Trophy Nissan | Page 7

I had the best experience at Nissan today. My customer service was excellent to the T even more than I expected, and even the turnaround time for my car to be done was even faster than I ant My customer service was excellent to the T even more than I expected, and even the turnaround time for my car to be done was even faster than I anticipated so thank you Nissan. More

My salesman Lionel is definitely a asset to the team. He listened very well to what my needs were. He went above and beyond to make this transaction run as smoothly as it did. The manager (female) can't He listened very well to what my needs were. He went above and beyond to make this transaction run as smoothly as it did. The manager (female) can't remember her name, introduced herself to me and thanked me for being a part of the family and thanked me for my business and she acknowledged that this was my 4th purchase from this store. Lionel is the reason I keep coming back along with the brand. More

Un excelente servicio al cliente. Jose fue muy amable al recibir y entregar mi camioneta Jose fue muy amable al recibir y entregar mi camioneta More

Friendly staff; fast, fair service. We have used Trophy for ten plus years. Makes car service a pleasure! We have used Trophy for ten plus years. Makes car service a pleasure! More

Excellent customer service and satisfaction always at this dealership! Great commitment to customer service! Always a great experience to visit with this dealership! Their service advisors are very knowl this dealership! Great commitment to customer service! Always a great experience to visit with this dealership! Their service advisors are very knowledgeable! More

Service manager was very unprofessional during my visit. She was loud and talking to the service men as if they were children. She should be in a classroom if she wants to talk to children. We, as customers She was loud and talking to the service men as if they were children. She should be in a classroom if she wants to talk to children. We, as customers deserve more. Perhaps she needs to attend a training to learn what it takes to be a service manager that your customers can say great things about. This was really bad. Many customers were in the waiting area and seen and heard it. I mentioned it to my service guy and he just shook his head and said that’s how she is. WOW! And you want to be #1 in the nation? Not with this king of employees. I will find another place to take my Nissan. I been coming to your location over 20 years. Really sad. More

I have enjoyed the pleasure of being being a customer for trophy Nissan and I've always been helped by everybody in service and in sales Jennifer Carroll is always help me through all that if there's any tro trophy Nissan and I've always been helped by everybody in service and in sales Jennifer Carroll is always help me through all that if there's any troubles I've always counted on her and I think everyone and especially the lady in finance he's helped me look a lot too so thank you More

We received great service and the staff was very polite and professional . See you in 3 months and professional . See you in 3 months More

Service advisor Guillermo has done a great job on my vehicle. Thank you as always!!!! vehicle. Thank you as always!!!! More

This dealership is the best place in the area of Dallas-Fort. Professional staff. Thank you! Dallas-Fort. Professional staff. Thank you! More