Trophy Nissan

Danny, Has always been so helpful. He explains Danny, Has always been so helpful. He explains everything to me and when there is a long wait time he often checks up on me. I really appreciate Danny, Has always been so helpful. He explains everything to me and when there is a long wait time he often checks up on me. I really appreciate him! Trophy Nissan has a real excellent employee on their hands. If Danny leaves- they will never be able to replace him! More

I brought my car in to be service for a recall and to get some service done to the display screen,my car was there for almost 4 weeks,due to the fact waiting for a part to be shipped.I was told that it will some service done to the display screen,my car was there for almost 4 weeks,due to the fact waiting for a part to be shipped.I was told that it will take a least 5 to 7 days and oh my God it was at least 20 days.Everything was great the service was great but the communication with the parts was awful. More

we brought our 2008 infiniti into your shop for an oil change and was very impressed with the mechanical service we received and the customer service. we will definitely be back to your service center whe change and was very impressed with the mechanical service we received and the customer service. we will definitely be back to your service center when our car is due for it's next service. I will also recommend you to others. More

I had work done on my Nissan Frontier. I took my car and had to leave it. I was taken home by a very friendly driver. I can't remember his name but he was very customer service friendly. They picked me up t had to leave it. I was taken home by a very friendly driver. I can't remember his name but he was very customer service friendly. They picked me up the next day. This was a really awesome expereience and my car was service well. They even vacummn and washed it. More

Carl is a great Customer Service Rep. I will be back, no doubt. I have been to this dealership several times, and I have some general feedback. Most of the time, I get the distinct feeling that my issue doubt. I have been to this dealership several times, and I have some general feedback. Most of the time, I get the distinct feeling that my issue with the vehicle is not fully understood. By this I mean that dealership personnel don't take the time to make sure they listen to my issue. THe last couple of times I have visited, the dealership would have recieved more work (i.e. oil change) if they had listened more closely to what I said I wanted to have done. Further, notes regarding the service requested are often short and don't fully explain the problem. you have to balance speed, and customer service with taking time for good notes that the technicians will understand. More

Great experience with Oscar and all employees there at the dealership. Oscar did a great job helping me feel comfortable with this experience. It was simple, efficient and left me feeling like I was a va the dealership. Oscar did a great job helping me feel comfortable with this experience. It was simple, efficient and left me feeling like I was a valued customer. Thanks to allf or the wonderful experience. More

I feel that I easte my time in you dealership. They not I feel that I easte my time in you dealership. They not listen to me when I request a price and take too long. My inpression that they only want to I feel that I easte my time in you dealership. They not listen to me when I request a price and take too long. My inpression that they only want to sell what they have and do not want to give more options. Also I'm refuse to give my personl information like SS#, and they do not want to provide me with any quotes. Now I'm thinking to switch to FORD and hope that they understand my needs. Lucia More

My wife and I were looking for a car for her. We went to trophy Nissan and the sales person showed us some cars but she was not very convinced about them. Then he said, let's try something else, he show to trophy Nissan and the sales person showed us some cars but she was not very convinced about them. Then he said, let's try something else, he showed us an SUV and said " we just got this one". My wife loved it since she saw it and the price was right. the next day we drove home in our new car and my loves her car. thank you guys. More

I had bought my 2007 Nissan Xterra from another place, and there were some things that needed to be looked at. When I pulled up without an appointment on a Saturday morning I thought that I'd either not and there were some things that needed to be looked at. When I pulled up without an appointment on a Saturday morning I thought that I'd either not be seen that day or wait for hours. The person that helped was very friendly and helpful. Although he couldn't find a solution to all the issues at first glance, he assured me that he would have an answer very shortly. In the end my keyless entry was re-programmed, my tire pressure light reset, and my back windshield wiper inspected at no cost. I was told that if I wanted the rear wiper fixed the back part of the door would have to be removed to really see what had to be done but would cost a few hundred dollars just to do that not including the replacement of motor (for the wiper) if necessary. Although I was not prepared to do that at the time, I will be returning when I am ready to have it repaired. I was very happy with the work done to my vehicle and the professionalism of the staff, and I only had to wait about 30 minutes to get everything finished! More

I have given the ratings of all 3's (ok) because my overall experiences at Trophey Nissan is just been ok. 1) Overall work at Trophy Nissan was ok and continues to just be ok after each service visit. overall experiences at Trophey Nissan is just been ok. 1) Overall work at Trophy Nissan was ok and continues to just be ok after each service visit. 2) The service technican that I had was friendly and tried to help. Nothing is ever done correct or in a satisfactory manner the first time. More