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Trophy Nissan - Service Center

Mesquite, TX

4.5
831 Reviews

831 Reviews of Trophy Nissan - Service Center

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February 15, 2025

Excellent service from my advisor Panzy Freeman and Antaeus Coleman. Speedy and fixed right the first time More

by rodneyj2230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antaeus Coleman
Report | Print
Feb 18, 2025 -

Trophy Nissan responded

Thank you, Rodney! We’re thrilled to hear about your positive experience with Panzy and Antaeus. Our team strives for excellence, and it’s great to know their efforts made a difference for you. We appreciate your feedback and look forward to serving you again!

February 15, 2025

We take the car to have it serviced and on the paper they check off everything they supposedly did but they don't actually do everything they just check it off on the paper and if anything happens to the ca More

by FPAICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
Feb 20, 2025 -

Trophy Nissan responded

We appreciate your feedback and take concerns about service quality very seriously. It is unacceptable for any work to be misrepresented, and we regret that you feel your vehicle was not properly serviced. We would like the opportunity to investigate this matter and ensure your concerns are addressed. Please contact Service Director, Kevin Shutter, at 855-971-9379 so we can work toward a resolution.

February 14, 2025

I have trust in Danny. I know that he will check and get my car taken care of every time I go in there. More

by DARLENETATEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Feb 18, 2025 -

Trophy Nissan responded

Thank you, Darlene! We're thrilled to hear you have such confidence in Danny and our team. Your trust means everything to us, and we’re committed to providing top-notch care for your car every time you visit. Looking forward to seeing you again soon!

February 14, 2025

Very friendly. I live an hour away, so I leave the house early in case I get into traffic. I arrived 45 minutes early. They didn't make me wait and took my car righ More

by ADSTONENURSEHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Slatinsky
Report | Print
Feb 18, 2025 -

Trophy Nissan responded

Thank you! We’re thrilled to hear about your positive experience. Our team strives to provide prompt service, and it’s great to know we met your expectations, even with your early arrival. Safe travels, and we look forward to seeing you again!

February 14, 2025

I was in and out under the time I was told, excellent job! Antez Rocks!! More

by BI11PERSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez
Report | Print
Feb 18, 2025 -

Trophy Nissan responded

Thanks, Bill! We're thrilled to hear you had a great experience and that Antez delivered excellent service. Your feedback means a lot to us, and we look forward to seeing you again soon!

February 14, 2025

I like going to this dealership because all of the employees there care about the customer. Great place to go get service and also buy a new car. More

by JPARRA123458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Report | Print
Feb 17, 2025 -

Trophy Nissan responded

Thank you for the wonderful review! We’re so happy to hear that you’ve had positive experiences with our team and that you feel well taken care of. We truly appreciate your loyalty and are glad to know we’ve earned your trust both for service and car purchases. We look forward to seeing you again soon!

February 14, 2025

Amazing Service Dept. Paisley and Antez are amazing! I have been a loyal customer for over 10 years and will continue to do so. More

by DEBBER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
Report | Print
Feb 17, 2025 -

Trophy Nissan responded

Thank you for the amazing review and for your continued loyalty over the years! We're thrilled to hear that Paisley and Antez provided you with excellent service. It's always our goal to deliver the best experience possible, and we're so glad we've earned your trust. We look forward to serving you for many more years to come!

February 13, 2025

Great customer service. Easy appointment setup. Service completed in a timely manner. Comfortable and accommodating seating area. More

by NOLA70122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Feb 17, 2025 -

Trophy Nissan responded

Thank you for your great feedback! We're glad to hear that you had a positive experience with our customer service, appointment setup, and timely service. It's also great to know that you found our seating area comfortable and accommodating. We appreciate your support and look forward to serving you again!

February 13, 2025

I’ve been coming to Danny at Trophy Nissan and he’s always taken care of my company car. He’s very professional. More

by Rojeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny S.
Report | Print
Feb 18, 2025 -

Trophy Nissan responded

Thank you for the wonderful review! We’re so glad to hear that Danny has consistently taken great care of your company car and provided you with professional service. He’ll be thrilled to hear your kind words. We appreciate your loyalty and look forward to continuing to serve you and your vehicle!

February 13, 2025

Great Service as always! Danny is just the best Service Advisor - make sure you never lose him! More

by curlygirlchic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Feb 17, 2025 -

Trophy Nissan responded

Thank you for the fantastic review! We’re thrilled to hear that you continue to have great experiences with us and that Danny is taking excellent care of you. We’ll be sure to pass along your kind words to him! We truly appreciate your loyalty and look forward to serving you again soon!

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