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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.7
2,219 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,219 reviews

January 23, 2025

After convincing Nissan that the new car needed a battery, I was satisfied. Antez Coleman was attentive and professional. More

by dollbabi63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
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Jan 24, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re glad to hear that Antez Coleman provided attentive and professional service, ensuring your concerns were addressed. While we regret the initial difficulty, we’re pleased that the situation was resolved to your satisfaction. If you need any further assistance, please don’t hesitate to reach out!

January 23, 2025

Erika and Panzy were wonderful! Resolved my issues. I am so grateful for them two. More

by lavonyabrown411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika and Panzy
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Jan 24, 2025 -

Trophy Nissan responded

Thank you for sharing your experience! We’re thrilled to hear that Erika and Pansy were able to resolve your issues and provide such wonderful assistance. It’s always our goal to ensure our customers feel supported, and we’re glad they made a positive impact. If there’s anything else we can help with, don’t hesitate to let us know!

January 23, 2025

Great service, friendly, fast, efficient, keeps you informed wirh the status of your vehicle, and price is reasonabe. More

by d0027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Coleman
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Jan 24, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our team and appreciated the friendly, fast, and efficient service. Keeping our customers informed and offering reasonable pricing are top priorities, and we’re so glad we met your expectations. We look forward to serving you again!

January 23, 2025

Thank you for the exceedingly expectation in delivering service in such a quick turnaround. Thanks for all those involved in making sure I was able to leave town at planned time. More

by bdwatts4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone the Maintenance including my Advisor and Parts
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Jan 24, 2025 -

Trophy Nissan responded

Thank you for your kind words! We’re so glad we could exceed your expectations and provide quick, efficient service to ensure you could leave town as planned. We’ll be sure to share your appreciation with everyone involved. Safe travels, and we look forward to assisting you again in the future!

January 23, 2025

Don't do it this whole place sucks from sales to service stay away from this place More

by Fk trophy Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delvin
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Jan 24, 2025 -

Trophy Nissan responded

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We take comments like this seriously and would like the opportunity to address your concerns directly. Please contact our General Manager, Jennifer Carroll, at 682-777-4196. We value your input and want to work toward making things right.

January 23, 2025

We let the mechanic take the car home to see if he could recreate what we described. He drove 45 minutes one way. The next day when the car was picked up no gasoline had been replaced. When asked about it t More

by ANGELA.DURHAM.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
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Jan 27, 2025 -

Trophy Nissan responded

We’re sorry to hear about your recent experience and the frustration it caused. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. We would like the opportunity to address your concerns and make things right. Please contact our Service Director, Kevin Shutter, at 855-971-9379 to discuss this matter further. Your feedback is important, and we want to ensure a better experience moving forward.

January 22, 2025

I had a great experience from the minute I arrived. I explained the issues I was having at another dealership and they not only assured me that they would not give me the same runaround, but that they More

by Paulinanataliaherrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hudson
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Jan 23, 2025 -

Trophy Nissan responded

We are thrilled to hear about your exceptional experience with our dealership. We pride ourselves on listening to our customers, understanding their unique needs, and going above and beyond to deliver solutions. Our team is committed to providing transparent, honest service that eliminates the runaround you've experienced elsewhere. Your satisfaction is our top priority, and we're delighted that we could not only meet but exceed your expectations. Thank you for trusting us and for sharing your positive experience.

January 22, 2025

The process was very efficient. A link was provided to show you the step by step process of the service. More

by eamathis_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin G.
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Jan 23, 2025 -

Trophy Nissan responded

We are pleased to hear about your positive service experience. Providing clear, transparent communication and utilizing technology to keep our customers informed is a priority for our team. We're glad the step-by-step service link helped you understand the process and made your visit efficient. Thank you for choosing our dealership and for taking the time to share your feedback.

January 22, 2025

I'm very happy trophy Nissan is the best of the best especial Marvin is the perfect all the time when you need help thank you trophy Nissan More

by alarconmyspace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin is the best
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Jan 23, 2025 -

Trophy Nissan responded

We are thrilled to hear about your exceptional experience with our dealership. Your praise for Marvin and our team means a great deal to us. We strive to provide the highest level of customer service, and we're delighted that Marvin has consistently met your expectations. Thank you for your kind words and for choosing our dealership.

January 22, 2025

Again Michael has completely wowed me with his exception service. He is such a joy to work with, and his attitude and spirit are top notch... More

by Annettewashington35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Conley
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Jan 23, 2025 -

Trophy Nissan responded

We are thrilled to hear about Michael's outstanding service and the positive impact he has made on your experience. His dedication to providing exceptional customer service and maintaining a positive attitude truly sets him apart. We are proud to have Michael on our team and appreciate that he consistently goes above and beyond to ensure customer satisfaction. Thank you for taking the time to recognize Michael's exceptional work and for sharing your wonderful feedback.

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