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Trophy Nissan
Mesquite, TX
2,519 Reviews
About Trophy Nissan in Mesquite Texas
If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service.
When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase.
To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom.
For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once.
Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles.
If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,519 reviews
April 05, 2011
I have had some bad experiences there and regret it every time I go back. the service is terrible. I have to return many times for the same issue and the prices are extreme. i had my car checked and they time I go back. the service is terrible. I have to return many times for the same issue and the prices are extreme. i had my car checked and they gave me the worng diagnostic on my vehicle. I will not return More
by Juan000
Employees Worked With
robbie
April 05, 2011
We were lied to about finance options, the cashed our down payment check multiple times on accident, and nobody took responsibility. The financing people handled everything very poorly, and lied to us on down payment check multiple times on accident, and nobody took responsibility. The financing people handled everything very poorly, and lied to us on tape about our financing options just to get the most money out of us. More
by linleywilson
Employees Worked With
Jake
April 05, 2011
Came in for service on my Nissan Altima and the service team at Trophy was very responsive and attentive to my needs. I waited for my vehicle in their comfortable waiting room and the vehicle service was team at Trophy was very responsive and attentive to my needs. I waited for my vehicle in their comfortable waiting room and the vehicle service was completed promptly and sooner than their estimate. Price was reasonable so with all things considered I would recommend Trophy Service to others. More
by mikeilestx
Employees Worked With
Don't Remember
April 05, 2011
Unfortunately, I have bad credit.........but that didn't stop y'all from getting the deal closed!! I love my 2008 Altima Coupe and have been pleased with the whole experience - from sales to service depart stop y'all from getting the deal closed!! I love my 2008 Altima Coupe and have been pleased with the whole experience - from sales to service department!! I would definately recommend you to everyone I know that is in the market for a new or used car!! thank you!! More
by lorialjauni
Employees Worked With
Joseph
April 05, 2011
I came in with exactly what I wanted & wanted to pay, I felt good with what we finally agreed on. Then when came time to pay they had added my trade into that offer they had given me, which was not the a I felt good with what we finally agreed on. Then when came time to pay they had added my trade into that offer they had given me, which was not the agreement,I tried to get it fixed/ changed but got nowhere, manager told me since I signed the paper, and took the car for home for 24 hours to see how I liked it...that there is nothing he can do. I just paid and left. I will NEVER buy there again. I paid all cash for this car, and sat there for 7 hours, and they dont have the decency to at least disclose to me that they added my trade into the offer they gave me until its "too late". More
by kennabrook
Employees Worked With
daniel
April 05, 2011
I gave Trophy Nissan an excellent rating. I have purchase a 2007 Nissan Altima from them and would purchase my next. I was please with the customer service that I received from a former employee. purchase a 2007 Nissan Altima from them and would purchase my next. I was please with the customer service that I received from a former employee. I was given the bare facts of the vehicle and have been pleased since. More
by ginad66
Employees Worked With
Bryan Brooks
April 04, 2011
My rating is based on my above experience (Customer Service, Quality Work, Friendliness and my Overall Experience). I am very thankful how they break it down to where you can understand your vehicle s Service, Quality Work, Friendliness and my Overall Experience). I am very thankful how they break it down to where you can understand your vehicle situation. I am also thankful of their hours of operation. I wish I could get coupons via email. More
by Tonya Wyatt
Employees Worked With
Kevin Shutter
April 04, 2011
The employee at Trophy Nissan is alway freindly and very professional. Each time I visit the location the techinician are very helpful with the given me mainteniance tips on my vehicle. My report vehicle re professional. Each time I visit the location the techinician are very helpful with the given me mainteniance tips on my vehicle. My report vehicle report is always given important information on whats important services I need to take care of first before my car brake out. I just love taking my car to Trophy nissan for service. More
by mscc
Employees Worked With
Dont remember on file at Trophy Nissan
April 04, 2011
I was pleased with the services. Very prompt, and was given goood information on how to prepare for my next visit. I feel a little pressure from the service rep., when advising on what service my vehicl given goood information on how to prepare for my next visit. I feel a little pressure from the service rep., when advising on what service my vehicle needs,but I can appreciate their reasons. So other than that it was a great experience. Please add WIFI in your service dept. waiting area. More
by jtjones722
Employees Worked With
Can not remember
April 04, 2011
I had a pretty good experience with the staff. Everyone was curteous, friendly and very helpful. Although the car buying process was a bit of a headache dealing with the lenders, I had a vehicle by the tim was curteous, friendly and very helpful. Although the car buying process was a bit of a headache dealing with the lenders, I had a vehicle by the time I left the lot. I've also had to go back a couple of times for various reasons and each time everyone was a pleasure to work with. More
by teshaboyd
Employees Worked With
Mark
