Trophy Nissan - Service Center
Mesquite, TX
831 Reviews of Trophy Nissan - Service Center
The service team kept me in the loop on what was going on. I wish they would wipe the inside of the cars before the customer picks up there vehicles. on. I wish they would wipe the inside of the cars before the customer picks up there vehicles. More
The service was extremely unfriendly. Drove up and no one greeted me. I had to find someone to help me for my appointment. Finally when someone helped me he was unfriendly too. Then as we Drove up and no one greeted me. I had to find someone to help me for my appointment. Finally when someone helped me he was unfriendly too. Then as we checked out the Apple Pay didn’t work, he stated it hadn’t worked for over a year. Is that acceptable? This was not the caliber of service I expected from Nissan. I had a Nissan in the past and just returned, will have to rethink where i go for service because it won’t be trophy Nissan. More
They tried to text me the Bill 5 times to pay via Credit Card but it never came in. It took 40 minutes for the Cashier to send me the email to finally be able to pay.the bill. That last part was frustrating Card but it never came in. It took 40 minutes for the Cashier to send me the email to finally be able to pay.the bill. That last part was frustrating.As to the Service Center, all good. More
Absolutely love this dealership. My second Nissan and I love it. My dealer was awesome and so was the fiance. Absolutely recommend Trophy Nissan My second Nissan and I love it. My dealer was awesome and so was the fiance. Absolutely recommend Trophy Nissan More
My visit at Trophy Nissan I must say was very pleasant, thank you Trophy Nissan for a job well done. I have to give a special shout out to my Service Advisor Mr Michael Conley, who took very good care of thank you Trophy Nissan for a job well done. I have to give a special shout out to my Service Advisor Mr Michael Conley, who took very good care of me, you were awesome; I felt like royalty and that's how every customer should feel. I was so comfortable I took a power nap, and my wait time was short and sweet. THANKS again to the technicians, Mr Conley and of course Trophy Nissan for a great job. More