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Trophy Nissan
Mesquite, TX
2,514 Reviews
About Trophy Nissan in Mesquite Texas
If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service.
When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase.
To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom.
For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once.
Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles.
If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,514 reviews
Verified Customer
March 02, 2025
Not very helpful I was trying to switch the number on the account for the second time now and dude just walked away from me Poor attitudes Waited 2 hrs for a simple oil change account for the second time now and dude just walked away from me Poor attitudes Waited 2 hrs for a simple oil change More
by noemail_7439363
Employees Worked With
Idk tall old white dude
February 28, 2025
The advisor Antez was a good advisor the problem I had when picking up my vehicle and getting ready to pay my bill one of the lady named was Alicia Rivera was rude and butted in while the other lady Chris when picking up my vehicle and getting ready to pay my bill one of the lady named was Alicia Rivera was rude and butted in while the other lady Christy was trying to explain to me the form of method that she was going to have to take was no card and that’s when Alicia butted in saying she meant old school way like back in the 80’s my thing is I wasn’t finished saying what I had to say before cutting me off very rude also I had to bring my car back because it started doing the same thing that I first brought it in for so now I’m very upset because now they are saying like it’s something else wrong with it and I will have to pay if that’s the case I haven’t had any problems with my car until they change the transmission fluid and whatever else they do when changing the transmission fluid they change the oil and also put a cabin filter on it so I don’t believe that the mechanic done a terrible job on my car and I’m very disappointed with Trophy Nissan service department please help me out I also spoke with Nissan Affairs case#53746990. Thank you 🙏🏾 More
by CKIMMIE1019
Employees Worked With
Antez Coleman, Alicia and Christy and the manager that said she car only put me in the loaner car for one day but if my car isn’t ready by tomorrow what do I do without a car if mines is ready please 🙏🏾 help me
February 28, 2025
The service center is always easy to schedule an appointment and the wait time is good. The advisor communicated with me during the visit of updates. appointment and the wait time is good. The advisor communicated with me during the visit of updates. More
by PITTSBURG56
Employees Worked With
Michael Conley
February 28, 2025
I was very impressed at the communication and how thorough the service team was during this experience. Pansy Freeman and her team were completely awesome. It's amazing that customer service like thi thorough the service team was during this experience. Pansy Freeman and her team were completely awesome. It's amazing that customer service like this still exists More
by TAWNYEAHARRINGT0N44
Employees Worked With
Panzy Freeman, Mike (Services)
