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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.7
2,456 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,456 reviews

February 22, 2025

Best service i have ever had i seriously recommend this dealer to all of my friends More

by RICHARDSCHRISTIAN1
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Recommend Dealer
Yes
Employees Worked With
Edgar richards
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Feb 25, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! It means a lot to know that you had the best service experience with us. Your recommendation to your friends is truly appreciated, and we look forward to providing the same level of care and service whenever you need us. We appreciate your support!

February 21, 2025

Service was fantastic as always! Keep up the good work! What a great team at Trophy! More

by KEVINSHUTTER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Pansy, Michael
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Feb 24, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! We're so happy to hear that you continue to have a fantastic experience with us. Our team works hard to provide great service, and it's always rewarding to hear when it makes a difference. We truly appreciate your support and look forward to serving you again in the future!

February 21, 2025

Explain the problem to me and took care of it even though they are so busy all the time More

by jkennithw
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Slatinsky
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Feb 24, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're glad to hear that we were able to explain the issue clearly and take care of it for you, even during a busy time. We always strive to provide thorough service and communication, no matter how busy things get. We appreciate you sharing your experience and look forward to assisting you again in the future!

February 21, 2025

It’s a great shop, had a phenomenal experience, service advisors were great at communicating. More

by vasquezraul892
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 24, 2025 -

Trophy Nissan responded

Thank you for your kind review! We’re so glad to hear that you had a phenomenal experience and that our service advisors communicated effectively throughout the process. Providing excellent service and clear communication is always our priority, and we’re happy to know it made a difference for you. We look forward to serving you again in the future!

February 21, 2025

Great service and great customer service by the associate that handled my car. Always courteous and helpful as well as helpful and knowledgeable More

by SHARONNOVA28
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Recommend Dealer
Yes
Employees Worked With
Danny
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Feb 24, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that you received great service and that our associate was courteous, helpful, and knowledgeable. Providing excellent customer service is always our goal, and we’re happy to know we met that standard for you. We appreciate your feedback and look forward to assisting you again in the future!

February 21, 2025

My sales person was super amazing he made everything super easy and very quick he answered all my questions and the test drive sold the deal for me More

by ASHONDASMITH
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Recommend Dealer
Yes
Employees Worked With
Louis Alvarez
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Feb 24, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! We’re thrilled to hear that your salesperson made the process easy and quick, and that the test drive helped seal the deal. We’re glad you had such a positive experience, and we appreciate you taking the time to share it. We look forward to assisting you again in the future!

February 21, 2025

Cheetos I am a first-time buyer in my experience with choking Nissan was wonderful More

by anthony.chambers.1972
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Feb 24, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! We’re thrilled to hear that your first-time buying experience with us was so positive. It's our goal to make every customer feel comfortable and supported throughout the process, and we’re glad we could do that for you. We hope you enjoy your new vehicle, and we look forward to serving you again in the future!

February 21, 2025

Great service but my tire could have been fixed a lot quicker not going to lie. I had to miss 2 days of work bc of it but it’s whatever. Hopefully next time it’ll be better More

by gabe verona
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ceaser
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Feb 24, 2025 -

Trophy Nissan responded

Thank you for your feedback and for giving us a 5-star rating! We’re glad to hear you were satisfied with the service, though we’re sorry for the delay with your tire repair and the impact it had on your schedule. We appreciate your understanding and will work to improve our efficiency moving forward. We hope to provide you with an even better experience next time!

February 21, 2025

Very very very very very very very very very very very very very very Expensive More

by ajohnson7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
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Feb 24, 2025 -

Trophy Nissan responded

Thank you for your feedback! We understand that cost is an important factor, and we strive to provide the best value for our services. If you have any questions or would like to discuss pricing, feel free to reach out to us. We appreciate your business and look forward to assisting you again.

February 21, 2025

I've had issues in the past with the Service Center and I hoped things changed for the better, but unfortunately, not. More

by GCMalone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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Feb 24, 2025 -

Trophy Nissan responded

We’re sorry to hear that your recent experience didn’t meet your expectations, and we truly regret that things haven't improved as hoped. We want to make things right and address any issues you’ve encountered. Please reach out to our Service Director, Kevin Shutter, at 855-971-9379 so we can resolve this for you. Your feedback is important, and we appreciate the opportunity to improve.

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