Trophy Nissan

Buying the car with Trophy Nissan was pleasant, Geoffrey Lemmons was a pleasure to deal with and Delvin Wright in finance was awesome. The service dept. on the other hand is horrible. I bought a used vehicl Lemmons was a pleasure to deal with and Delvin Wright in finance was awesome. The service dept. on the other hand is horrible. I bought a used vehicle that only had 1 key, they told me no problem we will get you one made. 3 trips later the service dept. they still could not program me a key, so I was handed a key and told to go to Courtesy Nissan in Richardson to get it programmed!!! Never again will I deal with the idiots at their service dept. More

The very atmosphere at TN is so inviting. I was treated as if I bought my car there. Danny never meets a stranger. The facility is comfortable and meets customer needs. Best of all, you wash my car after as if I bought my car there. Danny never meets a stranger. The facility is comfortable and meets customer needs. Best of all, you wash my car after servicing it. I feel that I you actually care for me. More

prices online and prices at dealer were off, finance department peolple unfriendly and rude, sales person didnt speak with true offered one thing and i signed a contract for something different, overall department peolple unfriendly and rude, sales person didnt speak with true offered one thing and i signed a contract for something different, overall very bad experience i like the brand and car, my husband and i are looking for another car but wont come back to this dealer. More

Only complaint is salesman promised me floor mats for my 2008 Altima to check back in a week. That was last week and still no mats or response from salesman. Paying a lot of money so it would be nice for a 2008 Altima to check back in a week. That was last week and still no mats or response from salesman. Paying a lot of money so it would be nice for a call or email to pick up mats that the paper I printed about the Altima said they were included but were not. thank you for any response to this.. Cheryl Perkins 972-222-5082 More

Mr. Green was very helpful with what I was looking for. He made sure that I understood and was happy with all of the finance information and he even stayed until the deal was done. He also went over the ca He made sure that I understood and was happy with all of the finance information and he even stayed until the deal was done. He also went over the car. He was overall a very nice and helpful salesman. More

I received a Buy Back Plan offer from Trophy Nissan. Went to the Dealership on Saturday and the first thing that I see are employees clustered in the front to the dealership carring on personal conversa Went to the Dealership on Saturday and the first thing that I see are employees clustered in the front to the dealership carring on personal conversations with not one of the employees asking me for help. Once inside of the dealership Mr. Floyd finally approached me after 30-45minutes and passed me on the a Sales Person in which I do not know his name. The sales person service was very poor and suggested that I have two options to pick from to hold on to my car or opt for a Nissan 2010 Altima, which is a down grade. If I had have know that this was the treatment that I would have recieve I would not have even attempted to go to the dealership. I had heard a few bad reviews prior to going to the dealership but did not want to let the bad review influence my judgement. Trophy Nissan called me almost everyday wanting me to participate in the Buy Back Plan. I feel that the sales person or someone would have offered a car wash for at the least for my time. Trust me, I did not leave with a good feeling about this dealership and will never go back again. More

Ron Sentell was very professional and handled our car deal appropriately.I have been a trophy customer for over eight years and never left trophy unsatisfied. I appreciate all of your hard work and will deal appropriately.I have been a trophy customer for over eight years and never left trophy unsatisfied. I appreciate all of your hard work and will be seeing you again in the future. Thank you so much! More

The customer service was great, I felt very comfortable when choosing the vehicle. They were very informative, fast, courteous and professional. It was the one of the best experience I've had in a long tim when choosing the vehicle. They were very informative, fast, courteous and professional. It was the one of the best experience I've had in a long time when purchasing a car. I have recommended the dealership to several of my friends & relatives, More

My husband and I purchased a pre-owned Nissan Altima from Trophy on Saturday, February 19, 2011. I must admit from the moment we inquired on the internet until the time we left we treated with the utmost res Trophy on Saturday, February 19, 2011. I must admit from the moment we inquired on the internet until the time we left we treated with the utmost respect. Not only did we get the price, rate, car and customer service we expected we also got lunch. How's that for service. The service was provided by Calvin Perkins and Milton Chigom, I would recommend these salesmen and dealership to anyone. Thanks guy for a wonderful experience. Don and Paula Williams More

I came into trade my car in and get a newer used car. I got a great deal and had an excellent experience. Trophy Nissan had great customer service, the people couldn't be nicer, and the salesperson (Cordel got a great deal and had an excellent experience. Trophy Nissan had great customer service, the people couldn't be nicer, and the salesperson (Cordell White) was excellent to deal with and never pressured my decision. Overall, I had a great time buying a car. More