Trophy Nissan - Service Center
Mesquite, TX
831 Reviews of Trophy Nissan - Service Center
This dealership didn't fix the problem. my car is still in need of repiar.will be bringing it back and I need 2 speak with the service manager. my car is still in need of repiar.will be bringing it back and I need 2 speak with the service manager. More
I was in Dallas for a business trip ( originally from Austin Texas) and my head unit screen on my Titan went out and wouldn’t turn on. Not wanting to not have my GPS and stereo working on a long drive ho Austin Texas) and my head unit screen on my Titan went out and wouldn’t turn on. Not wanting to not have my GPS and stereo working on a long drive home I called Tropgy to see what they could do. Pansy ( Service Manager) answer my call and was able to squeeze me in at a moment’s notice to see if a factory reset would fix the problem. Once I was there Guillermo and Myreo had it reset in working in minuets. As well, the dealership I purchased the vehicle from had my front license plate mounted incorrectly blocking the front monitoring sensors that were affecting my cruise control. The service team found the issue immediately and provided me a new license plate mount and got it installed immediately after fixing my head unit issue, to insure me not getting a traffic This was by far the best customer service experience I’ve had at a car dealership ever. The entire team was responsive, polite, and very knowledgeable. Thank you again to Pansy and your team. Y’all are amazing! More
I have been with Trophy Nissan for over 10 years they are always there for you their customer service is excellent. always there for you their customer service is excellent. More