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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.6
2,485 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,485 reviews

January 24, 2025

I bought my car in 2018, the dealership has still treated me as if I first purchased my car! Every time I get ready for a service maintenance, MARVIN GURERO greets with a smile on his face and makes sure th More

by SWEETIE0182
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Marvin Guerrero
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Jan 27, 2025 -

Trophy Nissan responded

Thank you for your kind review! We’re so glad to hear that Marvin Guerrero has consistently provided excellent service and that you feel valued every time you visit. It’s our goal to treat every customer with the same level of care, whether it's your first visit or years down the line. We truly appreciate your continued trust in us and look forward to serving you for many years to come!

January 24, 2025

Great service, my advisor answered all my questions. I was kept well informed of my service need. I was contacted when ready for pick up, More

by MARY.RAMSEY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Antz
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Jan 27, 2025 -

Trophy Nissan responded

Thank you for your great review! We're so glad to hear that your advisor answered all your questions and kept you well-informed throughout your service. Communication is key, and we’re happy that we were able to keep you updated every step of the way. We appreciate your feedback and look forward to assisting you again in the future!

January 24, 2025

I really like the communication Antez had about the vehicle and keeping me updated on the vehicle service needs. The car was worked on in a timely manner. The service is professional. Thank you. More

by MARISELAALVARENGA87
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Antez Coleman
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Jan 27, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that Antez kept you well-informed and provided timely, professional service. Communication is key, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and look forward to assisting you again in the future!

January 24, 2025

My advisor was very kind and helpful to me he had knowledge on questions that I asked and I was thankful for that More

by CKIMMIE1019
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Antez Coleman I may not be spelling his name correctly
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Jan 27, 2025 -

Trophy Nissan responded

Thank you for sharing your experience! We’re so glad to hear that your advisor was kind, helpful, and knowledgeable in addressing your questions. It’s great to know that you felt well taken care of. We truly appreciate your feedback and look forward to assisting you again in the future!

January 24, 2025

They've always been attentive and considerate and responsive. And the lady at the cashier keeps me laughing and looking forward to waiting! More

by CREATIVE1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Guillermo Albiter
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Jan 27, 2025 -

Trophy Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had great experiences with our team. It's wonderful to know that our staff, including the cashier, has made your visits enjoyable and fun. We truly appreciate your feedback and look forward to continuing to provide you with excellent service!

January 24, 2025

Takes multiple visits to diagnose problems with your car. Charges too much for labor and parts. More

by jenniebacon24
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Danny
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Jan 28, 2025 -

Trophy Nissan responded

Thank you for sharing your feedback. We're truly sorry to hear about your experience, and we take your concerns seriously. Please reach out to Kevin Shutter, our Service Director, directly at 855-971-9379. Kevin will be happy to review your situation and work with you to address any concerns. We value your business and want to ensure you're fully satisfied with your service.

January 23, 2025

After convincing Nissan that the new car needed a battery, I was satisfied. Antez Coleman was attentive and professional. More

by dollbabi63
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Antez Coleman
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Jan 24, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re glad to hear that Antez Coleman provided attentive and professional service, ensuring your concerns were addressed. While we regret the initial difficulty, we’re pleased that the situation was resolved to your satisfaction. If you need any further assistance, please don’t hesitate to reach out!

January 23, 2025

Erika and Panzy were wonderful! Resolved my issues. I am so grateful for them two. More

by lavonyabrown411
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Erika and Panzy
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Jan 24, 2025 -

Trophy Nissan responded

Thank you for sharing your experience! We’re thrilled to hear that Erika and Pansy were able to resolve your issues and provide such wonderful assistance. It’s always our goal to ensure our customers feel supported, and we’re glad they made a positive impact. If there’s anything else we can help with, don’t hesitate to let us know!

January 23, 2025

Great service, friendly, fast, efficient, keeps you informed wirh the status of your vehicle, and price is reasonabe. More

by d0027
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
A. Coleman
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Jan 24, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our team and appreciated the friendly, fast, and efficient service. Keeping our customers informed and offering reasonable pricing are top priorities, and we’re so glad we met your expectations. We look forward to serving you again!

January 23, 2025

Thank you for the exceedingly expectation in delivering service in such a quick turnaround. Thanks for all those involved in making sure I was able to leave town at planned time. More

by bdwatts4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone the Maintenance including my Advisor and Parts
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Jan 24, 2025 -

Trophy Nissan responded

Thank you for your kind words! We’re so glad we could exceed your expectations and provide quick, efficient service to ensure you could leave town as planned. We’ll be sure to share your appreciation with everyone involved. Safe travels, and we look forward to assisting you again in the future!

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