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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.6
2,481 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,481 reviews

January 28, 2025

Always good service and they greet you as pull up. Marvin is spectacular and the everyone is friendly and courteous. More

by CMINCHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Guerrero
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Jan 29, 2025 -

Trophy Nissan responded

We are truly grateful for your wonderful review highlighting the consistently positive service at our dealership. Your recognition of Marvin's exceptional performance and our team's friendly, courteous approach means a great deal to us. Your feedback affirms that our commitment to creating a welcoming environment and providing outstanding customer service is resonating with our customers. We pride ourselves on greeting each customer warmly and ensuring they feel valued from the moment they arrive. Thank you for taking the time to share your positive experience and for your continued trust in our dealership.

January 27, 2025

Service is excellent and timely, I was updated on status of my vehicle by Service mgr. More

by AKING100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jan 28, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re pleased to hear that you had an excellent and timely service experience, and that our Service Manager kept you updated on the status of your vehicle. Clear communication is important to us, and we’re happy it made a positive impact on your experience. We look forward to assisting you again!

January 27, 2025

The staff are very courteous and professional, taking the extra measures to make sure we were pleased with our purchase all questions answered. I’m glad I found my car at Trophy Nissan! Thank you More

by loismarie113
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lionel Johnson
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Jan 27, 2025 -

loismarie113 responded

The staff are very courteous and professional, taking the extra measures to make sure we were pleased with our purchase all questions answered. I’m glad I found my car at Trophy Nissan! Thank you

Jan 28, 2025 -

Trophy Nissan responded

Thank you for sharing your experience! We’re so glad to hear that our staff was courteous and professional and took the time to ensure you were happy with your purchase. We’re thrilled you found your car at Trophy Nissan and appreciate your feedback! We look forward to assisting you again in the future!

January 27, 2025

Sold me a car that has major defectives and did not drive it for a month without grounding it. Not pleased with the experience I encountered. More

by JANE3833694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember the name
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Jan 28, 2025 -

Trophy Nissan responded

We’re truly sorry to hear about your experience and understand your frustration. Your satisfaction is important to us, and we want to address the issues you’ve encountered. Please contact our General Manager, Jennifer Carroll, at 682-777-4196 so we can discuss this matter further and work toward a resolution. We appreciate your feedback and are committed to making things right.

January 27, 2025

Dropped car off for preset appt for oil change. When I returned I was advised the pil change wasn't completed because of a bad oil pan. It is disappointing since I just paid $2800 for a new stock r More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Was assigned to general advisor, no-one specific
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Jan 29, 2025 -

Trophy Nissan responded

Thank you for taking the time to review your experience. We apologize for any issues or inconveniences you are experiencing. Please allow us the opportunity to assist you in resolving your concerns. Please contact our Service Director, Kevin Shutter, at 972-682-1613 or via email at kshutter@trophynissan.com. Thank you, and we look forward to hearing from you.

January 26, 2025

Great customer service! I will be going back to Trophy Nissan for my services. Thank you! More

by CHARLESHAWKINS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
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Jan 27, 2025 -

Trophy Nissan responded

Thank you for the great review! We're thrilled to hear that you had a positive experience with our customer service. We look forward to seeing you again at Trophy Nissan for your future services!

January 26, 2025

A great and friendly service department Cesar is Great! Fast Customer service The work done on my Armada was done faster than I expected More

by DavidL1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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Jan 27, 2025 -

Trophy Nissan responded

Thank you for your kind review! We're thrilled to hear that Cesar and our service department provided you with friendly and fast service. It’s great to know that the work on your Armada was completed quickly and to your satisfaction. We appreciate your feedback and look forward to assisting you again!

January 26, 2025

Outstanding service! !! Best car buying experienced I've ever had. If it's not Trophy, it ain't right! More

by THarr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesica Gonzales, Jarvis Goodson, Drake Larry, Celeste Sepeda, Erika Torres, Jennifer Carroll, Pansey Freeman, Charles Traylor
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Jan 27, 2025 -

Trophy Nissan responded

Thank you for the fantastic review! We're thrilled to hear that your car buying experience with us was the best you've ever had. We truly appreciate your kind words and your trust in Trophy Nissan. Looking forward to assisting you again in the future!

January 26, 2025

Always worked with me. Good people . Patient intelligent, knows their business. Good deals, always bought a used car More

by DONNA.HARLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Causey
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Jan 27, 2025 -

Trophy Nissan responded

Thank you for your great feedback! We're so glad to hear that our team has always worked with you and provided you with excellent service. It's great to know that you appreciate our patience, knowledge, and the deals we offer. We truly value your loyalty and look forward to working with you again!

January 26, 2025

It was my first time to purchase a car in my name and this dealership was very professional and informative every step of the way. They did everything in their power to make the experience the best possi More

by ASHLEYJAYKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salesman- Jose / Finance- Cesar
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Jan 27, 2025 -

Trophy Nissan responded

Thank you for sharing your experience! We're so glad to hear that your first car purchase went smoothly and that our team was professional and informative throughout the process. We're grateful for your trust and recommendation, and we're happy we could make your experience a great one!

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