Trophy Nissan | Page 231

The last two times I have been to Trophy Nissan for service the car wash machine either has been down because it was broken or the cash was closed for some other reason. When I do get my truck washed service the car wash machine either has been down because it was broken or the cash was closed for some other reason. When I do get my truck washed they dry it so carelessly that I have to go home and go over it again to make it look nice. I never had this issue at Grubbs Nissan. Also I rarely get discount coupons from Trophy Nissan although I've been there several times for service. I get more coupon offers from Grubb Nissan than I do Trophy. I guess that's because I bought my truck at Grubb's but I give Trophy 99% of my service. The rare times I do get a discount coupon from Trophy their prices (for oil changes in particular) are much higher than Grubb's discount coupon for oil changes. I know dealerships make a great deal of money from service repairs. I am disappointed that Nissan doesn't offer me more competitive discount coupons for service. If Grubb's wasn't so far away I take my truck their for all my service. More

Ray in New Car Sales is excellent. His knowledge of Nissan is amazing. He is a genuine salesman who wants to help you get the right car for your family and stay within your budget. He is not there ju Nissan is amazing. He is a genuine salesman who wants to help you get the right car for your family and stay within your budget. He is not there just to make a one-time sale. We have bought 3 cars from him! THANKS, RAY! More

from the moment i sent out a request for a quote someone got right on it and responded with an email followed by a phone call faster than any other dealerships i had emailed. I want to thank you for your h got right on it and responded with an email followed by a phone call faster than any other dealerships i had emailed. I want to thank you for your honesty and great customer service. i will definitely be coming back in the future to do business. More

I did not have time to go around to numerous dealerships while deciding which vehicle I will choose for my next purchase. I dropped an email to the Internet Mananger at Trophy and received an immediate resp while deciding which vehicle I will choose for my next purchase. I dropped an email to the Internet Mananger at Trophy and received an immediate response, with no high pressure sales, but with a follow up phone call. I did decide to wait a few months to make my next purchase, but when I am ready...I will be visiting the Trophy showroom. Thanks!! More

Everytime I have gone into Trophy Nissan for service, they have been very attentive and nice. The details provided regarding the services that will be performed have been very detailed and any questions they have been very attentive and nice. The details provided regarding the services that will be performed have been very detailed and any questions that I had were answered without any hesitation. More

The Dealership was very helpful in buying a use truck. We have bought a total of three vehicles from them because of how much we love and trust the service. They are always upfront with the cost everything. have bought a total of three vehicles from them because of how much we love and trust the service. They are always upfront with the cost everything. I would not only recommend this to friends but also family. More

Danny, Has always been so helpful. He explains Danny, Has always been so helpful. He explains everything to me and when there is a long wait time he often checks up on me. I really appreciate Danny, Has always been so helpful. He explains everything to me and when there is a long wait time he often checks up on me. I really appreciate him! Trophy Nissan has a real excellent employee on their hands. If Danny leaves- they will never be able to replace him! More

I brought my car in to be service for a recall and to get some service done to the display screen,my car was there for almost 4 weeks,due to the fact waiting for a part to be shipped.I was told that it will some service done to the display screen,my car was there for almost 4 weeks,due to the fact waiting for a part to be shipped.I was told that it will take a least 5 to 7 days and oh my God it was at least 20 days.Everything was great the service was great but the communication with the parts was awful. More

we brought our 2008 infiniti into your shop for an oil change and was very impressed with the mechanical service we received and the customer service. we will definitely be back to your service center whe change and was very impressed with the mechanical service we received and the customer service. we will definitely be back to your service center when our car is due for it's next service. I will also recommend you to others. More

I had work done on my Nissan Frontier. I took my car and had to leave it. I was taken home by a very friendly driver. I can't remember his name but he was very customer service friendly. They picked me up t had to leave it. I was taken home by a very friendly driver. I can't remember his name but he was very customer service friendly. They picked me up the next day. This was a really awesome expereience and my car was service well. They even vacummn and washed it. More