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Trophy Nissan

Mesquite, TX

4.7
2,453 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,453 reviews

February 23, 2025

Meets expectations. Staff communicated well, quick and easy. Clean establishment. Timely and efficient manner Good. More

by Michael47Vick
Recommend Dealer
Yes
Employees Worked With
Guillermo
Feb 25, 2025 -

Trophy Nissan responded

Thank you for your review! We're glad to hear that your experience met expectations. It's great to know that our team communicated effectively and provided a quick and efficient service in a clean environment. We appreciate your feedback and look forward to assisting you again in the future!

February 23, 2025

I appreciate your help and thanks for the good service and communication by Danny Slatinsky More

by FESGUS_ANUKEM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny slatinsky
Feb 25, 2025 -

Trophy Nissan responded

Thank you for your kind review! We're so glad to hear that Danny Slatinsky provided you with great service and communication. We truly appreciate your feedback and look forward to assisting you again in the future!

February 23, 2025

The service staff and body shop , keep we walking into the show room to buy another Nissan!!! More

by SHERWOOD.SCOTT.CARPENTER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Stanisky
Feb 25, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're thrilled to hear you had a great experience with both our service staff and body shop. We appreciate your continued trust in us, and we're always here to help when you're ready for your next Nissan. Looking forward to seeing you again soon!

Feb 25, 2025 -

Trophy Nissan responded

Thank you for your wonderful review! We're so glad to hear that our service staff and body shop made such a positive impression on you. It's great to know you're considering another Nissan, and we look forward to assisting you with your next purchase!

February 23, 2025

Bad customer service, service department is slow and doesn't check in with customers, staff is not interpersonal, service department doesn't wash cars but give a card to have a exterior wash, overpriced More

by NOEMAIL_6223159
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Don't remember. He acted like I was bothering him. Why remember his name.
Feb 26, 2025 -

Trophy Nissan responded

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. We take all concerns seriously, and we would like to address this matter with you directly. Please reach out to our Service Director, Kevin Shutter, at 855-971-9379 so we can further discuss your experience and work toward a resolution. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

February 22, 2025

Great service always make me feel welcome an take care of my car right a way More

by JAYBOCOX
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ceaser
Feb 24, 2025 -

Trophy Nissan responded

We're thrilled to hear that you always feel welcome and well taken care of! Providing great service and prompt attention to your vehicle is our priority. We appreciate your support and look forward to your next visit!

February 22, 2025

They did a great job! Ceasar was my advisor and he kept me informed and followed up to make sure everything was satisfactory. They did the repairs quickly and on time an More

by NAOMI.LEADFORD
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Caesar
Feb 24, 2025 -

Trophy Nissan responded

We're delighted to hear about your great experience! Ceasar's commitment to keeping you informed and ensuring everything was completed on time is exactly what we strive for. We're glad you love your Armada and appreciate your loyalty to Nissan. Our team takes great pride in providing quality service and keeping your vehicle in top shape. Thank you for your support—we’re always ready to serve you!

February 22, 2025

When I came back to trade in the rental car, she said I didn’t put enough gas in there and I told her I filled it to the Mac cause gas were running over. I had to cut the pump off so in overall the Service More

by CAROLYNSANDERS1981
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Carolyn Sanders
Feb 24, 2025 -

Trophy Nissan responded

Thank you for sharing your feedback. We apologize for the unpleasant experience you had when returning the rental car. We understand your frustration and certainly never want our customers to feel disrespected. We would appreciate the opportunity to address this issue further and ensure a better experience in the future. Please feel free to contact Service Director, Kevin Shutter, at 855-971-9379.

February 22, 2025

Best service i have ever had i seriously recommend this dealer to all of my friends More

by RICHARDSCHRISTIAN1
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Recommend Dealer
Yes
Employees Worked With
Edgar richards
Feb 25, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! It means a lot to know that you had the best service experience with us. Your recommendation to your friends is truly appreciated, and we look forward to providing the same level of care and service whenever you need us. We appreciate your support!

February 21, 2025

Service was fantastic as always! Keep up the good work! What a great team at Trophy! More

by KEVINSHUTTER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Pansy, Michael
Feb 24, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! We're so happy to hear that you continue to have a fantastic experience with us. Our team works hard to provide great service, and it's always rewarding to hear when it makes a difference. We truly appreciate your support and look forward to serving you again in the future!

February 21, 2025

Explain the problem to me and took care of it even though they are so busy all the time More

by jkennithw
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Slatinsky
Feb 24, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're glad to hear that we were able to explain the issue clearly and take care of it for you, even during a busy time. We always strive to provide thorough service and communication, no matter how busy things get. We appreciate you sharing your experience and look forward to assisting you again in the future!

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