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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.6
2,514 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in ...
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,514 reviews

March 05, 2025

Service manager was very unprofessional during my visit. She was loud and talking to the service men as if they were children. She should be in a classroom if she wants to talk to children. We, as customers More

by CWYNNE55
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Does not matter, just know what I said is not right.
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Mar 06, 2025 -

Trophy Nissan responded

We appreciate your feedback regarding your recent visit. We sincerely apologize for the unprofessional behavior you experienced. This is not the standard we strive for, and we understand how important it is for our customers and employees to feel respected and valued. We will address this matter internally to ensure it does not happen again. If you would like to discuss this further, please reach out to our Service Director, Kevin Shutter, at 855-971-9379.

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March 04, 2025

I have enjoyed the pleasure of being being a customer for trophy Nissan and I've always been helped by everybody in service and in sales Jennifer Carroll is always help me through all that if there's any tro More

by D.POWELL70
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Mar 06, 2025 -

Trophy Nissan responded

We are thrilled to hear that you have enjoyed being a customer of ours. It's wonderful to know that our team, especially Jennifer, has been able to assist you effectively. Thank you for your kind words about our service and finance staff; we truly appreciate your support and loyalty.

March 04, 2025

We received great service and the staff was very polite and professional . See you in 3 months More

by keithwallace77
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Tez Coleman
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Mar 06, 2025 -

Trophy Nissan responded

Thank you for your kind words about our service and staff. We look forward to seeing you in 3 months!

March 04, 2025

Service advisor Guillermo has done a great job on my vehicle. Thank you as always!!!! More

by Bianca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Guillermo
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Mar 06, 2025 -

Trophy Nissan responded

Thank you for your kind words about Service Advisor Guillermo. We are thrilled to hear that he has done a great job on your vehicle. Your satisfaction is our priority, and we look forward to serving you again!

March 04, 2025

This dealership is the best place in the area of Dallas-Fort. Professional staff. Thank you! More

by RENE_MRND
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Marvin Guerrero
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Mar 06, 2025 -

Trophy Nissan responded

Thank you for your kind words! We are thrilled to hear that you consider us the best dealership in the Dallas-Fort Worth area. Our professional staff is dedicated to providing excellent service, and we appreciate your support.

March 04, 2025

This company provides the best service and are very welcoming to incoming customers. I had a good experience with them. More

by JONATHANVERA1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 06, 2025 -

Trophy Nissan responded

Thank you for your kind words! We are thrilled to hear that you had a good experience with us and found our service to be welcoming. We strive to provide the best service possible to all our customers.

March 04, 2025

They greet you as u pulling up and ask you what you need done concerning your vehicle and let you know there's snacks and beverages in the lobby as you wait on them to complete their service More

by james_jones3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Mar 06, 2025 -

Trophy Nissan responded

Thank you for your kind words! We are glad to hear that you appreciated our welcoming service and the amenities we provide while you wait. Your satisfaction is our priority, and we look forward to serving you again soon.

March 03, 2025

My service advice is great and I will continue bringing my car to him.great dealership More

by Mamie Johnson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michael Conley
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Mar 04, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that your service advisor provided great service. We truly appreciate your loyalty and look forward to continuing to serve you and your car in the future!

March 03, 2025

Trophy Nissan did a great job with the repairs on my car, and did it in a timely manner. Thank you Trophy Nissan. More

by larrycv
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Mar 04, 2025 -

Trophy Nissan responded

Thank you for your great review! We're so glad to hear that Trophy Nissan was able to complete your repairs in a timely manner. We appreciate your trust in us and look forward to serving you again in the future!

March 03, 2025

Trophy NIssan service department and my advisor Antaeus Coleman provided me with excellent service. I will bring my vehicle back. More

by rodneyj2230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antaeus Coleman
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Mar 04, 2025 -

Trophy Nissan responded

Thank you for your great review! We're so glad to hear that Antaeus and our service department provided you with excellent service. We truly appreciate your trust in us and look forward to serving you and your vehicle again in the future!

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