledge and experience. We truly appreciate your feedback and are glad to have him as part of our team! We look forward to assisting you again in the future.

February 06, 2025

Antez did a great job of getting me in and out quickly without a appointment. Called with a problem that was a last minute emergency. Thank you for ALWAYS giving me a great service experience. More

by DWAYNE.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
Report | Print
Feb 07, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that Antez was able to assist you quickly with your emergency, and we truly appreciate your continued trust in our service. We’re happy to always provide you with a great experience and look forward to assisting you again in the future!

February 06, 2025

Great service everytime I go there great experience and customer service they are very nice More

by 1208kailee@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pansy freeman
Report | Print
Feb 07, 2025 -

Trophy Nissan responded

Thank you for your kind review! We're so glad to hear that you consistently have a great experience with our team and enjoy the customer service. We appreciate your continued trust and look forward to serving you again in the future!

February 06, 2025

Everything was done to my satisfaction. The only thing I don't like is the 15 word minimum requirement for this review. More

by Charles Lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Feb 07, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re thrilled to hear that everything was done to your satisfaction. We truly appreciate your business and look forward to assisting you again in the future!

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