Trophy Nissan

The dealership is clean and easily accessible. The The dealership is clean and easily accessible. The employees are friendly, courteous and very knowledgeable of the cars on the lot. The employees The dealership is clean and easily accessible. The employees are friendly, courteous and very knowledgeable of the cars on the lot. The employees seem to go out of their way to work out a deal that is affordable to the customer. I have never been disappointed at Trophy Nissan. More

After seeing a car we liked advertised on a third party website, we decided to stop in to Trophy Nissan. The third party website listed the car much lower than the dealership was selling it for, and becau website, we decided to stop in to Trophy Nissan. The third party website listed the car much lower than the dealership was selling it for, and because of the difference in price we had to walk away from the deal. The next day we got a call from Carlos (who we had worked with the evening prior) to say that they were going to get us in the car for the exact amount that we could afford. This was much less than the listed price, they had to give us an awesome deal for our trade, and they had to find an extremely competitive finance rate. Where most dealers would have just let us walk away rather than losing money or breaking even on a car, Mark and Carlos worked extremely hard to earn our business. Our Nissan Murano is a dream car. Mark was very generous with the time he spent with us, and he showed us the two cars on the lot that matched our exact specifications. He told us everything we needed to know about the car's features, and answered all of our questions with ease! Delvin made it extremely easy to finance, and he explained all of the paperwork thoroughly. We are beyond satisfied with our car and the service we received at Trophy Nissan. More

They put together a deal and it worked for me. Mr. Sheppard was more than helpful in my decision. I didn't feel like I was taken avantage of, he also gave me time to make my chose, he was not pushy.I Sheppard was more than helpful in my decision. I didn't feel like I was taken avantage of, he also gave me time to make my chose, he was not pushy.I was given complete pricing information and financially options, everything were completed in a timely maner. He was very knowledgable and helpful and courteous. M.R. Shepard More

The reason I rated this is because the two gentlemen didn't give me the harassment that other car lot dealer do . They meet every need and concern that we had.They meet us with a warm and friend smile. didn't give me the harassment that other car lot dealer do . They meet every need and concern that we had.They meet us with a warm and friend smile. They made sure that we left hppy and I like that alot. So we have ask some of our friend to Trophy Nissan to buy their car or truck. We need more people like Mr. Sheppard AND Delvin Wright working there. May God bless them and Trophy Nissan . More

Mr. Sheppard was extremly nice & went above & beyond to make sure that I was completely satisfied w/ my purchase & w/ Trophy Nissan in general. When I orriginally came into Trophy Nissan I alread beyond to make sure that I was completely satisfied w/ my purchase & w/ Trophy Nissan in general. When I orriginally came into Trophy Nissan I already had a bad perception of them due to what I had experienced in the past. Mr. Sheppard guaranteed me that he would "take care" of me, and he did just that. More

I was very impressed with the professional service i got from the sales person as soon as i walked in. I will definitely recommend my friends to this dealership. i told him there were scratches on my car he from the sales person as soon as i walked in. I will definitely recommend my friends to this dealership. i told him there were scratches on my car he came pick my car up and took it to get the scratches off and brought it back in a timely fashion. He followed up the next day to make sure everything was fine with the car. "Excellent customer service!" More

I went to look at the Nissan Cube to see what kind of price range they were offering. I then looked around and took the Sentra for a drive and liked how much head room it had (I'm about 6'2'') and loved price range they were offering. I then looked around and took the Sentra for a drive and liked how much head room it had (I'm about 6'2'') and loved how smooth it drove. Then we spent a while taking about the price and they surprised me with an offer of $16,500. I wanted to go look at other cars like the Scion XB but they dropped another $500 off and payed for my Civic up front so I could finance by myself. I hope their customer servicer will continue to be good. More

Danny Slatinsky,the service writer is always very helpful and knowledgable, i feel that he does a good job for me.I still do not have a very good comfort level with the technicians.When taking my truck in pr and knowledgable, i feel that he does a good job for me.I still do not have a very good comfort level with the technicians.When taking my truck in previously i felt that the technicians were not being honest about work that had been done and work that was needed. More

I researched pricing online for all area Nissan dealers. Clay Cooley Nissan had an internet price for the Nissan Juke that was far superior to Trophy, but Clay Cooley is not conveniently located to me. The Clay Cooley Nissan had an internet price for the Nissan Juke that was far superior to Trophy, but Clay Cooley is not conveniently located to me. Therefore, I contact Trophy Nissan and I was promised by BJ Peluso that they would match that price. I went to the dealership and BJ explained that she is not a salesperson and hooked me up Gerald. Gerald saw my internet request for pricing and laughed at me for even asking for that price. I left! I contact Clay Cooley via email and they still were offering the price. Since I had it in email, I went back to Gerald at Trophy. He laughed at me again... this time in front of other customers and salespeople. After a heated argument, he asked his sales manager and they gave me a price that was close to Clay Cooley. However, once in finance the #s kept changing and the sales pressure picked up. I was told that IF I purchased and extended warranty option, they would give me a better interest rate. I stood up to leave the finance office without signing three times because they kept changing the #s. It was the worst car buying experience I've encountered. More

Everyone I dealt with were very friendly and helpful. My vehicle was serviced and ready in a timely manner. I also liked the fact that I could schedule my appointment on-line. I will definitely come back to vehicle was serviced and ready in a timely manner. I also liked the fact that I could schedule my appointment on-line. I will definitely come back to Trophy Nissan when my vehicle needs to be serviced/repaired again. More